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Pousada Bella Serra

Property class: 2.5

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Photo gallery for Pousada Bella Serra

A residential area with houses, a paved driveway, and greenery. - Pousada Bella Serra (Canela)
A two-story building with a tiled roof, surrounded by greenery and a paved driveway. - Pousada Bella Serra (Canela)
A lobby with wooden furniture, a reception desk, a television, and a Christmas tree. - Pousada Bella Serra (Canela)
A dining area with tables set for meals, chairs, a fireplace, and artwork on the walls. - Pousada Bella Serra (Canela)
A hotel room with two beds, a large mirror, a television, and a wooden ceiling. - Pousada Bella Serra (Canela)
Pousada Bella Serra provides amenities like a free breakfast buffet and a garden. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A bedroom with a bed, a TV, a window, and a mirror.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a large mirror, a television, and a wooden ceiling.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

A bedroom with two beds, a wooden wardrobe, a radiator, a television, and a window with curtains.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room

A bedroom with a checkered bedspread, two wooden chairs, a small round table with a vase, and a wooden ceiling.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Canela is home to Pousada Bella Serra. Parque Fazenda da Serra and Saint George Castle Medieval Museum are local landmarks, and some of the area's activities can be experienced at Alpen Park and Pinheirais Stadium. Museu dos Beatles and Space Adventure Canela are also worth visiting. Visit our Canela travel guide
View more Pousadas in Canela
Map
Rua Irmão Albino Brunetto, 128, Canela, RS, 95680-000

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    14 min drive - 5.9 miles
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    15 min drive - 6.3 miles
  • An indoor snow park with a snow castle, a ski slope, and a snow tubing area.
    Snowland Park
    25 min drive - 10.4 miles
  • Canela Automobile Museum
    2 min drive - 1.1 miles
  • Serra Park Events Center
    19 min drive - 7.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    102 min drive

Restaurants

  • Caracol Gourmet
    3 min drive
  • Casa da Velha Bruxa
    3 min drive
  • 1835 Carne e Brasa
    14 min walk
  • Galangal Restaurante Asiático
    3 min drive
  • Terrazo
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Pousada Bella Serra pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pousada Bella Serra?

Check-in begins at 2 PM.

What time is check-out at Pousada Bella Serra?

Check-out is at noon.

Does Pousada Bella Serra provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pousada Bella Serra located?

Situated in Canela, this pousada is within 2 mi (3 km) of Canela Automobile Museum, Museu dos Beatles, and Joao Correa Square. Stone House Theater and Teatro Municipal de Canela are also within 2 mi (3 km).

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Reviews

Pousada Bella Serra Reviews

8.0

Very Good

8.0

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 75 reviews
Rating 8 - Good. 30 out of 75 reviews
Rating 6 - Okay. 14 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

Reviews

Verified review

8/10 Good

CHRISTIANO

Liked: Cleanliness, staff & service, amenities
Custo benefício
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Daniela

Disliked: Cleanliness, amenities
Quarto não era nd como nas fotos, não tinha papel higiênico não tinha produtinhos de banho, não tinha onde colocar toalhas e nem msm pra colocar o papel, as toalhas de banho fornecidas estavam cheias de cabelo, o quarto estava sujo o chão, os lençóis estavam sujos tbm, café da manhã td bagunçado e fora q tinha várias opções faltando, e o leite frio estava azedo… achei beem triste
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Cordialidade, limpeza e delicias no café da manhã impecáveis. Eu e minha familia tivemos uma excelente estadia, retornaremos com certeza.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities
O moço da recepção muito querido. Quarto limpinho, cafe da manha gostoso.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo, tv funcionando, o chuveiro esquentou bem e as camas ok. Senti a falta de sabonetes para o banho. Os recepcionistas foram gentis, tanto o da noite, quanto a da manhã. O café da manhã é simples, mas bom, só achei que os sucos pelo menos poderiam ser naturais. Estacionamento, gratuito, mas se não tiver vaga, pode colocar na rua, é bem tranquilo e seguro.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo lugar para passar a noite com a familia, quarto confortável tv com netflix e outros streamings.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Room comfort
Camas um pouco desconfortáveis, televisão sem opção de canais.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Deolindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem alem der simples, muito atraente, recepção muito atenciosos, quartos limpos. Bom café da manhã. Recomendo!!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada acolhedora.

