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Aparthotel

Comfort Aparthotel Carcassonne

Property class: 3

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Photo gallery for Comfort Aparthotel Carcassonne

A room with a large window, a bookshelf with a book, a small plant, and a decorative bicycle sign on the wall. - Comfort Aparthotel Carcassonne (Carcassonne)
A swimming pool with lounge chairs, a tiled roof, and a hedge in the background. - Comfort Aparthotel Carcassonne (Carcassonne)
A breakfast buffet with various food options, including cereals, jams, and pastries. - Comfort Aparthotel Carcassonne (Carcassonne)
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table. - Comfort Aparthotel Carcassonne (Carcassonne)
A hotel building with a sign reading "ZENITUDE HOTEL RESIDENCES." - Comfort Aparthotel Carcassonne (Carcassonne)
You can look forward to a terrace, a shopping mall on site, and a garden at Comfort Aparthotel Carcassonne. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Appartement twin 1 chambre

A hotel room with a bed, a dining table with chairs, a small table with a bottle and glasses, and a window with curtains.

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio twin

Room

Studio twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Appartement 1 chambre 4 personnes

A hotel room with a bed, a dresser, a vase with flowers, and a window with curtains.

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Appartement 2 chambres 6 personnes

A hotel room with two single beds, a nightstand with a lamp, a window with curtains, and a wall-mounted light fixture.

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio double

A hotel room with a bed, a desk, a chair, a potted plant, and a window with curtains.

Studio double

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map

What's nearby

  • A stone bridge with street lamps, leading to a castle with multiple towers and a moat.
    Place Carnot
    4 min drive - 1.3 miles
  • Canal du Midi Harbor Master's Office
    3 min drive - 1.1 miles
  • Parc du Père Noël
    3 min drive - 1.1 miles
  • Maison des Memoires
    4 min drive - 1.3 miles
  • Museum of Fine Arts
    6 min drive - 1.8 miles

Restaurants

  • The Celt
    4 min drive
  • La rotonde
    3 min drive
  • Chez Fred
    3 min drive
  • La Divine Comedie
    3 min drive
  • Sushi Boat
    2 min drive

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  • Parking included
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Frequently asked questions

Does Comfort Aparthotel Carcassonne have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM. The pool is closed seasonally each year from September 30 to May 18.

Is Comfort Aparthotel Carcassonne pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Aparthotel Carcassonne?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Aparthotel Carcassonne?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Aparthotel Carcassonne located?

Situated near a boardwalk/promenade, this aparthotel is within 1 mi (2 km) of Parc du Père Noël, Canal du Midi, and Saint-Jean Locks. Musée du Blason - Vitrail and Canal du Midi Harbor Master's Office are also within 1 mi (2 km). Carcassonne Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Aparthotel Carcassonne Reviews

8.0

Very Good

7.8

Cleanliness

6.8

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 629 reviews
Rating 8 - Good. 266 out of 629 reviews
Rating 6 - Okay. 103 out of 629 reviews
Rating 4 - Poor. 42 out of 629 reviews
Rating 2 - Terrible. 20 out of 629 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was terrific value for money and would happily stay again. While it's a good 15 mins or so up a hill from the station, for £40 or so, there's nothing at all to complain about- big rooms with cooking facilities, microwave and even a dishwasher should you need it, a lovely swimming pool and staff who were knowlegable and extremely helpful; particularly Guaytan , who couldn't have been more efficient and personable. All in all, very good.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Check-in
Disliked: Listing accuracy
The hotel has lived way past his prime and it shows. If you even seen an American movie with an old motel well this one can be used today if you want to make a remake. The AC works but stinks up the room, there is not one item in the hotel or room that should not have been replaced years ago. The internet is so slow you think you are back in the time of modems and is completely unusable even for checking email (streaming services apparently are not known here). This while France is one of the best covered with fibre internet (I checked it is available in the area). The good news is that they are cheap and people are friendly and parking (free!) was plentiful.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Hotel comodo per spezzare un viaggio. Peccato per la moquette in stanza.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Check-in, communication
La propreté est moyennement satisfaisante Le gros.hic pas.de rénovation et de.la.moquette au sol
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Struttura semplice ma accogliente, personale molto gentile
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El personal del hotel super amables y profesionales ayudándote en todo lo que puedan en cualquier idioma gracias
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Communication
Déçue par un « 3 étoiles » annoncé : - piscine avec liner decollé - casserole très abîmée - applique branlante - 3ème lit impossible à utiliser donc dormir au sol - lit sur sommier bois tellement bruyant que l’on n’ose pas se retourner - etc… Hyper déçue
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ok bon séjour et bonnes prestations.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre spacieuse pour notre sejour d une nuit quelques couacs vite corrigés par l accueil qui est tres reactive et a l ecoute
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
accueil agréable petit déjeuner au top
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon rapport qualité/prix. Chambre très grande et propre. Dommage que la piscine ferme à 19h surtout pendant les fortes chaleurs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Hôtel et personnel agréable. Bien isolé phonétiquement. Petite piscine faut pas beaucoup de vacanciers. Bien situé pour visiter la citadelle. Le seul problème c'est que l'hôtel ne répond pas aux mails que l'on peut leur envoyer par la réservation ou directement avant d'arriver.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très satisfaits car très bon accueil et attente de notre chambre (arrivés plus tôt que 15hr) autour de la piscine ,très calme et très détendante après une longue route ... Chambre très propre et très fonctionnelle . Personnel dans sa totalité très accueillants . En un mot je vais conseiller votre adresse à des amis et nous reviendrons !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Super accueil personnels vraiment super
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A Very good choice. Clean, friendly and a great price.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Clim non réglable Flexible de douche prêt à casser Pas très propre
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un grand merci au monsieur de l'accueil pour sa gentillesse et son sourire. Hébergement super
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel Pratique et calme.
Stayed 3 nights in Jun 2026