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Satama Hotel

4.0 star property
Hotel with free parking, near Place d'Armes

Choose dates to view prices

Photo gallery for Satama Hotel

Terrace/patio
Interior
Aerial view
Reception
Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds
Satama Hotel, near Cap-Haitien Cathedral, offers a welcoming atmosphere with on-site breakfast and an outdoor pool. Guests can lounge in the sun, enjoy drinks at the bar, or visit Place d'Armes and Cormier Beach. Free in-room WiFi and attentive staff make guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Desk
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 King Bed, Terrace, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Rue 29 B Prolongée, Cap-Haitien

What's nearby

  • Cap-Haitien Cathedral - 13 min walk - 0.7 miles
  • Place d'Armes - 13 min walk - 0.7 miles
  • Cormier Beach - 11 min drive - 3.3 miles
  • Labadee Beach - 16 min drive - 4.8 miles
  • Sans Souci Palace - 27 min drive - 15.1 miles

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive

Restaurants

  • ‪Nouvo Restoran Vania Bon manje peyi - ‬7 min drive
  • ‪Columbus Cove - ‬20 min drive
  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Boukanye - ‬13 min walk
  • ‪Cap Deli - ‬14 min walk

About this property

Satama Hotel

Upscale hotel near Cap-Haitien Cathedral
Located close to Place d'Armes and Cormier Beach, Satama Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free extra beds, and daily housekeeping

Similar properties

Property grounds

Cormier Plage Resort

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 343 reviews
Cormier Plage Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Does Satama Hotel have a pool?

Yes, this property has an outdoor pool.

Is Satama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Satama Hotel?

Self parking is free at this property.

What time is check-in at Satama Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Satama Hotel?

Check-out is at 11 AM.

Does Satama Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of HTG 1200 per person applies.

Where is Satama Hotel located?

Situated by the sea, this hotel is within 1 mi (2 km) of Place d'Armes and Cap-Haitien Cathedral. Cormier Beach and Labadee Beach are also within 6 mi (10 km).

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Reviews

Satama Hotel Reviews

8.4

Very Good

9.2

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 228 out of 398 reviews
Rating 8 - Good. 90 out of 398 reviews
Rating 6 - Okay. 36 out of 398 reviews
Rating 4 - Poor. 18 out of 398 reviews
Rating 2 - Terrible. 26 out of 398 reviews

Reviews

10/10 Excellent

Geraldine

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and awesome services 👌
Stayed 2 nights in Apr 2023

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

KIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Excellent staff!
Stayed 2 nights in May 2023

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and facilities.. staff are well trained!
Stayed 3 nights in Jul 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
Stayed 5 nights in Jun 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly professional service of the staff.
Stayed 6 nights in Oct 2023

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ayiti cherie

Loved our visit staff great and accommodating. Breakfast was fresh and hot daily. Will definitely be returning.
Stayed 4 nights in May 2023

10/10 Excellent

Ronel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service,high quality
Stayed 2 nights in Sep 2023

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was magical. I loved it.
Stayed 4 nights in Aug 2023

10/10 Excellent

Rolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was adequate. I preferred to eat out everyday. The facilities were clean and inviting. I regret not enjoying the pool.
Stayed 4 nights in Sep 2022

10/10 Excellent

Manielie

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was the road to get there so scary
Stayed 6 nights in Jul 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean, but the road to go up to the Hotel is dangerous because of the mountain is too high
Stayed 6 nights in Apr 2023

10/10 Excellent

Matchomil

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good I like
Stayed 1 night in Jul 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property but clean cleanliness could improve such as clean curtains, bathroom and even amenities like pool umbrellas weren’t available. Overall, it’s a beautiful place with a great view of the city as well as the ocean. It felt safe to be there. Enjoyed the pool with bar/restaurant access on the first floor.
Stayed 3 nights in Aug 2022

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great get a way

Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Stayed 6 nights in Oct 2023

10/10 Excellent

Merlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice and pleasant but the responsible or co manager, owner not nice at all . They walking around not even saying good morning or hello how's everything going. And also in the dining lounge there is 3 fans in there they need to throw them away . Very rousting.
Stayed 5 nights in Jun 2023

8/10 Good

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.

2/10 Terrible

Mazard

Disliked: Staff & service, property conditions & facilities
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
Stayed 3 nights in Jan 2023

10/10 Excellent

Haisha Ann-Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service

No hot water, no a/c!

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

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