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Urban Chic Boutique Hotel

Property class: 4.5

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Room - Urban Chic Boutique Hotel (Cape Town)
Bar (on property) - Urban Chic Boutique Hotel (Cape Town)
Front of property - evening/night - Urban Chic Boutique Hotel (Cape Town)
Room - Urban Chic Boutique Hotel (Cape Town)
Breakfast area - Urban Chic Boutique Hotel (Cape Town)
Close to Cape Town International Convention Centre, Urban Chic Boutique Hotel provides free full breakfast, a nightclub, and an airport shuttle. The on-site local cuisine café, Urban Chic Hotel, offers breakfast, brunch, and lunch. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Double Room

Premium bedding, minibar, in-room safe, desk

Luxury Double Room

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Room amenity

Luxury Room, 1 King Bed

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room, 2 Twin Beds

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cape Town City Centre, a neighborhood in Cape Town, Urban Chic Boutique Hotel is in the entertainment district and near a metro station. The area's natural beauty can be seen at Camps Bay Beach and Table Mountain. Iziko South African Museum and Cape Town Museum are also worth visiting. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Cape Town travel guide
Map
172 Long Street, Cnr Long And Pepper Streets, Cape Town, Western Cape, 8001

What's nearby

  • A building with a sign for 'Long Street Hotel' and 'Buena Vista Social Cafe'.
    Long Street
    1 min walk - 0.1 miles
  • A coastal city with a prominent mountain in the background.
    Bree Street
    2 min walk - 0.1 miles
  • A cobblestone square with market stalls selling textiles and hats, surrounded by multi-story buildings.
    Greenmarket Square
    5 min walk - 0.3 miles
  • Kloof Street
    3 min walk - 0.2 miles
  • South Africa Library
    5 min walk - 0.3 miles

Getting around

  • Woodstock Station
    4 min drive
  • Cape Town Station
    15 min walk
  • Cape Town Intl. Airport (CPT)
    22 min drive

Restaurants

  • Mama Africa
    2 min walk
  • The 777 Coffee
    1 min walk
  • Sea Breeze
    2 min walk
  • Royale Eatery
    1 min walk
  • Long Street Café
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Urban Chic Hotel

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: ZAR 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 360 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Urban Chic Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Urban Chic Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Urban Chic Boutique Hotel?

Check-out is at 11 AM.

Does Urban Chic Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 360 per room applies.

Where is Urban Chic Boutique Hotel located?

Located in Cape Town City Centre, this luxury hotel is within 1 mi (2 km) of Long Street and Cape Town International Convention Centre. Company's Garden and Bree Street are also within 5 minutes. Cape Town Station is 15 minutes by foot.

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Reviews

Urban Chic Boutique Hotel Reviews

7.4

Good

8.2

Cleanliness

6.8

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 249 reviews
Rating 8 - Good. 106 out of 249 reviews
Rating 6 - Okay. 46 out of 249 reviews
Rating 4 - Poor. 23 out of 249 reviews
Rating 2 - Terrible. 20 out of 249 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street noise level at night is terrible. Rooms are spacious, staff helpful.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nett, zentral, sauber, eigener Parkplatz in Nachbargarage, wer zuerst kommt parkt zuerst , gutes såttigendes
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always Friendly Staff Right In The Middle Of Party Central Capetown Long Street.....
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Albergo ok, ma veramente difficile il quartiere oltre a rumore e musica per tutta la notte
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right location , easy to move around, comfortable place
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a business traveler this is a definite no-go. Long Street is noisy until 5am and the hotel has no sound insulation. It is impossible to sleep with all the noise. The place is also in desperate need of a refurb.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay there again and would not recommend this property to anyone for quality, limited service and may even having basic amenities, such as usb power points, no room service at 2pm in the afternoon and if you order a drink you have to go downstairs to fetch it your self and to top it off found a staple pin in my omelette this morning.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place if adjacent bars could have soundproof

It was a good experience in terms of the room and the service. The location was however a problem late at night as one could only sleep in the early hours of the night when the loud music from the bars and night clubs stopped. Wish the city could have a soundproof requirement for the bars to allow others to rest
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for nightlife, not for the light sleepers

Fantastic room and service, but after 10, the street below becomes a party zone. If you like to be out in the evening for dining, drinking, and dancing, this is a great place for you.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For night owls and partiers

The hotel itself is top-notch, and the staff couldn't be more accommodating. However, it sits right across the street from several hostels and nightclubs, and the party there goes on all night long. And I do mean all night - things finally quieted down around 5 am. In a brilliant move, management provides ear plugs upon check-in, but it was still hard to get a good night's sleep.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Werner

Disliked: Staff & service, property conditions & facilities

Only a place for your head

Room was good. Barman 4 put of 5.Tv dit not work and nobody seems to no what to do???( very disappointing)specially if you just want to veg in the room. The breakfast was bad very bad.In summary : if you live in a 60-80km radius like we do and want to have a nice evening out, get a cab for R300 and go home.For R100 less please exclude the breakfast
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテル自体には問題ない。問題なのは向かいにあるナイトクラブである。毎日朝の4時まで大音量で音楽を流しており、ほとんど寝られない。おかげで体調を崩した。 周りの環境をよく調べていただき、このような環境にあるホテルは改善してもらうか、あるいは提供をやめるなどをしてほしい。 泊まった人がかわいそうだ。
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was great all the staff was very helpful

