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Krystal Beach Hotel

3.5 star property
Travelers find a peaceful waterfront escape at this Gordon's Bay hotel, where poolside relaxation pairs perfectly with rejuvenating spa treatments

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Photo gallery for Krystal Beach Hotel

Marina - Krystal Beach Hotel (Cape Town)
Outdoor pool - Krystal Beach Hotel (Cape Town)
Interior entrance - Krystal Beach Hotel (Cape Town)
Reception - Krystal Beach Hotel (Cape Town)
Terrace/patio - Krystal Beach Hotel (Cape Town)
Krystal Beach Hotel sits right on Gordon's Bay's shoreline, offering guests a serene retreat complete with a marina and outdoor pool. Visitors can dine at three different on-site restaurants before unwinding with a facial or massage at the spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double

Minibar, in-room safe, desk, soundproofing

Standard Double

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room Seaview

Standard Twin Room Seaview | Water view

Standard Twin Room Seaview

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for King Suite Marina view

King Suite Marina view | Minibar, in-room safe, desk, soundproofing

King Suite Marina view

8.6 out of 10
Excellent
(4 reviews)
  • Marina view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room Seaview

Family Room Seaview | Minibar, in-room safe, desk, soundproofing

Family Room Seaview

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Seaview

Standard Double Room Seaview | View from room

Standard Double Room Seaview

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Duplex Room Seaview

Duplex Room Seaview | Minibar, in-room safe, desk, soundproofing

Duplex Room Seaview

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite Seaview

Executive Suite Seaview | Minibar, in-room safe, desk, soundproofing

Executive Suite Seaview

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room Seaview

Minibar, in-room safe, desk, soundproofing

Standard Twin Room Seaview

  • Sleeps 2
  • Free WiFi

View all photos for King Suite Marina view

Minibar, in-room safe, desk, soundproofing

King Suite Marina view

  • Sleeps 2
  • Free WiFi

View all photos for Self Catering Suite Marina view

Self Catering Suite Marina view | Minibar, in-room safe, desk, soundproofing

Self Catering Suite Marina view

  • Marina view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located on the beach, Krystal Beach Hotel is in Gordon's Bay, a neighborhood in Cape Town. Strand Golf Club and Flagstone Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Blue Rock Adventure Park and Cape Town Film Studios. Visit our Cape Town travel guide
Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150

What's nearby

  • Kogelberg Biosphere Reserve
    Kogelberg Biosphere Reserve
    3 min drive - 1.5 miles
  • Cape Town, Western Cape / South Africa - 10/25/2016: Aerial photo of Cape Town International Convention Centre with Table Mountain in the background
    Cape Town International Convention Centre
    55 min drive - 38.9 miles
  • beach near Harbour Island
    11 min walk - 0.6 miles
  • beach near Southfork
    3 min drive - 1.5 miles
  • Harmony Park
    4 min drive - 1.5 miles

Getting around

  • Strand Station
    9 min drive
  • Cape Town Intl. Airport (CPT)
    40 min drive

Restaurants

  • On The Go
    2 min drive
  • McDonald's
    4 min drive
  • Gordon's Bay Coffee Cafe
    4 min drive
  • The Thirsty Oyster
    4 min drive
  • Sunset Bay Spur Steak Ranch
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 225 for adults and ZAR 115 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Captain's Table
  • Krystal Restaurant
  • Ooh La La Bar

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Marina
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 225 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Krystal Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Krystal Beach Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Beach Hotel?

Check-in start time: 2 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Krystal Beach Hotel?

Check-out is at 11 AM.

Does Krystal Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 550 per vehicle applies.

Where is Krystal Beach Hotel located?

