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Sowell Collection Hotel du Roi & Spa

Property class: 5 and above

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Photo gallery for Sowell Collection Hotel du Roi & Spa

View from property - Sowell Collection Hotel du Roi & Spa (Carcassonne)
Bar (on property) - Sowell Collection Hotel du Roi & Spa (Carcassonne)
A lobby with a checkered floor, black and gold furniture, and chandeliers. - Sowell Collection Hotel du Roi & Spa (Carcassonne)
Sports facility - Sowell Collection Hotel du Roi & Spa (Carcassonne)
Indoor pool - Sowell Collection Hotel du Roi & Spa (Carcassonne)
A terrace, a garden, and a bar are just a few of the amenities provided at Sowell Collection Hotel du Roi & Spa. Treat yourself to reflexology, a detox wrap, or a facial at Elio Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a hot tub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Double Room - Medieval City View - 2 double beds

A hotel room with a large bed, two bedside lamps, a small table, a chair, and a TV.

Deluxe Double Room - Medieval City View - 2 double beds

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Superior Room (2 double beds)

Room

Double Superior Room (2 double beds)

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

DOUBLE CLASSIC

  • Sleeps 4

View all photos for Classic Double Room - King sized bed

A hotel room with a large bed, a TV, a minibar, and a balcony with a view.

Classic Double Room - King sized bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE CITY VIEW KING BED

  • Sleeps 4

DOUBLE SUPERIOR CITY VIEW

  • Sleeps 4

DOUBLE DELUXE WITH VIEWS

  • Sleeps 4

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

View all photos for Superior Double Room - Terrace

A hotel room with a bed, a yellow armchair, a small table, a painting, and a view of the outdoors.

Superior Double Room - Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Superior Room - Medieval City View - Queen sized bed

Room

Double Superior Room - Medieval City View - Queen sized bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

DOUBLE STANDARD

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

DOUBLE SUPERIOR WITH TERRACE

  • Sleeps 4

JUNIOR SUITE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 5

JUNIOR SUITE CITY VIEW KING BED

  • Sleeps 5

QUADRUPLE CLASSIC DOUBLE BED

  • Sleeps 6

Room DELUXE CITY VIEW

  • Sleeps 10

Room

  • Sleeps 10

View all photos for Panoramic Suite - Medieval City View

Room

Panoramic Suite - Medieval City View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

SUITE CITY VIEW KING BED

  • Sleeps 8

TWIN CLASSIC

  • Sleeps 4

View all photos for Classic Twin Room

Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

TWIN DELUXE CITY VIEW

  • Sleeps 4

View all photos for Deluxe Twin Room - Medieval City View - Terrace

Room

Deluxe Twin Room - Medieval City View - Terrace

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

TWIN STANDARD

  • Sleeps 4

About the neighborhood

Located in Carcassonne, Sowell Collection Hotel du Roi & Spa is in the city center. Carcassonne Golf and Téléski Nautique de Carcassonne are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Raymond Chesa Leisure Park and Parc du Père Noël. Visit our Carcassonne travel guide
Map
2 Rue Des Calquieres, Carcassonne, Occitanie, 11000

What's nearby

  • A historic castle with a conical tower, stone walls, and a surrounding moat.
    Historic Fortified City of Carcassonne
    9 min walk - 0.5 miles
  • Pont-Neuf de Carcassonne
    5 min walk - 0.3 miles
  • Theatre Jean Deschamps
    11 min walk - 0.6 miles
  • Canal du Midi Harbor Master's Office
    12 min walk - 0.7 miles
  • Château Comtal
    14 min walk - 0.8 miles

Getting around

  • Carcassonne Station
    14 min walk
  • Carcassonne (CCF-Pays Cathare)
    15 min drive

Restaurants

  • La Taverne Moderne
    6 min walk
  • Les Négociants
    8 min walk
  • Brasserie A 4 temps
    6 min walk
  • La Comédie
    6 min walk
  • Brasserie des Platanes
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Nearby parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
24-hour pool access
Guests under 18 years old are not allowed in the spa

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Sowell Collection Hotel du Roi & Spa have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is Sowell Collection Hotel du Roi & Spa pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sowell Collection Hotel du Roi & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sowell Collection Hotel du Roi & Spa?

Check-out is at 11:00 AM.

Where is Sowell Collection Hotel du Roi & Spa located?

Located in the heart of Carcassonne, this luxury hotel is steps from Old Bridge, Raymond Chesa Leisure Park, and Centre de Congrès Le Dôme. Museum of Fine Arts and Chapeau Rouge are also within 10 minutes. Carcassonne Station is 14 minutes by foot.

