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Protea Hotel by Marriott Cape Town Cape Castle

3.0 star property
Family-friendly hotel with a fitness center and a 24-hour business center

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In-room safe, desk, iron/ironing board, WiFi
Lobby sitting area
Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Room options

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  • Free WiFi
  • Air conditioning
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About the neighborhood

Map
3 Main Road, Green Point, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.3 miles
  • Cape Town Stadium - 11 min walk - 0.6 miles
  • Cape Town Cruise Terminal - 12 min walk - 0.7 miles
  • Cape Town International Convention Centre - 14 min walk - 0.8 miles
  • Long Street - 16 min walk - 0.9 miles

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 6 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Shift Espresso Bar - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Bootlegger Coffee Company - ‬3 min walk
  • ‪Ninety One - ‬5 min walk
  • ‪Vista Bar - The One & Only Cape Town - ‬14 min walk

About this property

Protea Hotel by Marriott Cape Town Cape Castle

Family-friendly hotel near Cape Town Stadium
Close to Cape Town Cruise Terminal and Cape Town International Convention Centre, Protea Hotel by Marriott Cape Town Cape Castle provides an airport shuttle, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Luggage storage, multilingual staff, and a front-desk safe
Room features
All 65 rooms offer comforts such as air conditioning and separate sitting areas, as well as perks like safes and WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Balconies, separate sitting areas, and kitchenettes

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 50 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (ZAR 50 per hour)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (ZAR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 190 to 190 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 190 to 190 per person
  • Fee for in-room wireless internet: ZAR 50.00 per hour (rates may vary)
  • Fee for in-room wired internet: ZAR 50.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: ZAR 50 per hour (rates may vary)
  • Airport shuttle fee: ZAR 350 per person (roundtrip)
  • Self parking fee: ZAR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cape Castle
Cape Castle Protea Hotel
Protea Cape Castle
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Protea Hotel Cape
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Frequently asked questions

Does Protea Hotel by Marriott Cape Town Cape Castle have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Protea Hotel by Marriott Cape Town Cape Castle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Cape Town Cape Castle?

Self parking is available for ZAR 40 per night.

What time is check-in at Protea Hotel by Marriott Cape Town Cape Castle?

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM.

What time is check-out at Protea Hotel by Marriott Cape Town Cape Castle?

Check-out is at 11 AM.

Does Protea Hotel by Marriott Cape Town Cape Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel by Marriott Cape Town Cape Castle located?

This family-friendly Cape Town hotel is located in the entertainment district, within a 15-minute walk of Table Mountain National Park and Cape Town Stadium. Long Street and Cape Town Cruise Terminal are also within 1 mi (2 km). Cape Town Station is 22 minutes by foot.

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Protea Hotel by Marriott Cape Town Cape Castle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 202 reviews
Rating 8 - Good. 89 out of 202 reviews
Rating 6 - Okay. 43 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10

Amazing
Stayed 4 nights in Mar 2020

8/10

Stayed 3 nights in Mar 2020

10/10

We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Stayed 1 night in Feb 2020

8/10

Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Stayed 8 nights in Dec 2019

10/10

Stayed 1 night in Jan 2020

10/10

Bra hotel med parkering i huset upp till reception/rum. Stort rum med Sovrum och vardagsrum, stort badrum men liten dusch. Frukost helt OK
Stayed 1 night in Jan 2020

8/10

Stayed 5 nights in Dec 2019

4/10

The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Stayed 5 nights in Dec 2019

10/10

Stayed 6 nights in Dec 2019

8/10

Stayed 2 nights in Nov 2019

8/10

View og tablemount is beautiful, However facility is too old. Especially bath
Stayed 3 nights in Nov 2019

8/10

Stayed 5 nights in Nov 2019

10/10

Stayed 4 nights in Oct 2019

6/10

Stayed 1 night in Oct 2019

6/10

I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Stayed 1 night in Oct 2019

8/10

This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Stayed 2 nights in Sep 2019

8/10

Stayed 2 nights in Oct 2019

10/10

Stayed 2 nights in May 2019

6/10

Stayed 3 nights in Apr 2019

6/10

Stayed 1 night in Feb 2019

8/10

Overall the property was pleasant, the staff were friendly and I would stay again.
Stayed 4 nights in Feb 2019

8/10

南アフリカ全体でそうなんだろうけど、シャワーの水圧が弱すぎ。あとは、まったく問題なし。強いて言えば、ウオーターフロント、ダウンタウン、どちらに行くにも、徒歩15分はかかる点。
Stayed 3 nights in Feb 2019

4/10

Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Stayed 4 nights in Jan 2019

10/10

Stayed 1 night in Jan 2019

10/10

Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Stayed 7 nights in Dec 2018