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Victoria and Alfred Hotel by NEWMARK

Property class: 4

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Photo gallery for Victoria and Alfred Hotel by NEWMARK

A waterfront dining area with tables and umbrellas, a marina with boats, and buildings in the background. - Victoria and Alfred Hotel by NEWMARK (Cape Town)
A waterfront building with a large balcony overlooking the water, a crane, and several boats docked nearby. - Victoria and Alfred Hotel by NEWMARK (Cape Town)
A modern lounge area with a sofa, armchairs, and a coffee table. There is a wooden wall panel and a large mirror. - Victoria and Alfred Hotel by NEWMARK (Cape Town)
A waterfront restaurant with tables and chairs under umbrellas, overlooking a marina with boats and a cityscape in the background. - Victoria and Alfred Hotel by NEWMARK (Cape Town)
A room with a large window offering a view of a marina and buildings, a round table with a bottle, glasses, and a bowl of fruit, and a blue upholstered chair. - Victoria and Alfred Hotel by NEWMARK (Cape Town)
Located close to Cape Town International Convention Centre, Victoria and Alfred Hotel by NEWMARK provides a marina, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the sauna, and indulge in a body scrub, a body treatment, or a facial. The on-site international cuisine restaurant, GINJA Restaurant, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

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Room options

View all photos for Loft, 1 King Bed

A modern bedroom with a large bed, a desk, a chair, a television, and a skylight.

Loft, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

A modern hotel room with a large bed, a blue sofa, a small table with a tray of fruit, and a TV.

Luxury Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Double Room (Piazza Facing )

9.2 out of 10
Wonderful
(31 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

A hotel room with a large bed, a desk with a mirror, two armchairs, a small table with a tray, and large windows with curtains.

Double Room, Mountain View

10.0 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

APARTMENT STANDARD

  • Sleeps 10

DOUBLE SUPERIOR HARBOUR VIEW

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

About the neighborhood

Victoria and Alfred Waterfront, a neighborhood in Cape Town, is home to Victoria and Alfred Hotel by NEWMARK. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Camps Bay Beach and Table Mountain. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Cape Town travel guide
Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • An aquarium with various fish species swimming among kelp and rocks.
    Two Oceans Aquarium
    6 min walk - 0.4 miles
  • A stadium with a circular roof and a brick facade.
    Cape Town Stadium
    12 min walk - 0.7 miles
  • The Watershed
    2 min walk - 0.1 miles
  • Nelson Mandela Gateway
    3 min walk - 0.2 miles
  • Zeitz Museum of Contemporary Art Africa
    6 min walk - 0.4 miles

Getting around

  • Woodstock Station
    5 min drive
  • Cape Town Station
    9 min drive
  • Cape Town Intl. Airport (CPT)
    22 min drive

Restaurants

  • Ocean Basket
    2 min walk
  • McDonald's
    3 min walk
  • Harbour House
    2 min walk
  • La Parada
    2 min walk
  • Cooked
    3 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 390 for adults and ZAR 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for ZAR 1165 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 390 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Victoria and Alfred Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

Is Victoria and Alfred Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Victoria and Alfred Hotel by NEWMARK?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Victoria and Alfred Hotel by NEWMARK?

Check-out is at 11 AM.

Does Victoria and Alfred Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per vehicle applies.

Where is Victoria and Alfred Hotel by NEWMARK located?

Located in Victoria and Alfred Waterfront, this hotel is within 1 mi (2 km) of The Watershed, Cape Town International Convention Centre, and Long Street. Nelson Mandela Gateway and Two Oceans Aquarium are also within 5 minutes. Cape Town Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Victoria and Alfred Hotel by NEWMARK Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Fredrica G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, everyone was pleasant and went out of their way to be helpful, especially the front desk employees. The morning breakfast was amazing. Also enjoyed the spa and sitting by the pool. Excellent location, close to everything on the V & A waterfront.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Beautiful location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Staff at this hotel was one of the best my wife and I have encountered in our over 10 years of travelling all over the globe. Friendly, helpful and room was perfect. Nothing negative at all.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was extraordinary
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff were very helpful and welcoming. The room was large, extremely clean, great view of Table Mountain. One of the nicest hotels I have stayed in. Would absolutely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, efficient and pleasant staff, excellent location, extremely convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tegan

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful staff. Also, the breakfast and view was amazing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attractions & harbour view.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Quality & variety
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Meenal

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location. The breakfast was fantastic and the staff were excellent, ready to help to make our stay even better.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
The breakfast was amazing and breakfast staff was outstanding.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sandeep Hanspaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V&A Waterfront is one of the best places to visit in Cape Town. It is exceptionally clean, safe, and welcoming, with friendly staff and security personnel always visible, making it comfortable to explore both during the day and in the evening. There is something for everyone—great restaurants, shopping, live entertainment, beautiful harbour views, and spectacular views of Table Mountain. Everything is well organised, and the atmosphere is vibrant yet relaxed. We had a wonderful stay, and one of the highlights was the breakfast experience. The food was excellent, with a great variety and fresh options every morning. A special thank you to Josh and David, who were incredibly warm, attentive, and professional. Their friendly service and genuine hospitality made every breakfast enjoyable, and they always made us feel welcome. Their exceptional customer service truly enhanced our stay. Thank you, Josh and David, for making our mornings so memorable! A must-visit destination for anyone travelling to Cape Town. Highly recommended.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Great location but missing a pool area
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carol

Beautiful room, great breakfast and wonderful staff!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Clean room. Very pleasant staff
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The staff were most helpful and courteous.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff was great and attentive! Unfortunately my low rating is due to the property which in my opinion is in need of revamping. For the price point, the rooms and property itself did not make any sense to me. I suppose the location (and great breakfast) are the stars of the show! Which absolutely deserve the recognition! Right on the pier, insane view of the mountain/rock in the morning when the clouds roll out. On a final note, I would not return to stay overnight at the property. The rooms were lackluster fitted with what seemed like storm shelter metal bathroom doors, the room felt barren and not in a minimalist decor type of way. More like, the room was missing items, as if I was visiting a friend who got her first real job now living in her first real apartment with her first real piece of furniture, a cool designer couch while nothing else filled the space. This is definitely more of a business hotel and would be okay if your company decided to pay for it. Otherwise grab a beverage at the hotel cafe or sit outside and enjoy a coffee. However I would not stay there for leisure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

DUNCAN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and made up early in the morning which is great for a early lunchtime nap
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Marialese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had problems with not having hot water for 2 days in a row only on the second day did they send someone to come look at the problem. Breakfast was amazing and the view on table mountain fantastic. !! Thank you for the champaign in the room for our anniversary and my h/bands birthday.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in excellent location
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

bob

Liked: Cleanliness, amenities, property conditions & facilities
Booked it because of the location and it was just ok. The nicest staff by far were the porters and wait staff I felt the restaurant manager was a little rude when I kept insisting breakfast was included with my room package We had three rooms and did not receive one complimentary bottle of wine like our package suggested Had to call down and let them know mini fridge was totally empty because I did not want to be charged My kids had different cleaning ladies and had turndown service with chocolates on the pillow we did not location was good for table mountain and lions head
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great, safe location!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - safe and lots of great restaurants
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent view of table mountain
Stayed 3 nights in Mar 2025