See all properties

Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
Suburban hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Loft, 2 Bedrooms, Non Smoking | Lounge | Serves breakfast, lunch, and dinner
32-inch flat-screen TV with satellite channels, TV
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Parking available
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Mountain View

Room, 2 Twin Beds, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Lounge | Serves breakfast, lunch, and dinner

Loft, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • City view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Bedrooms, Non Smoking

Loft, 2 Bedrooms, Non Smoking | Lounge | Serves breakfast, lunch, and dinner

Loft, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
2 bedrooms
Private bathroom
  • City view
  • 100 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Executive Suite | Terrace/patio

The Rockefeller Hotel by NEWMARK

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
9.0 out of 10, Wonderful, 121 reviews
The Rockefeller Hotel by NEWMARK

About the neighborhood

Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018

What's nearby

  • Kloof Street - 3 min walk - 0.2 miles
  • Long Street - 3 min walk - 0.2 miles
  • Cape Town International Convention Centre - 2 min drive - 1.3 miles
  • Cape Town Cruise Terminal - 2 min drive - 1.5 miles
  • Cape Town Stadium - 3 min drive - 1.7 miles

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪Kloof Street House - ‬6 min walk
  • ‪Saggy Stone - ‬5 min walk
  • ‪Ciao Pizzeria - ‬4 min walk
  • ‪Pizza Shed - ‬3 min walk
  • ‪Egghead Diner - ‬5 min walk

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Upscale hotel near Kloof Street
Located close to Bree Street and Cape Town Stadium, Protea Hotel Fire & Ice by Marriott Cape Town provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a sports massage, a body treatment, or aromatherapy. The on-site restaurant, Fire and Ice Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Multilingual staff, an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 13 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 600 per person (one-way)
  • Self parking fee: ZAR 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Cape Town have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Protea Hotel Fire & Ice by Marriott Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice by Marriott Cape Town?

Self parking is available for ZAR 120 per night. There is free parking nearby.

What time is check-in at Protea Hotel Fire & Ice by Marriott Cape Town?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Protea Hotel Fire & Ice by Marriott Cape Town?

Check-out is at 11 AM.

Does Protea Hotel Fire & Ice by Marriott Cape Town provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 600 per person applies.

Where is Protea Hotel Fire & Ice by Marriott Cape Town located?

Located in Cape Town City Centre, this spa hotel is within a 10-minute walk of Bree Street and Kloof Street. Cape Town Stadium and Table Mountain are also within 6 mi (10 km). Cape Town Station is 21 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 136 out of 374 reviews
Rating 8 - Good. 145 out of 374 reviews
Rating 6 - Okay. 51 out of 374 reviews
Rating 4 - Poor. 26 out of 374 reviews
Rating 2 - Terrible. 16 out of 374 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing, including George the bartender!
Stayed 2 nights in May 2025

10/10 Excellent

chidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Our rooms & sheets were clean. Would stay there whenever we visit cape town again. From the front desk staff to the cleaning staff, everyone was excellent. We enjoyed our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tofiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. They really try to make your stay comfortable as possible. The loft is really worth every penny, really nice and spacious.
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, breakfast nice. Rooms are a bit small.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great staff terrible food

Modern fun hotel but the rooms are small and the food from room service is terrible. The service however is amazing with very friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff, had breakfast and the variety was fantastic.... Will definitely be back...
Stayed 3 nights in Sep 2022

10/10 Excellent

Funeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It was the blessing weekend ever ❤️ Everything was perfect Your food Place Staff
Stayed 1 night in Sep 2023

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and service was beyond!
Stayed 8 nights in Dec 2023

10/10 Excellent

Carla

Liked: Property conditions & facilities

Amazing Stay!

The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Stayed 6 nights in Mar 2024

10/10 Excellent

uzoma

Liked: Cleanliness, staff & service, property conditions & facilities
It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.
Stayed 9 nights in Jul 2023

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE SERVICE WAS AMAZING..VERY CONVENIANT LOCATION...AFFORDSBLE DINING AND DRINKING PRICES..THE HOTEL CLEAN AND PERFUMED
Stayed 5 nights in May 2022

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Fire & Ice.

Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond was very helpful
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Cape Town stay

The location is perfect. Close to Kloof Street. Very secure. The rooms were modern and clean. Staff is top notch. Highly recommend
Stayed 4 nights in Nov 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful. The facility is excellent as well. Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.
Stayed 4 nights in Jan 2023

2/10 Terrible

Meyer

Liked: Cleanliness, room comfort
Disliked: Staff & service

Incompetent staff

Not only were their systems pff line to check and validate the booking and payment upon arrival, despite showing the receipt and booking confirmation, but then they also compelled my employee to pay for the first night stay, before they would book him in. The system was back the following and they processed the refund only 3 days later. Then he booked in washing, which not only forgot to send into the cleaners, but kept on saying it will be ready on time. But then it was later the following day as well, not meeting deadlines they provided, multiple times this causing crisis management for clothes.
Stayed 5 nights in Jan 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Dec 2023

8/10 Good

fred

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and crouded
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noise & Racket

While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
Stayed 5 nights in Jun 2023

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fire and Ice Hotel on "Fire".

After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.
Stayed 4 nights in Mar 2024

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one. It’s ideal for adventurous and younger individuals/couples I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place
Stayed 1 night in Dec 2023

4/10 Poor

Katherine

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Stayed 2 nights in Apr 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveller - 4 nights

Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Stayed 4 nights in Mar 2023

2/10 Terrible

Promy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

First morning showers where blocked after that our day two we came back from the hotel at 17:00pm our hotel light was blue showing they must clean our room , we got there the room was not cleaned, we asked about the towels being changed daily they say no u use the same towels until you check out , so disappointed in protea hotel fire and ice
Stayed 4 nights in Nov 2022