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Hotel Serra Canela

Property class: 3

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Photo gallery for Hotel Serra Canela

A modern living room with a sofa, a coffee table, a large potted plant, a wooden cabinet, and a glass door leading outside. - Hotel Serra Canela (Canela)
A bar area with a brick wall, multiple bar stools, and a leather chair. - Hotel Serra Canela (Canela)
A well-lit dining area with wooden tables and chairs, a buffet counter with various food items, and large windows offering a view of greenery outside. - Hotel Serra Canela (Canela)
A hotel room with a bed, a TV mounted on the wall, a wardrobe, and a door leading to a bathroom. - Hotel Serra Canela (Canela)
A reception area with leather chairs, a TV mounted on a wooden wall, a brick pillar, and a patterned rug. - Hotel Serra Canela (Canela)
Located close to Alpen Park and Hollywood Dream Cars Museum, Hotel Serra Canela has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a wooden desk, a chair, a nightstand with a lamp, and a mirror.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds

A room with two beds, a desk, and a chair.

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room, Multiple Beds

A single bed with a wooden headboard and white bedding.

Standard Triple Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room, Multiple Beds

A hotel room with two single beds, a TV mounted on the wall, and a window with curtains.

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Twin Bed

A small, neatly arranged bedroom with a bed, a wooden desk with a chair, and a window providing a view of greenery outside.

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A bedroom with a bed, a window with curtains, and a wall-mounted mirror.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Canela is home to Hotel Serra Canela. The area's natural beauty can be seen at Alpen Park and Green Land, while Santa Claus Village and Mini Mundo are popular area attractions. Don't miss out on a visit to Gramado Zoo. Visit our Canela travel guide
Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000

What's nearby

  • Sequoias Park
    12 min walk - 0.7 miles
  • Ecoparque Sperry
    12 min walk - 0.7 miles
  • Cathedral of Our Lady of Lourdes
    18 min walk - 1.0 mile
  • Joao Correa Square
    2 min drive - 1.1 miles
  • Stone House Theater
    2 min drive - 1.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    102 min drive

Restaurants

  • Rasen Braza
    8 min drive
  • Ginger House Doces
    3 min drive
  • Carne & Osso Steakhouse
    7 min drive
  • Hotel Gramado Palace
    8 min drive
  • Caracol Gourmet
    18 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Serra Canela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serra Canela?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Serra Canela?

Check-out is at noon.

Where is Hotel Serra Canela located?

Situated in Canela, this hotel is 1.4 mi (2.3 km) from Alpen Park and within 6 mi (10 km) of Hollywood Dream Cars Museum and Santa Claus Village. Gramado Covered Street and Green Land are also within 6 mi (10 km).

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Reviews

Hotel Serra Canela Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 247 reviews
Rating 8 - Good. 68 out of 247 reviews
Rating 6 - Okay. 21 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 7 out of 247 reviews

Reviews

Verified review

10/10 Excellent

Jossiara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

GILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples mas funcionários prestativos banheiro com problema de água no ralo do box que não descia e alagou o banheiro todo.cafe da manhã bom. Como chegamos a noitinha só pra dormir e seguir viagem no dia seguinte valeu .Mas não recomendo pra passar mais diárias.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jessé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom,acomodação limpa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muito limpo, café da manhã muito bom e atendimento excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar simples, mas aconchegante Sr. Luís e outros funcionários muito atenciosos.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JUCILENA

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jose Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipamento certo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Foi ótimo
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Moisés N

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples mas bom, cafe da manhã excelente.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

RAFAELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente mais retirado do centro da cidade, mas muito aconchegante, ótimo local para hospedagem perto de Gramado. Hotel e quarto estavam bem limpinhos e as pessoas muito simpáticas. Com certeza voltarei!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bernadete

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom o hotel, mas com um ponto negativo, colocam naftalina no banheiro dentro do ralo do box dentro da pia e tbm dentro da caixa de descarga, com isso o cheiro fica muito forte e como tenho renite, foi muito difícil dormir a noite e pernanecer no quarto, com tudo isso neste hotel não conseguirei me hospedar mais, uma pena, pois gostei muito do lugar...
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Súuh

Liked: Staff & service
Sim Sim
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, acomodação confortável, com estacionamento. Limpeza em ótimas condições e um maravilhoso café da manhã.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Deisy

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom, ótimo custo benefício.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Valcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor custo benefício de todos, instalação limpa e um muito bom café da manhã
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo maravilhoso
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria Sandra

Liked: Cleanliness, staff & service, amenities
Lugar maravilhoso e aconchegante, amei
Lindo demais
Próximo a natureza
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ed wilson Cirilo

Sim
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Diego

Disliked: Staff & service, amenities
Hotel muito simples
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Edimar

Liked: Cleanliness, staff & service, amenities
Custo benefício do hotel foi bom.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

André Vinícius

Liked: Cleanliness, staff & service, amenities
Quarto limpo, ar condicionado gelando. Excelente café da manhã
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso, quarto confortável, café da manhã poderia ter mais alimentos saudáveis e chuveiro mais pressão na água!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, cama confortável, localização do hotel, café da manhã poderia ter mais alimentos sem glúten, sem açúcar e sem lactose, chuveiro com pressão fraca!
Stayed 1 night in Dec 2025