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Meliá Caracas

Property class: 4.5

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Photo gallery for Meliá Caracas

A grand staircase with marble steps and a golden handrail, leading to a high-ceilinged area with a large chandelier. - Meliá Caracas (Caracas)
A hotel entrance with a modern facade, a large sign, and a well-lit garden area with flags. - Meliá Caracas (Caracas)
A marble-floored corridor with white columns, a central statue, and a sign indicating a gym. - Meliá Caracas (Caracas)
A swimming pool with a fountain, surrounded by lounge chairs and a stone structure. - Meliá Caracas (Caracas)
A spacious room with wooden flooring, mirrored walls, and several exercise mats arranged for use. - Meliá Caracas (Caracas)
At Meliá Caracas, you can look forward to a free daily manager's reception, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Mediterraneo, serves lunch. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a hair salon.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for The Level Grand Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed artwork on the walls.

The Level Grand Suite

  • 85 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 4 Twin Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a round dining table, four chairs, a TV mounted on the wall, a bed with a red skirt, and a window with curtains.

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 3 Bedrooms

  • 106 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Classic Room

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Junior Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level, Junior Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level Deluxe Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a four-poster bed, a desk with a lamp, a chair, and a patterned floor.

Presidential Suite

  • 370 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room

A hotel room with two beds, a red chair, a small table with a lamp, and a framed picture on the wall.

Supreme Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Caracas, Meliá Caracas is connected to a shopping center. Teatro Teresa Careno and Teresa Carreno Theater are cultural highlights, and some of the area's landmarks include El Palacio de Las Academias and National Assembly of Venezuela. Looking to enjoy an event or a game while in town? See what's happening at University Stadium or Olympic Stadium. Spend some time exploring the area's activities, including golfing. Visit our Caracas travel guide
Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • A cityscape with a stadium, high-rise buildings, and a mountain in the background.
    Central University of Venezuela
    13 min walk - 0.7 miles
  • Centro Comercial El Recreo
    1 min walk - 0.1 miles
  • Los Caobos Park
    20 min walk - 1.1 miles
  • Olympic Stadium
    2 min drive - 0.9 miles
  • Caracas Stock Exchange
    5 min drive - 3.1 miles

Getting around

  • Sabana Grande Station
    3 min walk
  • Caracas Station
    20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    40 min drive

Restaurants

  • Arturo's
    3 min walk
  • McDonald's
    3 min walk
  • Panaderia Nova Deli
    1 min walk
  • Subway
    2 min walk
  • Akari Temaki & Sushi
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LAlbufera
  • Mediterraneo
  • Prosciutto
  • Sumire

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 18 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 per person
  • Fee for in-room wireless internet: USD 2 per day (rates may vary)
  • Fee for in-room wired internet: USD 1 per night (rates may vary)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Meliá Caracas have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9 AM–6 PM.

Is Meliá Caracas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Meliá Caracas?

Check-in begins at 3 PM.

What time is check-out at Meliá Caracas?

Check-out is at noon.

Does Meliá Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, one-way fee applies.

Where is Meliá Caracas located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Centro Comercial El Recreo, Central University of Venezuela, and University Stadium. La Chiquinquira Church and Caracas Botanical Garden are also within 1 mi (2 km). Sabana Grande Station is only a 3-minute walk and Plaza Venezuela Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Meliá Caracas Reviews

7.6

Good

7.6

Cleanliness

6.8

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 84 reviews
Rating 8 - Good. 28 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 7 out of 84 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. Felt warm, comfortable and welcoming. Very nice location.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
This is meant to be a five star property but instead you get one star service. There are no bilingual staff here, so should you not speak Spanish and you have any issues you will have problems. The building is showing it's age and basic amenities such as internet are not great. Even the TV in the room required updating and maintenance as it had horizontal lines throughout. This brings me on to the main issue of this stay, which was maintenance. Although the hotel sent two emails on the actual day of arrival (one in Spanish and the other in English) stating the opening times of all their facilities. NONE were available due to maintenance being carried out. You would think having two pools for example, that you split when you close either but not here. Didn't even stay the full duration and rebooked into another hotel. Bad experience and definitely not returning
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice peopleand big pool
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a place I would visit again.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en general y personal muy hamable.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel sin ninguna modernizacion de hace mas de 20 anos, todo esta viejo, huele a guardado, no hay mas servicio premium en en piso 14, las televisiones no funcionan, los tapetes estan sucios, etc, etc, quizas FUE antes algo grande, pero ahorra NO ! desayuno mediocre y precio altos por venezuela... desconsejo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, muy cómodo y personal muy amable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
O hotel, com certeza, foi um hotel de luxo há algumas décadas, mas hoje ele está um pouco decadente. Ainda assim, vale muito a pena. A localização é excelente, e as condições ainda são boas. Fica em uma região segura, o atendimento é bom, e, considerando o preço que você paga por um hotel desse nível, realmente compensa. Os quartos são grandes, espaçosos, a cama é confortável, e eles mantêm todo o padrão de um quarto de luxo. Claro que ele está um pouco velho, um pouco mal cuidado, mas nada que comprometa. Se você estivesse pagando um preço muito alto, aí sim não valeria tanto. Mas pelo preço que se paga, vale totalmente a pena. Eu recomendo
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradecida con el hotel y por su oficina de servicio al cliente, por celebrar mi cumpleaños y enviar un detalle a mi habitación.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, buenas instalaciones estamos contentos de venir
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
servicio de restaurant excesivamente cara a lo que ofrece como comida
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bien cuidado en el centro de la capital, buena experiencia
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Meliá caracas

Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Stayed 5 nights in Feb 2018
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

muy mala la relación precio calidad

Conforme a medias
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Property conditions & facilities

baratas na cozinha

O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Lujoso hotel cinco estrellas.

Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.