Mystic Springs Chalets & Hot Pools, near Banff National Park, offers a peaceful getaway. Enjoy the spa tub, outdoor pool, and free in-room WiFi. The property features a garden and barbecue facilities, creating a welcoming atmosphere loved by previous visitors.
Located in Canmore, Mystic Springs Chalets & Hot Pools is in the mountains and in a regional park. Banff Gondola and Fairmont Banff Springs Bowling Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Upper Hot Springs. Canmore Recreation Centre and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Canmore travel guide
140 Kananaskis Way, Canmore, AB, T1W2X2
What's nearby
Canmore Nordic Centre Provincial Park
15 min walk - 0.9 miles
Canmore Caverns
2 min drive - 1.7 miles
Yamnuska Mountain Adventures
8 min walk - 0.5 miles
Canmore Mountain Market
9 min walk - 0.5 miles
Elevation Place
9 min walk - 0.5 miles
Getting around
Banff Station
22 min drive
Calgary International Airport (YYC)
76 min drive
Restaurants
Bridgette Bar Canmore
7 min walk
A&W Restaurant
7 min walk
Rose & Crown
13 min walk
Tim Hortons
15 min walk
Grizzly Paw Brewing Co
16 min walk
About this property
Mystic Springs Chalets & Hot Pools
Hotel near Banff National Park
Take advantage of a garden, an arcade/game room, and dry cleaning/laundry services at Mystic Springs Chalets & Hot Pools. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool
Free self parking
Express check-out, express check-in, and smoke-free premises
Wedding services and barbecue grills
Room features
All guestrooms at Mystic Springs Chalets & Hot Pools feature comforts such as fireplaces and air conditioning, in addition to perks like separate dining areas and bathrobes.
More amenities include:
Hypo-allergenic bedding and free cribs/infant beds
2 bathrooms with designer toiletries and hair dryers
Flat-screen TVs with digital channels and DVD players
Wardrobes/closets, patios, and separate dining areas
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 floors
7 buildings
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Hypo-allergenic bedding
Bathroom
2 private bathrooms
Bathrobes
Designer toiletries
Hair dryer
Towels provided
Entertainment
DVD player
Flat-screen TV with digital channels
iPod dock
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Separate dining area
Stovetop
More
Access via exterior corridors
Air conditioning (climate-controlled)
Fireplace
Free local calls
Heating
Iron/ironing board
Living room
Phone
Safe
Policies
Check-in
Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive a key code and detailed arrival instructions after booking.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided on the fourth night for stays of 3 or more nights. Additional housekeeping may be available on request.
We should mention
This property does not have elevators
Property is also known as
Mystic Chalets
Mystic Springs
Mystic Springs Chalets
Mystic Springs Chalets Hot Pools
Mystic Springs Chalets Hot Pools Canmore
Mystic Springs Chalets Hot Pools Condo
Mystic Springs Chalets Hot Pools Condo Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets Hot Pools
Mystic Springs Chalets & Hot Pools Hotel
Mystic Springs Chalets & Hot Pools Canmore
Mystic Springs Chalets & Hot Pools Hotel Canmore
Frequently asked questions
Does Mystic Springs Chalets & Hot Pools have a pool?
Yes, this property has an outdoor pool.
Is Mystic Springs Chalets & Hot Pools pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Mystic Springs Chalets & Hot Pools?
Check-in start time: 5 PM; Check-in end time: midnight.
What time is check-out at Mystic Springs Chalets & Hot Pools?
Check-out is at 11 AM.
Where is Mystic Springs Chalets & Hot Pools located?
Situated in a regional park, this hotel is within a 15-minute walk of Elevation Place, Yamnuska Mountain Adventures, and Canmore Mountain Market. Big Head Sculpture and Canmore Nordic Centre Provincial Park are also within 1 mi (2 km).
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Reviews
Mystic Springs Chalets & Hot Pools Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 163 out of 404 reviews
10 - Excellent
163
Rating 8 - Good. 154 out of 404 reviews
8 - Good
154
Rating 6 - Okay. 48 out of 404 reviews
6 - Okay
48
Rating 4 - Poor. 30 out of 404 reviews
4 - Poor
30
Rating 2 - Terrible. 9 out of 404 reviews
2 - Terrible
9
Reviews
10/10 Excellent
John
Apr 25, 2022
Liked: Cleanliness, room comfort, communication
Couples trip
Our stay was great, we were there one night the room was almost like a small house, it felt very spacious and almost like home, the hot tube and pool was just great to be able to use. My wife and i would definitely recommend for a nice little get away.
John
Stayed 1 night in Apr 2022
6/10 Okay
Zoe
Mar 26, 2022
Disliked: Property conditions & facilities
The reason why we chose this property was due to the outdoor heated pool and large suite. Unfortunately the suite was very outdated, bed mattresses were quite old and soft and extremely uncomfortable, as were pillows. Bathrobes were as well stated to be available although our suite did not have any. The one bedroom was extremely close to be highway and impossible to sleep in as the wind from cars passing by would make the walls and windows shake. The garbage area was extremely congested and dirty and there were animals there looking for food when we went up empty our garbage. Bins were overflowing and garbage was piled all over the cement. The pool was by far the main attraction and only positive aspect
There is no on-site staff and sometimes it was a challenge to get through to their Central office. But they did their best to be accommodating and the suite was very nice! No consumables in the kitchen other than salt and pepper, make sure you bring plastic wrap/tin foil/oil/etc if you need that kind of thing. Overall a very good experience, would recommend
Sarah
Stayed 3 nights in Mar 2022
8/10 Good
Katy
Mar 20, 2022
Liked: Cleanliness, property conditions & facilities, communication
Shame the hot tub and pool were out of service because that is why we chose this property. Otherwise a good stay and convenient for town etc
Extremely loud neighbors. There is a common area that is shared with many other units and there were several parties going on throughout the night. Most these units, I’m guessing, are rentals so there aren’t any actual residents here. And there isn’t any staff to moderate. Had to ask the teenagers at midnight to please go inside instead of yelling outside of our windows and keeping everyone awake. There were probably 30 of them in the pool and all throughout the common area. Very frustrating. The unit and area is quite nice but it lacks some on-site administration to keep the rowdies and people with no respect in check late at night.
