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Holiday Inn Express Canterbury by IHG

3.0 star property
Hotel in Canterbury with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Exterior
Property amenity
In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Portable fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX

What's nearby

  • Westgate Gardens - 4 min drive - 3.3 miles
  • University of Kent - 4 min drive - 3.1 miles
  • Marlowe Theatre - 5 min drive - 3.7 miles
  • Canterbury Christ Church University - 6 min drive - 4.3 miles
  • Canterbury Cathedral - 6 min drive - 3.9 miles

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury by IHG

Hotel near Canterbury Cathedral
You can look forward to a free breakfast buffet, a terrace, and a garden at Holiday Inn Express Canterbury by IHG. The on-site restaurant, Great Room, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a vending machine, and a banquet hall
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Frequently asked questions

Is Holiday Inn Express Canterbury by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Canterbury by IHG?

Self parking is available for GBP 3 per night.

What time is check-in at Holiday Inn Express Canterbury by IHG?

Check-in begins at 3 PM.

What time is check-out at Holiday Inn Express Canterbury by IHG?

Check-out is at noon.

Where is Holiday Inn Express Canterbury by IHG located?

Situated in Canterbury, this hotel is within 3 mi (5 km) of University of Kent, St. Dunstan's Church, and Westgate Gardens. Church of St Cosmus & St Damian is 3 mi (4.9 km) away.

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Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 389 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean was nice to be able to sit outside and the staff were lovely very helpful I would recommend this hotel and will stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place inside with super friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access, friendly staff, great breakfast.
Stayed 6 nights in Nov 2024

8/10 Good

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sized rooms

Good stay for overnight required for work, if I could wish for a highway/motorway hotel to be like then this would be perfect for that little quick stop over to rest and continue your journey.
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Liked: Cleanliness, staff & service
Disliked: Amenities
This place was a surprise, drive in not expecting much. Staff friendly and helpful Food even though options are restricted was spot on. Great sleep and good breakfast the staff here really make the place, eventhough it is in the middle of nowhere.
Stayed 1 night in Feb 2025

8/10 Good

Hoi Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff were very friendly and attentive. Really nice breakfast, nice touch to supply takeaway cups and bags in case you want to eat on the go!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staffs at reception and restaurant are friendly. Room itself is okay, but wall too thin, easy to hear the sound from other roo.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was perfect for our quick stop off. The staff were so friendly and nice. Rooms good and clean. Good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as expected. Staff were next level - very friendly and attentive.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great welcome and very professional staff. 100% recommend this hotel. We always use this hotel when travelling to or from Dover. Staff can not do enough for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover on trip from France.

The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to this hotel is that there is no lift
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 minutes to Canterbury, very quiet, great staff - they couldn't do enough for us, greeted us like friends every morning. Would definitely book this place again if in the area - fabulous stay for 4 nights after a 30 hour flight from Australia.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn express and more!

Very welcoming staff with great hospitality - an absolute asset to the IHG brand!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for onward journey abd staff very friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Canterbury

One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Modan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

We had an excellent stay, the staff at the front desk and bar were very friendly, attentive and courteous, breakfast was very nice, plenty of choice , and evening meal which we ate on two consecutive nights were lovely, even the chef came out to check how the food was and prepared the food to our liking; we would highly recommend this hotel if you are visiting Canterbury which is 5 mins drive away.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT WILL BOOK AGAIN!

Amazing Hotel friendly welcoming
Stayed 1 night in May 2024