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Aparthotel

Comfort Aparthotel Carcassonne

Property class: 3

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Photo gallery for Comfort Aparthotel Carcassonne

A room with a large window, a bookshelf with a book, a small plant, and a decorative bicycle sign on the wall. - Comfort Aparthotel Carcassonne (Carcassonne)
A reception area with a wooden reception desk, a glass display case with shoes, and a seating area with chairs and a table. - Comfort Aparthotel Carcassonne (Carcassonne)
A swimming pool with lounge chairs, a lifebuoy, and a small building with a tiled roof. - Comfort Aparthotel Carcassonne (Carcassonne)
A breakfast buffet with various food options, including cereals, jams, and pastries. - Comfort Aparthotel Carcassonne (Carcassonne)
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table. - Comfort Aparthotel Carcassonne (Carcassonne)
You can look forward to a terrace, a shopping mall on site, and a garden at Comfort Aparthotel Carcassonne. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Appartement twin 1 chambre

A hotel room with a bed, a dining table with chairs, a small table with a bottle and glasses, and a window with curtains.

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio twin

Room

Studio twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Appartement 1 chambre 4 personnes

A hotel room with a bed, a dresser, a vase with flowers, and a window with curtains.

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Appartement 2 chambres 6 personnes

A hotel room with two single beds, a nightstand with a lamp, a window with curtains, and a wall-mounted light fixture.

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio double

A hotel room with a bed, a desk, a chair, a potted plant, and a window with curtains.

Studio double

  • Sleeps 2
  • 1 Double Bed

APARTMENT TWO BEDS

  • Sleeps 10

View all photos for Apartment 2 Single Beds Nonsmoking Upgrade

A hotel room with two beds, a nightstand with a vase of flowers, and a framed picture on the wall.

Apartment 2 Single Beds Nonsmoking Upgrade

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

APARTMENT ONE BEDROOM

  • Sleeps 10

About the neighborhood

Located in Carcassonne, Comfort Aparthotel Carcassonne is near a train station and near a boardwalk/promenade. St. Vincent Church and Maison des Memoires are local landmarks, and the area's natural beauty can be seen at Parc du Père Noël and Raymond Chesa Leisure Park. Visit our Carcassonne travel guide
View more Aparthotels in Carcassonne
Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000

What's nearby

  • A stone bridge with street lamps, leading to a castle with multiple towers and a moat.
    Place Carnot
    4 min drive - 1.3 miles
  • Canal du Midi Harbor Master's Office
    3 min drive - 1.1 miles
  • Parc du Père Noël
    3 min drive - 1.1 miles
  • Maison des Memoires
    4 min drive - 1.3 miles
  • Centre de Congrès Le Dôme
    6 min drive - 1.8 miles

Getting around

  • Carcassonne Station
    3 min drive
  • Carcassonne (CCF-Pays Cathare)
    11 min drive

Restaurants

  • The Celt
    4 min drive
  • La rotonde
    3 min drive
  • Chez Fred
    3 min drive
  • La Divine Comedie
    3 min drive
  • Sushi Boat
    2 min drive

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Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Aparthotel Carcassonne have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM. The pool is closed seasonally each year from September 30 to May 18.

Is Comfort Aparthotel Carcassonne pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Aparthotel Carcassonne?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Aparthotel Carcassonne?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Aparthotel Carcassonne located?

Situated near a boardwalk/promenade, this aparthotel is within 1 mi (2 km) of Parc du Père Noël, Canal du Midi, and Saint-Jean Locks. Musée du Blason - Vitrail and Canal du Midi Harbor Master's Office are also within 1 mi (2 km). Carcassonne Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Aparthotel Carcassonne Reviews

8.0

Very Good

7.8

Cleanliness

6.8

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 626 reviews
Rating 8 - Good. 265 out of 626 reviews
Rating 6 - Okay. 102 out of 626 reviews
Rating 4 - Poor. 42 out of 626 reviews
Rating 2 - Terrible. 19 out of 626 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was terrific value for money and would happily stay again. While it's a good 15 mins or so up a hill from the station, for £40 or so, there's nothing at all to complain about- big rooms with cooking facilities, microwave and even a dishwasher should you need it, a lovely swimming pool and staff who were knowlegable and extremely helpful; particularly Guaytan , who couldn't have been more efficient and personable. All in all, very good.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Check-in
Disliked: Listing accuracy
The hotel has lived way past his prime and it shows. If you even seen an American movie with an old motel well this one can be used today if you want to make a remake. The AC works but stinks up the room, there is not one item in the hotel or room that should not have been replaced years ago. The internet is so slow you think you are back in the time of modems and is completely unusable even for checking email (streaming services apparently are not known here). This while France is one of the best covered with fibre internet (I checked it is available in the area). The good news is that they are cheap and people are friendly and parking (free!) was plentiful.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Hotel comodo per spezzare un viaggio. Peccato per la moquette in stanza.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Struttura semplice ma accogliente, personale molto gentile
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre spacieuse pour notre sejour d une nuit quelques couacs vite corrigés par l accueil qui est tres reactive et a l ecoute
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
accueil agréable petit déjeuner au top
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon rapport qualité/prix. Chambre très grande et propre. Dommage que la piscine ferme à 19h surtout pendant les fortes chaleurs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Hôtel et personnel agréable. Bien isolé phonétiquement. Petite piscine faut pas beaucoup de vacanciers. Bien situé pour visiter la citadelle. Le seul problème c'est que l'hôtel ne répond pas aux mails que l'on peut leur envoyer par la réservation ou directement avant d'arriver.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très satisfaits car très bon accueil et attente de notre chambre (arrivés plus tôt que 15hr) autour de la piscine ,très calme et très détendante après une longue route ... Chambre très propre et très fonctionnelle . Personnel dans sa totalité très accueillants . En un mot je vais conseiller votre adresse à des amis et nous reviendrons !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Super accueil personnels vraiment super
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A Very good choice. Clean, friendly and a great price.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Clim non réglable Flexible de douche prêt à casser Pas très propre
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un grand merci au monsieur de l'accueil pour sa gentillesse et son sourire. Hébergement super
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel Pratique et calme.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Mention très bien pour l agent d'accueil qui est très compétent et professionnel. La piscine calme pour se détendre.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre propre et personnel professionnel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
très bon accueil... petit déjeuner excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Juste bien
Stayed 1 night in Apr 2026