Trip was wonderful amazing staff except for one midnight staff the old white guy saw me when he was relieving the other staff from the eleven o’clock shirt and after he took over I ask him to bizz me out which he did to my surprise when I returned and press the bell to acknowledge him that someone is there he came to the door saw me and ask for room number and my key and he was the one buzz me out just a while ago and the second time the same thing but this time he ask me for name and room number and I told I will lodge a complaint about his behavior think he is racist towards black
Stayed 7 nights in May 2019
Verified review

4/10 Poor

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wer schlafen will ist hier falsch

Wie bewertet man so ein Hotel? Die Zimmer sind klasse, das Personal freundlich, also tagsüber alles perfekt, aber... Ein Hotel dient in erster Linie zur Übernachtung, also zum Schlafen. Und dies ist im Urban Chic so gut wie nicht möglich. Zwar sollte bei der Buchung klar sein, dass die Long Street eine belebte Partymeile ist und es ruhigere Ecken in Kapstadt gibt, aber hier befindet sich gegenüber ein Club, der täglich (!) bis 3:00Uhr bei offenen Fenstern und Türen laute Musik und Bässe verursacht. Die Fenster sind nicht schallgeschützt und daher besteht vor Disco-Ende absolut keine Chance auf Nachtruhe. Das Personal ist sich dessen bewusst und verteilt Plugins für die Ohren. Wer damit klar kommt, dem sei das Hotel empfohlen. Allen die schlafen wollen, Finger weg!
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Radek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

If 'u want to be safe & sleep well don't stay here

It was not a pleasant stay at all ! This hotel we booked as situated in city center of CT . We had nice room with nice table Mountain View - this was the only plus !! No one has told us this hotel is on the busiest and not really safe street in CT. Also that in front of this hotel are two big CLUBS one of them called PLANET, which start playing SOOOOO LOUD music DAILY from 8 pm till early morning ! You are not able sleep as you hear everything and as I said loud music and loud drunk ppl - till 3-4 am daily !!! At the reception we have received earplugs ( never used these for sleeping ) - during whole stay in CT we had to use them if we would like get a bit of sleep ! If you want to have good relax after long day traveling and nice sleep definitely don't stay here or anywhere close by LONG STREET !!!!
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help by both Felix but especially Tamsyn. Great place to stay. Is in the party district so wear earplugs if your a light sleeper
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Jenipher

Liked: Staff & service, property conditions & facilities, room comfort

Luxury in a very noisy place.

A luxurious hotel. Loved the room space and breakfadt. Two draw backs 1. The location! To the hotels credit they offer earplugs, but I find them uncomfortable. So didn't sleep due to party revellers in Long street. Secondly, the kettle in the room was so dirty, I was put off making myself a cup of coffee. A small thing like that has the potential of spoiling what would be a beautiful experience.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, nahe bei vielen Sehenswürdigkeiten
Stayed 7 nights in Nov 2018
Verified review

8/10 Good

svend

Bit noise from long street late nights,very central
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, great location, great breakfasts, but local venues are very loud.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Ótimo hotel, numa rua principal, ao lado do famoso restaurante mama África. Porém a noite muitos oferecem drogas. Cuidado.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Ashlin

Liked: Cleanliness, staff & service, room comfort

Nice hotel, not the best location.

Nice Hotel, Difficult to enter through the rotating door with luggage. Service and room was good, good view from the room and it was nice that parking was included at no extra cost. Only thing that was annoying about the parking was that the keycards did not work to enter the hotel from the parking and you have to walk outside the hotel onto the street before using the main entrance. Biggest dislike for the stay was the constant noise from the road right until 3am, even after the bars closed people were screaming and talking loudly and spinning tyres which disturbed our sleep. The hotel did not call in law enforcement or anything to address this.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

A bit noisy
Stayed 1 night in May 2018
Verified review

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

We paid for the booking n behalf of the guest and was annoyed at the fact that he had to produce a card as security deposit
Stayed 6 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用したい。

５月の８日から10日まで２泊しました。ホテルはロングストリートにあって周辺は飲食店が結構あります。飲みに出る方はバーも有るので便利だと思います。向かいのMAMA AFRICAはおすすめです。ホテルはきれいで部屋も広いです。浴室は広くてバスタブも大きなのが有りましたが、私が滞在した時は水不足で使えないようにしてありました。二人で使うにはもったいない位な広い部屋でした。ケープポイントへのツアーオフィスも歩いてすぐだし、テーブルマウンテンにもタクシーで15分位で行けます。おすすめです。ただ夜は外が賑やかなので寝れない人には向かないかもしれません。
Stayed 2 nights in May 2018