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The Rockefeller Hotel by NEWMARK

4.0 star property
Suburban hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Rockefeller Hotel by NEWMARK

Executive Suite | Terrace/patio
Indoor pool
Lounge
Bar (on property)
Superior Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board
The Rockefeller Hotel by NEWMARK offers a sophisticated retreat in the heart of Cape Town City Centre. Travelers can sip coffee at the café or savor meals at one of three restaurants. The property provides in-room WiFi, an indoor pool, and staff ready to help with any requests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Courtyard Room

Standard Courtyard Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Courtyard Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard City Room

Standard City Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard City Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | City view

Studio

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, in-room safe, soundproofing, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, in-room safe, soundproofing, iron/ironing board

Two Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Kitchenette
Smart TV
Pillow menu
Separate bedroom
2 bathrooms
Hair dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Three Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Pillow menu
Separate bedroom
  • 134 sq m
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Smart TV
Pillow menu
  • 163 sq m
  • 3 bedrooms
  • Harbor view
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Studio

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard City Room

  • Sleeps 2

View all photos for Standard Courtyard Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Courtyard Room

  • Sleeps 2

Studio Double Room, City View

  • Sleeps 2

Three-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Executive Suite

  • Sleeps 6

Superior Suite

  • Sleeps 6

One-Bedroom Apartment

  • Sleeps 2

View all photos for Executive Studio

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Studio

  • Sleeps 2

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About the neighborhood

Map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001

What's nearby

  • Castle of Good Hope - 11 min walk - 0.6 miles
  • Cape Town International Convention Centre - 11 min walk - 0.6 miles
  • Long Street - 11 min walk - 0.6 miles
  • Two Oceans Aquarium - 3 min drive - 1.8 miles
  • Cape Town Stadium - 3 min drive - 2.2 miles

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 17 min walk
  • Cape Town Intl. Airport (CPT) - 18 min drive

Restaurants

  • ‪Burger King - ‬14 min walk
  • ‪Cubana - ‬3 min walk
  • ‪Woolworths Food - ‬10 min walk
  • ‪Mrkt - ‬12 min walk
  • ‪Yu - ‬12 min walk

About this property

The Rockefeller Hotel by NEWMARK

Upscale hotel near Cape Town International Convention Centre
Close to Long Street, The Rockefeller Hotel by NEWMARK provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour gym and a conference center.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, a front-desk safe, and smoke-free premises
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 194 rooms boast comforts such as pillow menus and laptop-compatible safes, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (ZAR 85 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

Frequently asked questions

Does The Rockefeller Hotel by NEWMARK have a pool?

Yes, this property has an indoor pool.

Is The Rockefeller Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rockefeller Hotel by NEWMARK?

Self parking is available for ZAR 85 per night.

What time is check-in at The Rockefeller Hotel by NEWMARK?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Rockefeller Hotel by NEWMARK?

Check-out is at noon.

Does The Rockefeller Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 700 per vehicle applies.

Where is The Rockefeller Hotel by NEWMARK located?

Located in Cape Town City Centre, this hotel is within a 15-minute walk of Artscape Theatre Centre and Cape Town International Convention Centre. Adderley Street and District 6 are also within 15 minutes. Esplanade Station is 23 minutes by foot and Woodstock Station is 26 minutes.

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The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 160 reviews
Rating 8 - Good. 29 out of 160 reviews
Rating 6 - Okay. 17 out of 160 reviews
Rating 4 - Poor. 4 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and updated with nice toiletries. Beds we wonderful and the staff was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Super comfy beds. Clean and friendly hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are excellent. From Hotel Ops to the F&B team. Subisiswe (Guest relations mgr) , Allistair and Atwell (F&B) and Amelia (front desk) were standouts
Stayed 2 nights in Sep 2025

8/10 Good

Rauha

Liked: Cleanliness, property conditions & facilities
Very nice and cheap 🤗
Stayed 3 nights in Jul 2025

8/10 Good

Michael James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Cape Town, so far.

