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Hotel Serra Canela

Property class: 3

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Photo gallery for Hotel Serra Canela

Reception - Hotel Serra Canela (Canela)
Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets - Hotel Serra Canela (Canela)
Reception - Hotel Serra Canela (Canela)
Breakfast meal - Hotel Serra Canela (Canela)
Exterior - Hotel Serra Canela (Canela)
Hotel Serra Canela sits close to Alpen Park, providing a quiet escape from everyday life. Travelers appreciate the practical amenities including WiFi access, complimentary self parking, round-the-clock front desk service, and help with booking local tours and tickets.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Canela is home to Hotel Serra Canela. The area's natural beauty can be seen at Alpen Park and Green Land, while Santa Claus Village and Mini Mundo are popular area attractions. Don't miss out on a visit to Gramado Zoo. Visit our Canela travel guide
Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000

What's nearby

  • Ecoparque Sperry
    10 min walk - 0.6 miles
  • Sequoias Park
    12 min walk - 0.7 miles
  • Cathedral of Our Lady of Lourdes
    18 min walk - 1.0 mile
  • Alpen Park
    2 min drive - 1.1 miles
  • Teatro Municipal de Canela
    3 min drive - 1.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    102 min drive

Restaurants

  • Restaurante Sabor de Casa
    18 min walk
  • Caracol Gourmet
    18 min walk
  • Container Bistrot
    18 min walk
  • Restaurante Casa de Pedra
    15 min walk
  • Le Bari Café
    19 min walk

About this property

Hotel Serra Canela

Hotel near Alpen Park
Located close to Hollywood Dream Cars Museum and Santa Claus Village, Hotel Serra Canela has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Serra Canela feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Frequently asked questions

Is Hotel Serra Canela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serra Canela?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Serra Canela?

Check-out is at noon.

Where is Hotel Serra Canela located?

Situated in Canela, this hotel is 1.4 mi (2.3 km) from Alpen Park and within 6 mi (10 km) of Hollywood Dream Cars Museum and Santa Claus Village. Gramado Covered Street and Green Land are also within 6 mi (10 km).

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Reviews

Hotel Serra Canela Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 120 out of 215 reviews
Rating 8 - Good. 65 out of 215 reviews
Rating 6 - Okay. 18 out of 215 reviews
Rating 4 - Poor. 6 out of 215 reviews
Rating 2 - Terrible. 6 out of 215 reviews

Reviews

Verified

10/10 Excellent

GILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024
Verified

8/10 Good

Súuh

Liked: Staff & service
Sim Sim
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

André Vinícius

Liked: Cleanliness, staff & service, amenities
Quarto limpo, ar condicionado gelando. Excelente café da manhã
Stayed 1 night in Dec 2025
Verified

8/10 Good

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso, quarto confortável, café da manhã poderia ter mais alimentos saudáveis e chuveiro mais pressão na água!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, cama confortável, localização do hotel, café da manhã poderia ter mais alimentos sem glúten, sem açúcar e sem lactose, chuveiro com pressão fraca!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tadeu

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bastante gentil, café da manhã muito bom, silêncio e tranquilidade para dormir. Recomendo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benilton

Liked: Cleanliness, staff & service, amenities
Funcionários simpáticos e ótimo custo-benefício
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JOZIEL ALVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, bem aconchegante, bem na natureza, bem limpinho, cafe da manhã bem gostoso, com bastante variedade, a recepção bem calorosa, o ar condicionado dos quarto perfeito, achamos super aconchegante!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Clausia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples porém numa área silenciosa e calma! Banheiro super pequeno. Custo benefício Bom
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities
As toalhas estao muito limpas e cheirosas. Higiene boa do hotel. Café da manhã com produtos frescos. Atendimento da recepçao incrível, educados e muito prestativos.. Amamos o local e retornaremos em breve
Stayed 1 night in Nov 2025
Verified

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, amenities
Equipe atenciosa, limpeza impecável e café da manhã com pouca variedade, mas compatível com a tarifa proposta.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Comodidades.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

francielen

Liked: Cleanliness, staff & service, amenities
Tudo perfeito ,ótima recepção na chegada e na saída ,café excelente ,limpeza organização.enfim tudo ótimo parabéns
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Atendimento muito gentil e atencioso.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service
Muito bom
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities
Hotel limpo, organizado, café bom Gostei bastante do hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities
Equipe super atenciosa. Café da manhã muito saboroso. Cama, lençois, travesseiros e toalhas de banho muito bons.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ruthinéia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mtooo bom atendimento e estadia
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Kely

Liked: Cleanliness, staff & service, amenities
Custo benefício excelente, hambiente agradável limpo, só achei um pouco de barulho nós corredores do hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto para 4 pessoas excelente, estacionamento otimo e espaçoso, ar condicionado muito bom com a função aquecedor
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Marcus Prinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo estacionamento.
Stayed 1 night in Oct 2025
Verified

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Luciano

Disliked: Property conditions & facilities, room comfort
Ar condicionado com barulho forte.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos os itens acima, muito bons!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Dependencias pequenas
Stayed 2 nights in Sep 2025