Chad
Stayed 1 night in Feb 2022
10/10 Excellent
Rheyna
Dec 27, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
My family and I celebrated Christmas here at Mystic. We stayed for 2 nights and we really enjoyed it! The place was amazing, close to the downtown, very accessible, and very relaxing. We will definitely come back soon :)
Rheyna
Stayed 2 nights in Dec 2021
8/10 Good
Joy
Nov 12, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed mystic springs, just had trouble with the bedroom tv connections.
Beautiful place.
Joy
Stayed 1 night in Nov 2021
8/10 Good
Johann
Oct 15, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was easy.
The unit could have been cleaned better.
Johann
Stayed 3 nights in Oct 2021
10/10 Excellent
Sandra
Oct 4, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the heated outdoor pool in October!
Sandra
Stayed 1 night in Oct 2021
10/10 Excellent
Hilda
Oct 2, 2021
Liked: Cleanliness, room comfort, communication
Great stay for hiking trip
This is our third stay at Mystic Springs. We like the units, location, pool and hot tub. It is perfect for my friend and I for our hiking trips.
Hilda
Stayed 3 nights in Sep 2021
8/10 Good
Amalija
Aug 31, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Shortcomings - loud noise from air con when sitting outside, long key in code to get into suite, no bathroom on main floor
Loved - pool and hot tub, condo set up, very comfortable
Amalija
Stayed 2 nights in Aug 2021
10/10 Excellent
Verified traveler
Aug 21, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was not in great condition and the mattresses on the double beds need to be replaced. The pool and barbecue area looked nice.
Verified traveler
Stayed 1 night in Aug 2021
8/10 Good
Verified traveler
Aug 4, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
I just noticed that the bath tub in the other bathroom is clogged and notes a spot of wet area in the hallwa. I reported it on the front desk but overall our stay is good
Verified traveler
Stayed 1 night in Aug 2021
10/10 Excellent
Verified traveler
Jul 31, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay in Canmore
Verified traveler
Stayed 2 nights in Jul 2021
8/10 Good
Verified traveler
Jul 7, 2021
Liked: Communication
Chalet was tired looking, could use upgrading. Nice layout of bedrooms. Good location, short walk to downtown.
Verified traveler
Stayed 1 night in Jul 2021
8/10 Good
Verified traveler
Jul 5, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bel endroit
Verified traveler
Stayed 2 nights in Jun 2021
10/10 Excellent
Janniel
Jun 11, 2021
Liked: Cleanliness, room comfort, communication
Place is as super nice complete amenities very recommendable. Its my second time to stay there so yes i love it there.
Janniel
Stayed 2 nights in Jun 2021
10/10 Excellent
Verified traveler
Jun 6, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and family friendly accommodations
Verified traveler
Stayed 1 night in Jun 2021
2/10 Terrible
Verified traveler
May 28, 2021
Disliked: Cleanliness, amenities, property conditions & facilities, communication
It used to be one of the best in Canmore. Check in instruction were not clear. We we were given a key code for a door but they did not told us that there are two doors and that lock is on garden door not one that is on a parking side of the building. When we entered it unit rigged of odour. Even after keeping all doors and windows open it was still very bad. Had to spray some parfum e in the bedroom to be able to sleep. Carpets were dirty and sofa and arm chair are covered in stains. Horrible. If it was not close to midnight and pandemic i would go somewhere else. Avoid at all cost.
Verified traveler
Stayed 1 night in May 2021
10/10 Excellent
Raymond
Apr 25, 2021
Liked: Cleanliness, room comfort, communication
Amazing!
Raymond
Stayed 1 night in Apr 2021
8/10 Good
Verified traveler
Jan 31, 2021
Liked: Property conditions & facilities
It is close to town - groceries, etc. Lots of space and enjoyed having a kitchenette. Was disappointed in the cleanliness.
Don’t waste your money — spend a little extra to stay somewhere else! I would’ve thought during a pandemic the place would be clean but it was disgusting. Food stains on table runner, stains all over carpet, not been vacuumed!! We moved two dressers out to plug in lights and there was garbage behind them and empty water bottles. Stains on sofa. Part of trim falling off by staircase. Hair in corner of bathroom — just DIRTY!!
Expedia should not have this property listed, I’ve never been so disappointed! And it was a weekend away for our 6th anniversary. I spent an hour with disinfectant wipes and spray Lysol that I purchased at the Save-On just wiping everything down!! Thoroughly pissed off.
Verified traveler
Stayed 2 nights in Jan 2021
8/10 Good
Amber
Nov 12, 2020
Liked: Room comfort, communication
Our stay was comfortable. The room was clean, tho not spotless. Dishes were a little scarce, but enough to make do. Grounds well maintained. Pool and hot tub a hit.
Amber
Stayed 3 nights in Nov 2020
4/10 Poor
Rocque, Beaumont
Sep 21, 2020
Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
Hide-a-bed had popcorn and chips in the sheets. And the carpet was dirty. Other than that it is a beautiful Property. Just needs a more thorough cleaning.