A great hotel in lower downtown closish to the V&A waterfront. The quality was far better than any we had stayed at before in CT and at a great price. I highly recomment this property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Romolla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall hotel

Absolutely great value for money. Very clean. Great family hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, matching a 4 stars hotel standard
Stayed 2 nights in Dec 2024

8/10 Good

Rosemaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all round
Stayed 1 night in Jan 2023

10/10 Excellent

Robert and Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious
Stayed 3 nights in Feb 2024

10/10 Excellent

Aveshin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with and Excellent Gym

Great experience at the Rockerfella. The room was spacious and well maintained. The restaurant and breakfast excellent and one of the best equipped gyms I’ve seen at a hotel. Very good value for money. Need to be a bit careful walking around the area though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular and the staff are amazing. A huge well equipped gym, secure underground parking, amazing breakfast, nice roof top bar and pool, smart comfortable rooms. The only downside is the hotel is in town I’m not such a nice area. The area around the hotel doesn’t look nice. This isn’t a problem though as you would just drive or get an Uber where ever you want to go. You wouldn’t want to walk around outside the hotel, especially at night. I highly recommend the hotel. You get much better value staying there than some of the over priced hotels where you are mainly paying for the view. I will stay there again on future visits for sure.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer Joy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very welcoming & comfortable. It had everything I needed o m
Stayed 3 nights in Feb 2024

10/10 Excellent

KANDICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

It was really busy due to the new year. But the service and cleanliness was very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Seongwook

Liked: Staff & service, property conditions & facilities
Amazing! Everything is perfect! Breakfast is good!
Stayed 6 nights in Aug 2024

6/10 Okay

Nonkululeko

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Unhelpful rude receptiom staff

This could be a great hotel but the reception staff were rude & unprofessional with an "I dont care" attitude - and those are the people you meet first & last. We had a number of request at reception from a few staff but they were unhelpful. I would never stay here again.
Stayed 1 night in Nov 2023

6/10 Okay

Phil

Liked: Cleanliness, room comfort

Rockefeller Hotel Don’t Go

Disappointing the staff were not accommodating when we arrived earlier than check in time despite us having emailed to ask if the room could be ready and we were told they would try but no one knew about this on our arrival. My wife got food poisoning from eating dinner in the restaurant and spent the next two days in bed. We were asked to fill in a form despite the fact we told the staff she hadn’t eaten anything else that day so the food poisoning was from the restaurant. The happy hour cocktails tasted watered down compared when paying individually the food in the restaurant generally was very ordinary. Compared with other hotels we have stayed in despite its appearance it was below our expectations would not recommend or go back
Stayed 7 nights in Apr 2024

2/10 Terrible

Mina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I usually do not write reviews unless I had an exceptionally good time or bad time. In this case I had a terrible time. The hotel is clean, and looks nice in hindsight, but there is a large internal problem. My money was stolen at this property. The staff seemed to be responsive in trying to help me launch an investigation and now I have yet to hear anything. I spoke to a few other people and they’ve stated that their money has been stolen at this same hotel. I do not recommend staying here as there are many other hotels in South Africa and around the area. A considerable amount of money was stolen and in all my travels this has never happened to me. Just be careful if you choose to stay here.
Stayed 5 nights in Jun 2024

6/10 Okay

Shannon

Liked: Cleanliness
This property was disappointing. We stayed in 3 different rooms in 2 nights. Room 724 had limited lighting and was dark. The AIRCon was broken and there were no USB outlets, so this was difficult for us as foreigners as we had no 220 plugs. We were eventually moved to another executive suite that was a huge improvement, but it definitely complicated our stay at a time when I was feeling ill. We also expected the 11 minute walk to the waterfront area, but it was more like 25 minutes and not an easy walk. Hopefully management will improve some of he executive suites so that others do not have the same experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, good gym, room service was good, good shower, and comfortable beds. Very clean Hotel with a attentive staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Palesa

Liked: Amenities
Great restaurants. Rooms spacious and comfortable. Quite
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean and comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Ramon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Decepção

Cheguei no hotel onde eu iria fazer um check in antecipado um dos membros da recepção informou que eu aguardasse. Passaram 6 horas e ele em nenhum momento informou sobre o quarto. Era muito mais fácil se o mesmo tivesse comunicado que não iria ser possível uma entrada antecipada. Sendo que tinham quartos disponíveis porque era em um dia sem muito movimento.. Para um hotel 5 estrelas eu esperava mais sobre o atendimento.
Stayed 1 night in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place and great location, i would give 10 for.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building beautifully done.
Nice food
Stayed 1 night in Jul 2025

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