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Reviews

Sowell Collection Hotel du Roi & Spa Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 113 out of 202 reviews
Rating 8 - Good. 55 out of 202 reviews
Rating 6 - Okay. 20 out of 202 reviews
Rating 4 - Poor. 9 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights in the hotel to visit Carcassonne. Our room had a large terrace with a terrific view of the walled town up on the hill. The room was a good size with very comforable beds and a modern bathroom. We had a good dinner on the night we arrived, but the wait staff seemed to be harried. Breakfast, 25 Euros, offered a great selection, but the "hot" items like scrambled eggs were all quite cold. The hotel is a short, but very vertical, walk up to the walled town, and quite close to quite close to restaurants and amenities in the modern city.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Well located. Friendly staff. Relaxing pool. Large bed. Good ac. Excellent views of the fortress. Decent breakfast. All good. Would stay there again if I ever come back to Carcassonne.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location & Interior
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom, comfortable bed. Lovely view of the castle, good breakfast. The only thing was floor lamp didn’t work, we mentioned it at the reception but never been fixed while we stayed 4 nights. Otherwise all good!
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location with friendly staff, especially the English man who checked us in - he was very friendly, efficient and helpful and does the hotel credit. Our room was very nice with castle view, the breakfast was reasonable though blighted by a tempermental coffee machine and an agonisingly slow toaster (why are these so common in hotels?). A star deducted for the housekeeping which did not get to our room until 4 pm and failed to replenish toilet roll, face tissues or replace the tea bags we had used.The hotel pool was nice but I don't understand why it does not open until 10 am when many hotel guests prefer an early swim before breakfast or leaving for the day ahead. Given it is unstaffed and secure, why not open it at 6 or 7? Overall though, the hotel is recommended for its good location and overall good quality and helpful staff.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is OK but I cannot understand how it was classified as a 5-star.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping were superb … both bedroom and bathroom attended to beautifully on a daily basis - thank you to all staff involved . Bar service also very friendly and helpful . Garden furniture varied and plentiful but garden itself could’ve done with some upkeep & maintenance - appreciate it’s been a very hot summer but grass can still be cut and plants tidied up ?
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, lovely hotel with an amazing view from the balcony.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Everything 5☆
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel that was conveniently located for visiting La Cite as well as nearby restaurants. Parking was convenient and the staff was very helpful. The rooms were very comfortable, including the bed.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The location is fabulous with great views. Sadly this is the only 5 star aspect of this hotel. We had several problems, one a major safety issue which meant we had to occupy 4 different rooms in a 7 night stay. All of the issues really came down to poor overall management leading to poor customer service. Both Expedia and Hilton head office we very helpful to us but the staff were not really bothered.
Stayed 7 nights in Sep 2019
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

Shambles

The whole experience was like faulty towers. I have never been to a Hilton with such shambolic staff! No room until 7pm and then given a room with 1bed for 4 people! Staff trying to give our bags left in secure left luggage to other guests even when they have a ticket and name on them! Finally provided with 2 rooms at9pm. Totally ruined our stay in carcassonne for the Tour de France!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe chambre , personnel au top
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Au niveau de la réception, du personnel et des repas (Buffet du petit déjeuner et souper le soir) rien à dire mais un bémol sur l'eau de la piscine trop froide en ce moment, la propreté de la chambre à revoir (vitre de la douche pas faite ainsi que la porte vitrée de la terrasse) et pour ce qui est des approvisionnements en produits et serviettes, pour un 5* un peu juste (1verre pour 2 dans la salle de bain 1 seule grande serviette chacun par contre on ne manquera de tapis de bain !!). Un emplacement extraordinaire avec la vue sur la cité c'est magnifique et la proximité avec la ville est très appréciée.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre très spacieuse avec une grande salle de bain. Une très belle terrasse très agréable avec vue sur l'Aude et la cité de Carcassonne
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing junior suite .. with dark blinds .. and very quite and still close to everything.
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nous pensons que le changement de gestionnaire a eu un impact négatif sur cet hôtel
Stayed 2 nights in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon 4 étoiles mais nous cherchons la 5e. L'organisation du personnel est à revoir urgemment, le petit déjeuner industriel (rien de local, viennoiseries surgelées, œufs lyophilisés, charcuterie de super marché). Il ne faut pas avoir de problème, la direction n'apporte aucune solution (pourtant pour un problème simple de coffre non résolu après 10 jours malgré de multiples relances) En revanche, le personnel est très sympathique et fait au mieux, la chambre spacieuse et propre, idéalement situé, cadre très agréable, services multiples.
Stayed 10 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, limpieza y una atención del personal excelente
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

A eviter

Pas de bagagiste ! pas de place pour déposer ces valises .Un seul chariot pour tout l hôtel ! Aucune aide de la part du personnel ! Aucune responsabilité, du réceptionniste qui nous Dit qu elle n’y est pour rien , d allez voir son chef , le chef Nous dit de voir le directeur même le directeur nous dit d apeller le propriétaire ! Ils ont perdu l habilitation hilton ! Pas étonnant ! Pour un 5* à part la chambre Rien ne va !
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
hotel très bien placé, piscine agréable. les chambres avec vue sur la cité sont très agréables
Stayed 2 nights in Aug 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Pas terrible ... les 4* seulement sur la façade

Manque de personnels, Rapport qualité/ prix négatif, En bonus, n’avons pas eu la chambre réservée avec vue sur la cité
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

assez votre chemin

Mauvaise insonorisation des chambres au niveau des porte de communication. A fuir à moins que vous souhaiter partager votre chambre avec votre voisin :)
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

e déconseille

Arrivée à 15h30 chambre non prête nous avons dû attendre 1h La réception très encombrée et très mal organisée accueil non chaleureux !! je trouve que cet hôtel n’est pas digne d’un 5*
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요

가격, 위치, 침구상태 모두 훌륭함. 다만, 냉장고가 전혀 시원하지 않고, 창 밖에서 샤워하는 모습을 볼 수 있음에도 창에 커튼이 없는 점이 아쉬웠다
Stayed 1 night in Jul 2020