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The Portswood Hotel

4.0 star property
Peaceful waterfront hotel with exceptional staff and an inviting outdoor pool, steps from Cape Town's top attractions.

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Photo gallery for The Portswood Hotel

A spacious lobby with a glass railing, a central chandelier, and a large map mural on the wall. - The Portswood Hotel (Cape Town)
A spacious indoor area with a bar, dining table, and comfortable seating. - The Portswood Hotel (Cape Town)
A hotel entrance with a white car parked in front, a security guard, and a sign reading "The Portswood Hotel". - The Portswood Hotel (Cape Town)
A spacious indoor patio with wicker furniture and large windows. - The Portswood Hotel (Cape Town)
A swimming pool with a covered patio area, outdoor seating, and a well-lit entrance. - The Portswood Hotel (Cape Town)
The Portswood Hotel, at Victoria and Alfred Waterfront, offers a calm escape from city exploration. Enjoy meals at Quarter Kitchen with poolside seating, relax in the garden or by the sun-lounger-lined pool. Helpful staff and complimentary WiFi enhance the upscale experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Accessible Room

Accessible Room | Premium bedding, minibar, in-room safe, desk

Accessible Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Captain Suite

A hotel room with a large bed, a desk with a chair, a mirror, and a TV mounted on the wall.

Captain Suite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Queen Room

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio King Room

A hotel room with a large bed, a desk with a chair, a small table, and a TV.

Studio King Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Victoria and Alfred Waterfront, a neighborhood in Cape Town, is home to The Portswood Hotel. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Clifton Bay Beach and Camps Bay Beach. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Cape Town travel guide
Map
Portswood Road, Cape Town, Western Cape, 8002

What's nearby

  • An aquarium with various fish species swimming among kelp and rocks.
    Two Oceans Aquarium
    5 min walk - 0.3 miles
  • A stadium with a circular roof and a brick facade.
    Cape Town Stadium
    9 min walk - 0.5 miles
  • A cityscape with modern buildings, a large stadium, and mountains in the background.
    Cape Town International Convention Centre
    5 min drive - 1.5 miles
  • The Watershed
    3 min walk - 0.2 miles
  • Greenpoint Market
    11 min walk - 0.6 miles

Getting around

  • Woodstock Station
    5 min drive
  • Cape Town Station
    7 min drive
  • Cape Town Intl. Airport (CPT)
    22 min drive

Restaurants

  • Cooked
    2 min walk
  • Starbucks
    5 min walk
  • Harbour House
    6 min walk
  • Ocean Basket
    4 min walk
  • McDonald's
    4 min walk

Similar properties

Exterior detail
The Commodore Hotel
Victoria and Alfred Waterfront
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 999 reviews
The Commodore Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Link Bar
  • Quarter Kitchen

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does The Portswood Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Portswood Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Portswood Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Portswood Hotel?

Check-out is at 10 AM.

Does The Portswood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Portswood Hotel located?

Located in Victoria and Alfred Waterfront, this hotel is within a 10-minute walk of The Watershed and Cape Town Stadium. Cape Town International Convention Centre and Long Street are also within 1 mi (2 km). Cape Town Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Portswood Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 313 out of 658 reviews
Rating 8 - Good. 237 out of 658 reviews
Rating 6 - Okay. 68 out of 658 reviews
Rating 4 - Poor. 24 out of 658 reviews
Rating 2 - Terrible. 16 out of 658 reviews

Reviews

Verified

10/10 Excellent

Emmons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would select this hotel again in a heart beat. Nice property in great location at a reasonable price. Breakfast was excellent as well and included cooked to order options. Staff was way above and beyond in helping. Highly recommended!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! Pool area so peaceful! staff amazing! Location amazing! Very Safe area!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PortsWood was the perfect location for a visit to Cape Town. From the minute we arrived the staff made us feel special. Upon entering our room, we were delighted with the cleanliness and amenities. The location was just perfect and we were able to see the waterfront area from our room. everything was just steps away. I highly recommend staying at the PortsWood
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and available staff. Wonderful service! Great flexibility in terms of the guest-needs. A brilliant breakfast!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

KAthryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
We were provided with a free early check in. The staff is professional, helpful and friendly. It has a great value and perfect location, only a few minutes walk to V&A.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Wonderful staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and staff was amazing. Property close to everything. Did not k ow though that the hotel parking was not free. Maybe should be mentioned at check in.was a great stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff could not do enough for you and the whole place was spotless
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff , amenities and only a 5 minute walk to the V&A Waterfront .
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little pool. Celebrated my husband’s birthday which was really appreciated with a gesture in the room on arrival. Lovely staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nutan

Liked: Cleanliness, staff & service, property conditions & facilities
Super breakfast, good variety of food. The staff were great, they went out of their way to serve us. Always smiling and happy. The rooms were ok, the carpets looked a bit tired, but overall it was a lovely room. The best thing about it was it was walking distance from the V&A waterfront, the best area for walking, eating and going for trips.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel! It's hard to choose when you have never been to the country or the area, but this location was amazing. We could walk down the safe, backroad through the hotels to the path that led right to the shops and restaurants and bay. We didn't rent a car and just walked each day. We also booked a few tours that picked us up right from the hotel. We loved the shops and all the restaurants close by. We enjoyed the work out room at the neighboring hotel that was included. Also a sauna and steam room. The staff was so friendly and the service in our room was great. We were so happy we picked this hotel. What a great time in Cape Town.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Amanda

Fabulous staff headed by the wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. Definitely would stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless and was regularly serviced to maintain this. The staff were exemplary, helpful, courteous and fun! We cannot fault this hotel!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location to explore the city centre
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Staff and location were excellent But over priced for small room and had to pay for parking our car and
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for V&A waterfront. Great little pool area which is quite sheltered and not too shaded. Room had a mountain view. It was quiet at night and bed very comfortable. Limited choices in the restaurant but reasonably priced. It is all card payment only but tips in currency. Staff friendly. Tea and coffee facilities in the room with the occasional shortbread biscuit.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - close to the waterfront - lots of restaurants and things to do.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

RIAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean although a little dated. Staff were friendly and very helpful. The biggest disappointment was breakfast, we were served ice cold coffee despite being the first people there, the pastries were stale and the omelette was disappointing too. We decided to have breakfast elsewhere for the remainder of our stay as we didn’t want to start our day off like that.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Francine

The shining star of this wonderful hotel is the staff. Everyone from the doorman, the front desk staff, the chefs and the waiters, the room attendants to the maintenance staff were extremely friendly with big smiles and greeted us whenever we crossed their paths. A few staff that stood out were Restaurant Manager Roxane, kitchen staff Danielle and waitresses Faith and Asheda. The location was perfect and only steps from the heartbeat of the V&A Waterfront. The breakfast selection was excellent. The pool area and pool were lovely. Our room was a nice size with a big shower and comfortable beds. We highly recommend this wonderful property and when we return, we most definitely will stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Fantastic location, can walk to the Waterfront shops/restaurants within 3-4 minutes, the neighbourhood felt safe. Room and restaurant lovely, nice bar. The staff were all friendly and helpful.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and really friendly staff
Stayed 1 night in Sep 2024