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Cape Town Marriott Hotel Crystal Towers

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Outdoor pool, sun loungers - Cape Town Marriott Hotel Crystal Towers (Cape Town)
Premium bedding, minibar, in-room safe, desk - Cape Town Marriott Hotel Crystal Towers (Cape Town)
4 restaurants, breakfast, lunch, dinner served; international cuisine - Cape Town Marriott Hotel Crystal Towers (Cape Town)
Exterior - Cape Town Marriott Hotel Crystal Towers (Cape Town)
2 bars/lounges, tapas bar - Cape Town Marriott Hotel Crystal Towers (Cape Town)
Luxury
5.0 star property
9.0

Wonderful

Luxury retreat near Table Mountain

A delicious breakfast buffet awaits with friendly staff who anticipate your every need. Just steps away, Canal Walk shopping mall offers extended hours until 9pm for retail therapy. After shopping, unwind at the hotel's excellent spa or enjoy affordable dining at one of four onsite restaurants.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (View)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Century City neighborhood, Cape Town Marriott Hotel Crystal Towers is connected to a shopping center. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Table Mountain and Camps Bay Beach. Canal Walk Shopping Centre and Milnerton Golf Club are two other places to visit that come recommended. Looking to get your feet wet? Kayaking, water skiing and parasailing adventures can be found near the property. Visit our Cape Town travel guide
Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441

What's nearby

  • Cape Town, Western Cape / South Africa - 10/25/2016: Aerial photo of Cape Town International Convention Centre with Table Mountain in the background
    Cape Town International Convention Centre
    11 min drive - 6.8 miles
  • Long Street
    Long Street
    12 min drive - 7.0 miles
  • Camps Bay Beach
    Camps Bay Beach
    26 min drive - 12.4 miles
  • Canal Walk Shopping Centre
    2 min walk - 0.1 miles
  • Intaka Island Bird Sanctuary
    18 min walk - 1.0 mile

Getting around

  • Goodwood Station
    7 min drive
  • Cape Town Station
    18 min drive
  • Cape Town Intl. Airport (CPT)
    17 min drive

Restaurants

  • Urban Umami
    4 min walk
  • tashas Cafe
    7 min walk
  • Caffè Magnifico
    9 min walk
  • Nando's
    13 min walk
  • Wimpy
    7 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury family-friendly hotel near Canal Walk Shopping Centre
Located close to Milnerton Golf Club, Cape Town Marriott Hotel Crystal Towers provides an airport shuttle, a poolside bar, and a free daily manager's reception. Treat yourself to a body scrub, a massage, or a facial at Life Day Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Access to a nearby health club, express check-out, and express check-in
  • Babysitting (surcharge), a billiards/pool table, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch HDTVs with premium channels and DVD players
  • Recycling, video-game consoles, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 295 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acara Pool Bar & Terrace
  • Halaal Certified Kitchen
  • Orah Bar & Lounge
  • The Greatroom and Deli
  • Towers Restuarant

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,208 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Cape Town Marriott Hotel Crystal Towers have a pool?

Yes, this property has an outdoor pool.

Is Cape Town Marriott Hotel Crystal Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for ZAR 50 per night.

What time is check-in at Cape Town Marriott Hotel Crystal Towers?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Cape Town Marriott Hotel Crystal Towers?

Check-out is at noon.

Does Cape Town Marriott Hotel Crystal Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 535 per vehicle applies.

Where is Cape Town Marriott Hotel Crystal Towers located?

This family-friendly Cape Town hotel is located in the entertainment district, within 3 mi (5 km) of Canal Walk Shopping Centre and Milnerton Golf Club.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cape Town Marriott Hotel Crystal Towers Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 223 out of 345 reviews
Rating 8 - Good. 90 out of 345 reviews
Rating 6 - Okay. 16 out of 345 reviews
Rating 4 - Poor. 9 out of 345 reviews
Rating 2 - Terrible. 7 out of 345 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient location. The hotel was clean and the staff was friendly and helpful.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and professional
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the 5 star hospitality at this hotel. The rooms were beautiful, food was great and staff was very nice.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Gregg Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Room was always clean and outfitted with clean towels and other amenities. Access to shopping mall is a big plus.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience hotel is very clean, organized and upscale ! Would definitely come again
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is nice
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice classy place. Very helpful staff. Walk across a bridge to a huge mall. Modern hotel with spacious rooms. Great breakfast.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Restaurants on site as well as room service. Century city not to be confused with city Centre (whoops my fault but just an Uber ride away).
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in capetown

This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Marriott was a 5 star hotel which meant our stay was very comfortable, staff were very helpful, polite and professional. Especially Ronin from concierge, Jen, David the duty manager, Grant from car valet, and Azola on front reception desk, thank you all for accommodating us and helping us in every way. Our holiday was very memorable and we would definitely return again.
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott has THE best breakfast buffet that I've ever had! The staff is really attentive and constantly checks up on you to make sure you've got everything you need. The service of this hotel is 5 star. The mall across the street from it also has everything you would need-even fresh pressed juices at one of the mall's healthy eating options. There's also a really great spa if you feel you need it. Overall I'd return to this hotel and choose to stay only here while visiting Capetown. Truly a great experience!
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Didn't enjoy the second class treatment

They operate as if they are trained to serve white people only. My group of friends would never get greeted by the conveyance front desk staff, but a white person coming in right behind us would be greeted instantly by multiple people. And David the evening manager needs a refresher in customer service. He was rude to my friends on several occasions. The breakfast area staff were all wonder and extremely pleasant. They were the highlight of staying at this hotel. The facilities were clean. There was no robe and no slippers which is uncommon for a 5 star hotel.
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Echo

Liked: Staff & service, property conditions & facilities
Great location , idyllic closer to the shopping centre and restaurants
Stayed 3 nights in May 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good just the same every day
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

CLARA

Liked: Cleanliness, staff & service, amenities
Staff was amazing !!the person in charge of the coffe at breakfast out of this world!! Kind , always smiling and making the best cappuccino!! Thank you for making our Anniversary memorable!!! Room was amazing!!! Only thing location of the TV not comfortable!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Verified

10/10 Excellent

GARNETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great breakfast!
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Never disappoints
Stayed 1 night in Jun 2025