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Jeanne Hotel

2.5 star property
Lakefront hotel with a 24-hour front desk and a bar

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Point of interest
View from property
Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • River view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • River view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
99 Kim Dong, Hop Giang, Cao Bang, 270000

What's nearby

  • Cao Bang Stadium - 12 min walk - 0.6 miles
  • Jiuzhou Old Street - 59 min drive - 48.1 miles
  • Pac Bo Cave - 62 min drive - 38.1 miles

Restaurants

  • ‪Phở Vịt Phở Chua Quyên - ‬9 min walk
  • ‪Lành Mạnh - ‬2 min walk
  • ‪Café Phố - ‬8 min walk
  • ‪Pedro's Pizza - ‬10 min walk
  • ‪Tộc Cà Phê - ‬1 min walk

About this property

Jeanne Hotel

Hotel near Cao Bang Stadium
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Jeanne Hotel. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and luggage storage
Room features
All guestrooms at Jeanne Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 2 per vehicle (one-way)
  • Airport shuttle fee per child: VND 2 (up to 6 years old)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 4800889106

Property is also known as

Jeanne Hotel Cao Bang
Jeanne Cao Bang
Jeanne Hotel Hotel
Jeanne Hotel Cao Bang
Jeanne Hotel Hotel Cao Bang

Frequently asked questions

Is Jeanne Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jeanne Hotel?

Self parking is free at this property.

What time is check-in at Jeanne Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Jeanne Hotel?

Check-out is at 11 AM.

Does Jeanne Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2 per vehicle applies.

Where is Jeanne Hotel located?

Situated on a lake, this hotel is 0.7 mi (1.1 km) from Cao Bang Stadium and 32.3 mi (51.9 km) from Pac Bo Cave.

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Jeanne Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Cheap. Good value. Everything you need.
Stayed 1 night in Feb 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy the city hub, starting or ending point from moto loop. Clean, comfortable, hot water shower! It’s a win!
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were clean and top quality - best I've found in Vietnam. The host made my trip especially welcoming because he was very friendly and helpful. He even helped me schedule transportation back to Hanoi for a much better price than other options. I highly recommend this hotel to anyone in Cao Bang and will stay here again of I ever return.
Stayed 1 night in Nov 2024

8/10 Good

Kumi

Liked: Cleanliness, staff & service, property conditions & facilities
バンジョックの滝へ行くためにカオバンに2泊しました。 ここのホテルの目の前がバスの停留所（標識はありませんが）になっているようで、 滝へ行くにも、ハノイへ帰るためのバスターミナルへも困ることはありませんでした。 スタッフが丁寧に教えてくれて、バスに乗る時も行き先を通訳して伝えてくれて本当に助かりました。 ホテル内も清潔で気持ちよく過ごすことができました。 使わないかもしれないけど冷蔵庫があれば星５でした。
Stayed 2 nights in Mar 2025

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes, sauberes, ruhiges Hotel direkt an der Flusspromenade mit vielen Cafés und Restaurants in unmittelbarer Umgebung. Ganz liebes Personal. Der Eigentümer spricht englisch, das restliche Personal tut sich etwas schwerer ist aber nicht weniger freundlich und hilfsbereit.
Stayed 1 night in Dec 2023

4/10 Poor

kiok

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Lee, WI, USA

Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Benjie, Hanoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station. Also the hotel is in front of the walking street festival which happens on the weekend. Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Hotel midden in het centrum van Cao Bang, geen ontbijt faciliteiten, wat toch een minpunt is. Het ligt ook erg ver van Ban Gioc waterfalls, dus beter een homestay nemen dichterbij als dat de reden van je bezoek is. Het is ook heel slecht qua geluidsoverlast, ik dacht echt dat er iemand in mijn badkamer aan het douchen was. Maar als dat niet stoort, dan is het voor de rest een goed en net hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, amazing staff

Great hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Very nice hotel! Everything is in good condition and clean. The staff couldn't speak english very well, but they were very kind and tried to help us in the best way they could
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant, hôtel très confortable et très bien placé.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
Stayed 2 nights in Mar 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff was very friendly the hotel was clean and the bed was comfortable
Stayed 2 nights in Jan 2019

10/10 Excellent

JEN KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
까오방 터미널에서 가까운 위치에 있어요 건물이깨끗하고 청결합니다 사장님이 매우 친절하세요 다음에 까오방에 여행을 한다면 다시 방문 하고 싶어요
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room, great staff, close to the bus station
Stayed 1 night in Dec 2018

8/10 Good

KimFoong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Welcoming and friendly staff. Spacious and clean rooms. Great loaction near shops and cafes.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で気持ちがよいホテル

とても清潔で気持ちがよいホテル。テレビ、エアコン、ドライヤー、電話機、洗面台など日本ブランドでした。フロントは簡単な英語OK。観光などあまり詳しくはないかもですが聞けば教えてもらえます。バスターミナルから徒歩5分ぐらい。バンゾック滝に行くミニバスは宿の前を通るそうです。
Stayed 2 nights in Jul 2018