O hotel é simples, mas atendeu bem o perfil da minha família. Passamos 5 dias e não tenho motivos para reclamar. O atendimento da recepção é muito boa, o pessoal é bem prestativo. O café da manhã é bem simples, porém já esperava pelo valor da diária. Só senti falta de secador de cabelo. Quando precisei peguei na recepção, mas o que estava disponível era um secador pequeno e fraco. Por conta do frio não dava para sair com o cabelo molhado. O quatto tem ar condicionado inverter, o que ajudou bastante no frio. Voltaria com certeza.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Thiago Da Silva

Liked: Cleanliness
Razoável
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Arielson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpo e aconchegante, os funcionários todos bem simpáticos e queridos. Adoramos e voltaremos mais vezes com certeza
Stayed 1 night in May 2025
Verified review

8/10 Good

alexandre

Liked: Staff & service

Boa

Pousada simples podia ter tv com acesso a Internet, as tvs são antigas, A limpeza melhorar um pouco Café da manhã estava maravilhoso Atendimento também estava ótimo
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Jorge Luiz

Liked: Cleanliness, staff & service, property conditions & facilities

Confortavel

Hotel confortável , mas o sistema de aquecimento não funcionava.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Boa!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem e tratamento de primeira qualidade. Funcionários bem atenciosos.
Stayed 6 nights in Nov 2023
Verified review

6/10 Okay

Carulini

Disliked: Cleanliness, staff & service
Poucas vagas p estacionamento, Quarto frio com janela aberta, recepção ríspida.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Antônio

Liked: Cleanliness, staff & service

Bem razoável

O local em si é afastado, porém bonito e limpo, necessita atenção as vagas de estacionamento, pois são poucas. Ótimo atendimento e limpeza. Dias de frio e que impossível se acomodar com conforto. Na data já estava frio, o Calefator não funciona, ou não foi ligado e chuveiro elétrico na serra é complicado. Café da manhã fraco... Básico do básico
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Edson Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!!!

Muito bom, localização excelente! muita natureza ! otimo serviço! Recomendo! preço justo! Uma das melhores localizações de hospesagem em Canela. Melhor custo beneficio!!
Stayed 4 nights in Jan 2022
Verified review

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local simples que me fez sentir em casa

Local muito limpo. Ambiente em meio a natureza. Recomendo e já estamos programando para voltar e ficar mais dias.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradavel

Gostei muito todos foram amaveis e prestativos excelente recepção os funcio arios sem exceção todos muito prestativos nos indicando os melhores lugares para fazer passeio . E um lugar simples mas muito aconchegante nao tenho do que reclamar
Stayed 7 nights in Oct 2021
Verified review

2/10 Terrible

Roger o

Disliked: Cleanliness, staff & service, property conditions & facilities

Frustado

Funcionários despreparados, chegamos de madrugada e não tinha vaga, pediram para deixarmos o carro na rua, houve transtornos. Não recomendo.
Stayed 4 nights in Jun 2021
Verified review

6/10 Okay

franssinete Gomes Soares

estadia com um grau de desconforto alto.

boa. a informação de que uma crianca ocupando o mesmo local e acomodação existente, tive problemas, mas com certo entrave foi resolvido. chuveiro com defeito, embora sendo informado a direção nao tomou providência. BANHO COM AGUA FRIA com temperatura de 4⁰. aff. Café, fraco. poderia melhorar.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Mais contras que prós

Pontos positivos: café da manhã muito bom e variado, quarto limpo e roupa de cama nova Pontos negativos: O quarto tinha um buraco no gesso em cima da cama, no teto, e nele dava para ver um encanamento em que cada vez que o andar de cima usava o banheiro tínhamos a impressão que iria cair tudo na nossa cabeça de tão forte que era o barulho. As janelas tem apenas vidro e uma cortina fina, o chão é frio e não há tapete, em temperaturas mais baixas não recomendo, pois também não há ar condicionado. OUtro ponto foi que a pousada trocou de nome e não é o nome que aparece no Hoteis.com, esse nome Flor de Mel o google envia para outro endereço, o proprietário deve ser notificado, pois não me senti segura em um local com nome diferente.
Stayed 1 night in May 2021
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço aconchegante, muito bom atendimento

Tudo muito bem cuidado, simples mas bem limpo organizado,muito hem atendido
Stayed 1 night in May 2021
Verified review

8/10 Good

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa recepção muito organizado o local bem tranquilo e agradável
Stayed 1 night in Feb 2021