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Hotel Imperial

Property class: 3

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Photo gallery for Hotel Imperial

Outdoor pool - Hotel Imperial (Cap-Haitien)
Exterior - Hotel Imperial (Cap-Haitien)
Gym - Hotel Imperial (Cap-Haitien)
Restaurant - Hotel Imperial (Cap-Haitien)
Free WiFi, bed sheets - Hotel Imperial (Cap-Haitien)
Located in the city center, Hotel Imperial offers a retreat atmosphere. Guests enjoy a full breakfast, cocktails at the bar, tennis courts, gym, and an outdoor pool for relaxation. In-room WiFi keeps everyone connected throughout their stay.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Cap-Haitien is home to Hotel Imperial. Sans Souci Palace and Citadelle Laferriere are local landmarks, and the area's natural beauty can be seen at Cormier Beach and Labadee Beach. Visit our Cap-Haitien travel guide
Map
Route Nationale 1, Cap-Haitien, HT110

What's nearby

  • Aerial View of Cap-Haitien, Haiti Cityscape at Sunrise
    Cap-Haitien Cathedral
    3 min drive - 1.5 miles
  • Estatua de la libertad TRUJILLO
    Place d'Armes
    3 min drive - 1.5 miles
  • Labadee Beach
    Labadee Beach
    27 min drive - 8.0 miles
  • Cormier Beach
    20 min drive - 6.1 miles
  • Sans Souci Palace
    25 min drive - 14.5 miles

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.)
    11 min drive

Restaurants

  • Nouvo Restoran Vania Bon manje peyi
    4 min drive
  • La Kay Restaurant
    3 min drive
  • Metro Residences Bar
    3 min drive
  • Boukanye
    3 min drive
  • Gwòg
    4 min drive

About this property

Hotel Imperial

Property highlights
You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Hotel Imperial. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Tennis courts, a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe, luggage storage, and 1 meeting room
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Imperial include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Tennis

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien

Frequently asked questions

Does Hotel Imperial have a pool?

Yes, this property has an outdoor pool.

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Situated in Cap-Haitien, this hotel is 1.4 mi (2.3 km) from Cap-Haitien Cathedral and 1.4 mi (2.3 km) from Place d'Armes. Cormier Beach and Labadee Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Imperial Reviews

6.4

6.8

Cleanliness

6.2

Location

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 74 reviews
Rating 8 - Good. 21 out of 74 reviews
Rating 6 - Okay. 18 out of 74 reviews
Rating 4 - Poor. 11 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

Reviews

Verified

10/10 Excellent

Luckny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were great very friendly
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

PAULCIA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, respectful and knowledgeable
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Woodline

Disliked: Cleanliness, amenities, property conditions & facilities
The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present. The property needs to be taken cared of better. It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
Verified

2/10 Terrible

Brusly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Meline

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay..
Stayed 1 night in May 2022
Verified

2/10 Terrible

Weslene

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place ever...!
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Merold

Disliked: Amenities, property conditions & facilities
The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

JEAN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

claudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice i will be back again
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Wildy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the food I like those servers this hotel needs TLC don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Stayed 7 nights in May 2021
Verified

4/10 Poor

Randy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No WIFI. Toilet old and rusty. No shower water pressure.
Stayed 5 nights in Aug 2020
Verified

4/10 Poor

Kamil Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

My room was not clean. Only warm water. Very weak wifi. A/C was working Limited time. Location was too far from everything.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Saint

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Breakfast wasn’t what I expected it was no coffee I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Gassenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderfull the front desk agent was very friendly everyone was so professional the food was awsome i cant wsit to go back again to those friendly faces.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
No hot water! Tv barely work! Couldn’t find WiFi in my room! The place need a lot of work including a major paint job!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
En général c’était très bien le personnel et tout.... mais il faudrait qu’il porte une attention à la plomberie.... mercis
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel ,le service et le lieux la nourriture
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Jayson

Liked: Staff & service

Bang for the buck

We booked originally 2 Single bed but they gave us 2 Queen beds and Extra single beds. The aircon on room also is very nice.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The staff was so friendly, especially the server. The room was nice, but the tv wasnt working.
Stayed 4 nights in May 2018
Verified

8/10 Good

Geralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Verified

4/10 Poor

Jay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs renovation

I went to Haiti for a funeral. I spent a couple of nights at this hotel, it wasn’t what I expected. They did not have towels and toiletries for hotel guests. The room is a decent size but needs renovation. Although the housekeeping staff were very polite and friendly. The hotel is located in a busy area on route 1.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort

Reasonable hotel in a struggling city

Hotel a bit tired (understandable in Haiti) however found it peaceful, secure and in an interesting area. Interesting to go out for a beer with the locals in the evening, decent food in the restaurant.
Stayed 2 nights in Jan 2018