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Pilgrims Hotel

Property class: 3

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Photo gallery for Pilgrims Hotel

A bar area with wooden beams, a variety of liquor bottles, a cash register, and a vase with flowers. - Pilgrims Hotel (Canterbury)
A street with a white building featuring hanging flower baskets and outdoor seating. - Pilgrims Hotel (Canterbury)
A hotel room with a bed, a desk with a telephone, a television, and a bathroom visible through an open door. - Pilgrims Hotel (Canterbury)
A hallway with a framed drawing, a window with blinds, and a brown armchair with a striped pillow. - Pilgrims Hotel (Canterbury)
A building with a sign reading "Pilgrim Hotel" and a hanging flower basket. - Pilgrims Hotel (Canterbury)
Close to Canterbury Cathedral, Pilgrims Hotel provides free continental breakfast, a coffee shop/cafe, and a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Ensuite

A bedroom with a bed, a bedside table, a mirror, and a wardrobe.

Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Ensuite ((Small))

A bedroom with a sloped ceiling, a bed with white bedding, two red lamps, and a window with curtains.

Comfort Double Room, Ensuite ((Small))

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite (Four Poster )

A four-poster bed with a canopy, a bedside table, a chair, and two framed pictures on the wall.

Superior Double Room, Ensuite (Four Poster )

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Ensuite

A hotel room with two beds, each with white bedding and red accents, a wooden headboard, bedside lamps, a framed picture on the wall, and a window with curtains.

Double or Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, Ensuite

A hotel room with a bed, a bedside table with a lamp, a telephone, a mirror, and a small trash bin.

Single Room, Ensuite

7.8 out of 10
Good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, Ensuite

A bedroom with a high ceiling, a bed with white bedding, two bedside tables with lamps, and a wooden ceiling structure.

Superior Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Single Room, Ensuite (Bath Only)

A hotel room with a bed, a desk with a mirror, a television, and a trash can.

Standard Single Room, Ensuite (Bath Only)

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Ensuite

A neatly made bed with pillows, a bedside table with a lamp, and a dresser with a mirror.

Deluxe Double Room, Ensuite

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

A hotel room with two beds, a desk, a mirror, and a window with curtains.

Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the neighborhood

Located in Canterbury, Pilgrims Hotel is connected to a rail/subway station. Canterbury Cathedral and Westgate Gardens and Towers are local landmarks, and the area's natural beauty can be seen at Hambrook Marshes and Kent Downs. Looking to enjoy an event or a game while in town? See what's happening at St. Lawrence Ground or BMX Track Herne Bay. Visit our Canterbury travel guide
Map
18 The Friars, Canterbury, England, CT1 2AS

What's nearby

  • A modern building with red lighting and a sign that reads "The Green Room".
    Marlowe Theatre
    1 min walk - 0.1 miles
  • A canal with a castle and colorful flower beds.
    Westgate Gardens
    3 min walk - 0.2 miles
  • A historic cathedral with intricate Gothic architecture, including pointed arches and detailed stone carvings.
    Canterbury Cathedral
    4 min walk - 0.3 miles
  • A narrow canal with boats docked along the sides, a building with a sign for Weavers River Tours, and a clock tower in the background.
    University of Kent
    18 min walk - 1.0 mile
  • Canterbury Christ Church University
    9 min walk - 0.5 miles

Getting around

  • Canterbury West Station
    7 min walk
  • Gatwick Airport (LGW)
    84 min drive

Restaurants

  • Caffè Nero
    3 min walk
  • The Old Weavers House
    1 min walk
  • The Foundry
    3 min walk
  • Creams Cafe Canterbury
    3 min walk
  • Cherry Tree
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Is Pilgrims Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pilgrims Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Pilgrims Hotel?

Check-out is at 11:00 AM.

Where is Pilgrims Hotel located?

Located in the heart of Canterbury, this hotel is within a 5-minute walk of Marlowe Theatre and Canterbury Cathedral. Sidney Cooper Gallery and St. Peter's Anglican Church are just steps away. Canterbury West Station is 7 minutes by foot and Canterbury East Station is 11 minutes.

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Reviews

Pilgrims Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 338 reviews
Rating 8 - Good. 135 out of 338 reviews
Rating 6 - Okay. 37 out of 338 reviews
Rating 4 - Poor. 14 out of 338 reviews
Rating 2 - Terrible. 1 out of 338 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quite helpful and the location convenient.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staffs, clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, good continental breakfast in lovely surroundings.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The breakfast was rich. The position for perfect for visiting Canterbury
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Adequate room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting about Canterbury.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and friendly staff. Perfect location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly, welcoming staff, room had everything you would expect, clean and homely. Great location, central to cathedral and town centre.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very kind staff. Excellent value.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely 👍 Nice continental breakfast 😋
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Pleasant staff and nice clean room and comfortable beds
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location friendly staff.

Lovely Hotel. Great location, very central. Sadly bed and pillows a bit hard for me.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Perfect location - walkable to every major attraction in Canterbury. It is an older building but it gives it charm! :) the continental breakfast was good. Overall, great stay and would 100% recommend this hotel to anyone.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Nice area of Bristol and enjoyed my room view onto the park.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. The staff were so helpful and breakfast was wonderful.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A warm welcome and very pleasant and helpful receptionist. Excellent selection for breakfast.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the Marlowe theatre and the centre of Canterbury. Lovely bar
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness
Friendly helpful staff, GREAT home baked pastries for breakfast and very convenient. Nice to stay in a hotel with a history. The sloping floors in the bedroom is a bit disconcerting
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Canterbury hotel

Central location on high st. Staff were super friendly. Breakfast was satisfying.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the no-cars zone, plan ahead carefully if you drive. The building is very old, as is to be expected for the area, but well maintained. Easy walking to all attractions and lots of dining options.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel

Great centrally located hotel. Friendly staff. Comfortable bed. Good continental breakfast. Steep narrow stairs (expected in old buildings). I would definitely recommend.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I booked a single room that was enough forward me. The carpeted areas on corridors and at least in my room need attention- there were visible stairs in various places. The bed was very comfortable, but the base was quite stained. Lovely big towel and a bath- but nowhere to hang the towel to dry as no healing/ towel rails. Warm room with tea and coffee provided with biscuits. Nice staff too. Breakfast was nice although coffee wasn't that great...
Stayed 2 nights in Feb 2026