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Pullman Cape Town City Centre

4.5 star property
Suburban hotel with 4 restaurants and bars

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Photo gallery for Pullman Cape Town City Centre

Exterior
Property video
Exterior
Outdoor pool, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Double Beds

Shower, rainfall showerhead, designer toiletries, hair dryer

Family Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
22 Riebeek Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 1 min walk - 0.0 miles
  • Cape Town International Convention Centre - 6 min walk - 0.4 miles
  • Cape Town Cruise Terminal - 14 min walk - 0.8 miles
  • Cape Town Stadium - 2 min drive - 1.3 miles
  • Camps Bay Beach - 6 min drive - 3.8 miles

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪The Village Idiot - ‬2 min walk
  • ‪Mødular. - ‬2 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪The Food Lover's Market - ‬3 min walk
  • ‪Locanda at Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Luxury eco-certified hotel near Cape Town International Convention Centre
Located close to Bree Street and Cape Town Cruise Terminal, Pullman Cape Town City Centre provides a swim-up bar, a poolside bar, and a terrace. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to an art gallery on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and express check-out
  • Babysitting (surcharge), a vending machine, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Children's slippers, childcare services, and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 165 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning
  • The Ghibli Pool Bar
  • The Piano Lounge/ Bar
  • The Sea Street Lounge
  • The Stratus Room

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (1,152 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 165 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pullman Cape Town City Centre have a pool?

Yes, this property has an outdoor pool.

Is Pullman Cape Town City Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Pullman Cape Town City Centre?

Self parking is free at this property.

What time is check-in at Pullman Cape Town City Centre?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–5:00 PM for a fee.

What time is check-out at Pullman Cape Town City Centre?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Cape Town City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 895 per vehicle applies.

Where is Pullman Cape Town City Centre located?

This family-friendly Cape Town hotel is located near the airport, within a 10-minute walk of Bree Street and Cape Town International Convention Centre. Cape Town Cruise Terminal and Cape Town Stadium are also within 2 mi (3 km). Cape Town Station is 7 minutes by foot.

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Pullman Cape Town City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 126 out of 247 reviews
Rating 8 - Good. 72 out of 247 reviews
Rating 6 - Okay. 27 out of 247 reviews
Rating 4 - Poor. 7 out of 247 reviews
Rating 2 - Terrible. 15 out of 247 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again and recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Pullman Capetown City Centre is in a fantastic location. A short stroll to Capetown Station, Shopping Centres, bars & restaurants. Courtesy shuttle bus is a bonus to VA Waterfront. Big clean room with a cosy bed. The staff are incredibly friendly, always looking out for you & so accommodating. I would highly recommend this property!
Stayed 1 night in Apr 2025

8/10 Good

ENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION IN CAPE TOWN

I really enjoyed my stay at the PULLMAN CITY in Cape Town. The pool is a bit on the small side but the poolbar and surrounding area is very nice. Rooms are good also.
Stayed 6 nights in Feb 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bar & pool area very disappointing…..
Stayed 6 nights in Feb 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

chikako

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good breakand service.
Stayed 1 night in Jun 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. Can’t wait to come again
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

DeMarcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
Stayed 9 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, but it was unsafe to walk around the area after dark
Stayed 3 nights in Dec 2024

10/10 Excellent

Chi Qui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice here
Stayed 1 night in Dec 2023

10/10 Excellent

Immo-Alex.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good with spacious rooms and very polite personel. Especially the reception with Thenjiwe was very helpfull in arranging restaurant bookings.
Stayed 14 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Stayed 1 night in Jan 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was absolute perfection. The room clean and comfortable, the gym very clean and well equipped with a lovely view even though it was rather small, the service friendly and attentive.
Stayed 2 nights in Feb 2024

6/10 Okay

Minna-Kaisa

Liked: Cleanliness
Disliked: Staff & service

Staff issues

Some of the staff were super nice but some would need some training on how to treat paying customers. The lady checking us on breakfast on first morning of our stay questioned us several times if we really had paid even though we showed her the receipt first time. She made us feel like we were not welcome. Hotel’s best feature was big and clean rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property multiple times. Always an enjoyable stay. The staff are always friendly, helpful and welcoming. Hotel rooms are extremely comfortable and beautifully appointed.
Stayed 1 night in May 2023

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort

CONSISTENTLY GREAT!

Radisson Blu is always my go to city stay in Cape Town. Been coming to Radisson for about 5 years now regularly, centrally situated to restaurants and all amenities.
Stayed 1 night in Mar 2023

10/10 Excellent

Omar scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Hotel, Cold Water

Lovely hotel, just had very poor hot water in the shower. I was shivering each time across the whole stay.
Stayed 3 nights in May 2024

10/10 Excellent

Tisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, so nice and helpful. You will always be greeted with a smile. The location was also great. The hotel provides shuttle service to a lot of the key areas so you don't have to Uber or cab around.
Stayed 5 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

The staff was really accommodating. Even after I checked out they were super helpful the whole way through. Can’t say enough about them
Stayed 3 nights in Oct 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all. So all in all a great place to stay and I would be back for sure.
Stayed 2 nights in Mar 2024

8/10 Good

Nhlanhla

Liked: Cleanliness, staff & service
Proximity to all the interesting places in the city is the major recommendation of Radisson Blue Hotel & Residence. We could walk to District 6, the botanical gardens near Parliament, V&A Waterfront, and there are lots of restaurants in all directions within walking distance. Uber transportation was also super easy to get from and to the hotel.

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect last min booking!

I ended up at the Pullman hotel after my previous booking was cancelled without prior communication and was a perfect save. The staff were pleasant and super helpful and the room was so cozy. Although there was no consistency with placing portable water in the room it wasn’t much of an inconvenience because I could get water from the lobby bar.
Stayed 3 nights in Mar 2024