Located in Gordon's Bay, this beachfront hotel is on the boardwalk/promenade and within 3 mi (5 km) of Harmony Park, Bikini Beach, and Cape Floral Region Protected Areas. Kogelberg Biosphere Reserve and Lwandle Migrant Labour Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Beach Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 188 out of 303 reviews
Rating 8 - Good. 83 out of 303 reviews
Rating 6 - Okay. 22 out of 303 reviews
Rating 4 - Poor. 3 out of 303 reviews
Rating 2 - Terrible. 7 out of 303 reviews

Reviews

Verified

10/10 Excellent

Presiding Elder Kimberly

Liked: Cleanliness, staff & service
Krystal Beach was an absolutely perfect location for my vacation. Beautiful, impeccable service, delicious food, awesome location. I cannot wait to return with more family and friends!
Views from my balcony
Views from my balcony
Views from my balcony
Views from my balcony
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good sized room with good views. Reception staff excellent. Disappointed with breakfast, good selection but presentation and quality much poorer that expected for 4 star hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Beautiful! Clean! Great food! Excellent place to stay! Very good staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with clean room, friendly staff and good food!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were very good
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not really friendly. Room was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an excellent location. The room is clean with a great view. Amazing food Friendly staff Internet does not work. It almost does not exist. Even in the lobby I had to rely on my roaming service
Room view
Pool view
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jyoteen

Liked: Cleanliness, staff & service, amenities
The room was as advertised, however would have been better with a Queen sized bed instead of a Double bed. The view was wonderful and the room was spacious. The breakfast was not the best and the pastries were hard (i.e. Not soft and fresh). The menu for dinner was not well advertised nor could be easily found without having to go downstairs to the restaurant, which was inconvenient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, with huge shared balcony, great view, very comfortable bed. Easy parking.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location was safe and quiet. The hotel itself was modern witb a gym and pool, very clean and amenities. The staff were very curteous and friendly wirh prompt response. The breakfast is buffet with great and varied options. The spa..massage is something to definitely soak into The hotel is family friendly, we stayed for a week and enjoyed it. We would go back in a heart beat!! It offers an amazing experience at an affordable cost
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Gerhard

Liked: Amenities
Disliked: Staff & service
I’ve stayed with you a few times now over the years. Overall, it’s very nice hotel - clean, great location. But, your cleaning staff in the mornings are incredibly loud in the hallways. No regard for guests that are on vacation and maybe trying to get a few minutes extra sleep. When asked to be a bit quieter, they just glance over and continue talking at a VERY high volume. Very rude and disrespectful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We had wonderful stay at the Krystal Beach Hotel great location and very friendly staff.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Martin

The room was nice & clean. But the breafast wasn't that great like the cleaness.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

qaiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sites by the sea side
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Santria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful, rooms & facilities were amazing.
Stayed 16 nights in Dec 2023
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2 week stay was very enjoyable. Amazing breakfast buffet! All round excellent experience.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 night stay

Very nice rooms . Booked the suite and loved it.
Stayed 1 night in May 2024
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was lovely. small suite 2 Bedrooms Lovely spot and staff OK No chair in large double room All 3 wardrobe doors sqeaked badly. Reported 4 times over 2 night stay not fixed. Bedside light in both rooms not working. Fixed after 2 requests, then not bright enaough Electric plug socket fouled by top of desk unit in double bed room Toilet paper holder by washbasin instead of by toilet. No "do not disturb" sign despite many requests. Good Nespresso machine, but mug too tall to fit! Large balcony, but no table and chairs. Just one old plastic upright chair. Ceiling lights by TV with none over settee, so unable to read from there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Partha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Eight Night Stay at the Krystal Beach Hotel

We are a family of four who had an 8 night stay at the Krystal Beach Hotel which we consider to be a five star rating (for a four star hotel). Excellent location with fantastic views over Gordon's Bay. Many great aspects to the hotel to support the five star rating including: the family room was very spacious for the four of us, comfortable bedding for excellent nights sleep, daily cleaning/maid service, friendly staff, healthy and filling daily breakfast, good range of meals and drink at competitive prices prices served in the restaurant, access to a gym and many other positive aspects
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Lukman

Liked: Cleanliness, staff & service, property conditions & facilities
This looked like a luxury resort surrounded by water Staff were helpful and very nice Stayed for 6 days and enjoyed every bit of it
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

It was an amazing experience in front of the ocean. The hotel has everything you need. Pool gym restaurant
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Samuel

Liked: Property conditions & facilities
The location, the property and the view surrounding areay
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday South Africa

Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly. Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony. This is where i will be staying next time i visit.
Stayed 10 nights in Feb 2024