Hotel Cayena Caracas

Luxury hotel with free valet parking and a 24-hour fitness center

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Where to?

Dates

June 2025

July 2025

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pool
Spa
Gym
Breakfast available
Room service

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Presidential Cayena Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

87 sq m
Sleeps 2
1 Queen Bed

Deluxe Premium Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

42 sq m
Sleeps 2
1 King Bed

Prestige King

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

46 sq m
Sleeps 2
1 King Bed

Deluxe Twin Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

43 sq m
Sleeps 2
2 Twin Beds

Castellana Suite

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 King Bed

Ávila Suite

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

55 sq m
Mountain view
Sleeps 2
1 King Bed

Deluxe Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Pet friendly
Restaurant

About the neighborhood

Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060

What's nearby

Altamira Square - 9 min walk - 0.5 miles
Centro de Arte La Estancia - 15 min walk - 0.8 miles
Sambil Caracas Commercial Center - 16 min walk - 0.9 miles
Plaza los Palos Grandes - 16 min walk - 0.9 miles
Centro Comercial Ciudad Tamanaco - 3 min drive - 1.2 miles

Getting around

Altamira Station - 11 min walk
Caracas Station - 15 min drive
Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive

Restaurants

‪McDonald's - ‬6 min walk
‪Avila Tei - ‬4 min walk
‪El León - ‬5 min walk
‪Tony Roma's - ‬5 min walk
‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

Luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

Located close to Altamira Square and Centro de Arte La Estancia, Hotel Cayena Caracas provides a poolside bar, a free daily manager's reception, and a rooftop terrace. Treat yourself to spa services, such as a sports massage or reflexology. The on-site Italian cuisine fine-dining restaurant, Sereno, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Other perks include:

An outdoor pool with sun loungers and pool umbrellas
Free valet parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
A front-desk safe, concierge services, and a porter/bellhop

Room features

All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.

Extra amenities include:

Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
Rainfall showers, designer toiletries, and hair dryers
42-inch LED TVs with cable channels
Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge) during limited hours on request
Area shuttle (surcharge)
Free secured, covered valet parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 30 to 60 for adults and USD 30 to 60 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Free daily manager's reception

Restaurants on site

Sereno

Things to do

24-hour gym
Outdoor pool

Family friendly

In-room crib
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Turndown service

Business services

24-hour business center
7 meeting rooms
Conference center (495 square feet of space)
Coworking space

Outdoors

Garden
In a nature reserve
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

In-room massages
Reflexology
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (24 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (21 inches high)
Wheelchair-accessible restaurant

4 floors
Banquet hall
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch LED TV with cable channels
iPod dock

Food and drink

24-hour room service
Espresso maker
Minibar

Desk
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 79.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
Airport shuttle fee: USD 336 per vehicle (roundtrip, maximum occupancy 3)
Airport shuttle fee per child: USD 280 (roundtrip), (up to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 79.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Hotel Cayena-Caracas

Cayena Caracas

Hotel Cayena Caracas Hotel

Hotel Cayena Caracas Caracas

Hotel Cayena Caracas Hotel Caracas

Frequently asked questions

Does Hotel Cayena Caracas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Hotel Cayena Caracas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cayena Caracas?

Valet parking is free at this property.

What time is check-in at Hotel Cayena Caracas?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cayena Caracas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Cayena Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 336 per vehicle applies.

Where is Hotel Cayena Caracas located?

Located in Bello Campo, this luxury hotel is within a 10-minute walk of Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Centro de Arte La Estancia and Sambil Caracas Commercial Center are also within 1 mi (2 km). Altamira Station is 11 minutes by foot and Chacao Station is 15 minutes.

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Hotel Cayena Caracas Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

Nice hotel

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Nov 2024

10/10

Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado

Stayed 2 nights in Dec 2018

10/10

Stayed 1 night in Jul 2018

10/10

This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..

Stayed 1 night in Jul 2018