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Holiday Inn Express Canterbury by IHG

3.0 star property
Travelers start their day with a hearty breakfast at this peaceful retreat where comfort meets convenience in a tranquil garden setting

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior - Holiday Inn Express Canterbury by IHG (Canterbury)
Meeting facility - Holiday Inn Express Canterbury by IHG (Canterbury)
Exterior - Holiday Inn Express Canterbury by IHG (Canterbury)
In-room safe, desk, free WiFi, bed sheets - Holiday Inn Express Canterbury by IHG (Canterbury)
Exterior - Holiday Inn Express Canterbury by IHG (Canterbury)
Holiday Inn Express Canterbury offers a quiet escape with a breakfast buffet and garden. Guests can dine at the on-site restaurant or unwind at the bar while using the free in-room WiFi. The helpful staff provides express check-in and luggage storage for a seamless stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Upper Floor, Free Hot Breakfast)

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed (Upper Floor, Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ground Floor (Free Hot Breakfast)

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Ground Floor (Free Hot Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Canterbury is home to Holiday Inn Express Canterbury by IHG. Rupert Bear Museum and Sidney Cooper Gallery are cultural highlights, and some of the area's activities can be experienced at Canterbury Golf Club and Shepherd Neame Brewery. Looking to enjoy an event or a game while in town? See what's happening at St. Lawrence Ground or BMX Track Herne Bay. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Canterbury travel guide
Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX

What's nearby

  • Westgate Gardens
    Westgate Gardens
    5 min drive - 3.3 miles
  • Westgate Gardens and Towers
    Westgate Gardens and Towers
    6 min drive - 3.5 miles
  • Boats moored at a canal, Canterbury, Kent, England
    University of Kent
    6 min drive - 3.5 miles
  • Marlowe Theatre
    Marlowe Theatre
    7 min drive - 4.1 miles
  • Canterbury Cathedral
    Canterbury Cathedral
    7 min drive - 3.9 miles

Getting around

  • Canterbury Chartham Station
    6 min drive
  • Gatwick Airport (LGW)
    84 min drive

Restaurants

  • Caffè Nero
    6 min drive
  • Artichoke
    6 min drive
  • Pausa Caffe
    7 min drive
  • The Unicorn Inn
    5 min drive
  • Floc Brewing Project
    6 min drive

About this property

Holiday Inn Express Canterbury by IHG

Hotel near Canterbury Cathedral
You can look forward to a free breakfast buffet, a terrace, and a garden at Holiday Inn Express Canterbury by IHG. The on-site restaurant, Great Room, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
  • A front-desk safe, luggage storage, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Frequently asked questions

Is Holiday Inn Express Canterbury by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 3 per night.

What time is check-in at Holiday Inn Express Canterbury by IHG?

Check-in begins at 3 PM.

What time is check-out at Holiday Inn Express Canterbury by IHG?

Check-out is at noon.

Where is Holiday Inn Express Canterbury by IHG located?

Situated in Canterbury, this hotel is within 3 mi (5 km) of University of Kent, St. Dunstan's Church, and Westgate Gardens. Westgate Gardens and Towers and Rupert Bear Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Canterbury by IHG Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 387 out of 1002 reviews
Rating 8 - Good. 368 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

Reviews

Verified

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay when traveling. Great restaurant and breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was realy good with a very good asortment avaiable Staff were brilliant very helpful Would stay again thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Denise

Staff were so polite, food was very good and tasty.Room was the best we have been in bed was very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Murnila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good customer service and very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff, as always, excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kirsty

Liked: Staff & service, amenities
Welcoming staff, friendly, room clean. Great value for money.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
We had a pleasant stay at this hotel. Very good value for money and an excellent place to stay if you’re catching the ferry from Dover. The breakfast was amazing and included in the price. Staff were very friendly and helpful. I will definitely be staying here again in the future.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ameet

Liked: Cleanliness, amenities, property conditions & facilities
Staff are an asset to the organisation. Really friendly. Clean rooms. Great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

OLAPOSI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were caring, pay good attention to your needs, approachable and professional.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Man Yee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, room is tidy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mpolokeng

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel qss very friendly, helpful beyond the call of duty and made us feel safe and taken care of as first-time visitors to Canterbury.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean and comy bed. definitely would stay again Friendly helpful staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The room was very clean. I have mobility issues and they gave me a room with one level and a shower seat. Which was great for me. The staff are always willing to help and are very courteous in all they do and will accommodate if possible anything you require. Thank you for a lovely stay and we will stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

julie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great..the room was very clean..we also had a evening meal which was excellent. Only reason didn't give 5* is because the room was really cold when we arrived and no heat in bathroom. Not sure why we had to pay £3 parking..as there's nothing else around!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good food, and great staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean comfy room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice breakfast. Parking good. Clean rooms.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Monica

Liked: Staff & service, property conditions & facilities
Quiet and safe neighbourhood with friendly and professional staff. However, the hotel would fo well to broaden it's dinner menu.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless friendly check in Top notch customer service Health varied breakfast options And the complimentary items incase you forget a toothbrush,shaving cream, sanitary products etc..💯
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for an overnight stay. It's near the motorway but not too noisy. Staff super helpful and friendly. Indian buffet for dinner on a Friday which we did not try but looks delicious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place inside with super friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stella

It was amazing. The staff are very friendly and is a welcome environment.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
overnight stay before boarding Le Shuttle - ideal base for a quick visit to Canterbury - looking a little tired but ideal for our needs
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access, friendly staff, great breakfast.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean was nice to be able to sit outside and the staff were lovely very helpful I would recommend this hotel and will stay here again
Stayed 3 nights in Apr 2025