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Tri Hotel Canela

Property class: 3.5

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Photo gallery for Tri Hotel Canela

An indoor swimming pool with a blue-lit edge, a metal ladder, and a covered roof structure. - Tri Hotel Canela (Canela)
A multi-story hotel with a central entrance, surrounded by greenery and a paved area. - Tri Hotel Canela (Canela)
A buffet with various food items and beverages, arranged on a long table in a dining area with multiple tables and chairs. - Tri Hotel Canela (Canela)
A spacious lobby with wicker furniture, a fireplace, and a staircase leading to an upper level. - Tri Hotel Canela (Canela)
A hotel room with two single beds, a wooden desk, a chair, and a small table. - Tri Hotel Canela (Canela)
Take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe at Tri Hotel Canela. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room

8.8 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Triple Room

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Quadruple Room

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Single Room

A hotel room with two single beds, a desk, a chair, and a small table.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with two single beds, a desk, a chair, and a small table.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two single beds, a desk, a chair, and a small table.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two single beds, a desk, a chair, and a small table.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

A hotel room with two single beds, a desk, a chair, and a small table.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Single Room

A hotel room with a large bed, a television on a wooden stand, a desk, and a window with curtains.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a television on a wooden stand, a desk, and a window with curtains.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Vila Suzana, a neighborhood in Canela, Tri Hotel Canela is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Traveling with kids? Consider Museu dos Beatles, or check out an event or a game at Pinheirais Stadium. Visit our Canela travel guide
Map
Rua Jose Pedro Piva 220, Canela, RS, 95684-080

What's nearby

  • Canela Automobile Museum
    6 min walk - 0.4 miles
  • Steam World
    13 min walk - 0.7 miles
  • Roda Canela
    15 min walk - 0.8 miles
  • Canela Fashion Museum
    16 min walk - 0.9 miles
  • Cathedral of Our Lady of Lourdes
    2 min drive - 1.5 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    100 min drive

Restaurants

  • Galangal Restaurante Asiático
    12 min walk
  • Xis da Serra (Xis da Loiva)
    11 min walk
  • Terrazo
    12 min walk
  • Santo Bistrô e Café
    12 min walk
  • Abbiamo Fatto - Pizza Napoletana
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: BRL 10.00 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Tri Hotel Canela have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is Tri Hotel Canela pet-friendly?

Yes, Tri Hotel Canela allows pets (limit 2 total). There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 10.00 per night.

What time is check-in at Tri Hotel Canela?

Check-in begins at 2:00 PM.

What time is check-out at Tri Hotel Canela?

Check-out is at noon.

Where is Tri Hotel Canela located?

This family-friendly Canela hotel is located near the airport, within a 10-minute walk of Canela Automobile Museum and Museu dos Beatles. Steam World and Roda Canela are also within 1 mi (2 km).

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Reviews

Tri Hotel Canela Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very good rooms. Excelente location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing,clear Room, excelent breakfast, excelente experience
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente!!!
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel. Equipe atenciosa, café da manhã impecável.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima limpeza e conservação das instalações, cobertas e camas. O café da manhã é muito bom, com muita variedade. Tem muita vaga de estacionamento, mas aos finais de semana, se chegar muito tarde o carro fica bem longe da recepção. De modo geral, recomendo e ficarei lá outras vezes!
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Amenities
Quando chegamos ficamos 30 minutos na fila para fazer o check in, depois quando conseguimos ir para a piscina a água estava bem quentinha porém o ambiente da piscina estava muito frio, para sair da água quase congelamos. Outra coisa um pouco chata é o estacionamento, que é precário e fica um pouco longe da recepção, então se estiver chovendo ou garoando tem que usar guarda-chuva.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
na minha opiniao faltam mais vagas para idosos e cadeirantes . O relogio na piscina ficou otimo ! obrigado .
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poderia melhorar o café da manhã e o estacionamento. Quartos limpos e organizados. Hotel com funcionários atenciosos e educados. Piscina aquecida e coberta é a diversão preferida das crianças.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento alem de pago a parte, uma dificuldade pra achar vaga, café da manhã bom.o detalhe que mais incomodou, foi que era 1/4 para casal, e a cama fornecida como de casal eram duas camas de solteiro colocadas uma do lado da outra, e ainda com diferença de altura, e você sente a emenda das duas camas e ainda com degrau.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me surpreendi positivamente com o Hotel Tri Canela, quartos amplos e aconchegantes, café delicioso com reposição super rápida, piscina adulto e infantil com agua quentinha, ótimo espaço kids, amplo espaço verde com trilha, parquinho, cancha de bocha e equipe de funcionários simpáticos e prestativos. Tem um restaurante no hotel com preços acessíveis, realizamos almoço e janta. Com certeza será meu hotel de retorno a Gramado.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom preço do estacionamento, bom café da manhã e boa localização.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização em uma grande área verde adequada para interagir com a natureza.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel antigo, precisa de uma modernização, principalmente nos quartos. Mas apesar disso, o quarto era confortável e limpo. Café da manhã muito bom. Funcionários simpáticos.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel eu recomendo
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel eu recomendo
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service
No check-in não existe nenhuma ajuda com as bagagens. Sem cordialidade no atendimento. No restaurante se sair para pegar algo a mais no buffet recolhem sem permissão. O estacionamento é cobrado mesmo sendo no pátio. Se houver muitas demandas não existe vaga perto e nada coberto. Teve chuvas fortes de granizo prejuízo na certa. Cobrança da estadia para pet e não oferecem nada para os animais. Já tinha frequentado este hotel. Houve mudanças e para mim jamais retornaria para me hospedar neste hotel. Existe coisa melhor na Serra.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Colocar equipe de recreação no período de férias das crianças! Mais vagas de estacionamento para carros. Sinal de internet precário!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente a piscina incrível..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscina coberta ótima para dias chuvosos.
Stayed 5 nights in Jul 2026