See all properties

Hotel Serra Canela

3.0 star property
Hotel with free parking, near Alpen Park

Choose dates to view prices

Photo gallery for Hotel Serra Canela

Reception
Exterior
Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Breakfast meal
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Reception

Hotel Fazenda Pampas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 291 reviews
Hotel Fazenda Pampas

About the neighborhood

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000

What's nearby

  • Cathedral of Our Lady of Lourdes - 18 min walk - 1.0 mile
  • Alpen Park - 2 min drive - 1.1 miles
  • Gramado Covered Street - 12 min drive - 6.0 miles
  • Mini Mundo - 12 min drive - 6.8 miles
  • Black Lake Park - 14 min drive - 7.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 107 min drive

Restaurants

  • ‪Restaurante Sabor de Casa - ‬17 min walk
  • ‪Caracol Gourmet - ‬17 min walk
  • ‪Le Bari Cafe - ‬19 min walk
  • ‪Bella Città - ‬18 min walk
  • ‪Canela em Brasa - ‬3 min drive

About this property

Hotel Serra Canela

Hotel near Alpen Park
Located close to Hollywood Dream Cars Museum and Santa Claus Village, Hotel Serra Canela has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at Hotel Serra Canela feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Frequently asked questions

Is Hotel Serra Canela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serra Canela?

Self parking is free at this property.

What time is check-in at Hotel Serra Canela?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Serra Canela?

Check-out is at noon.

Where is Hotel Serra Canela located?

Situated in Canela, this hotel is 1.5 mi (2.4 km) from Alpen Park and within 6 mi (10 km) of Hollywood Dream Cars Museum and Santa Claus Village. Gramado Covered Street and Green Land are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Serra Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 134 reviews
Rating 8 - Good. 43 out of 134 reviews
Rating 6 - Okay. 14 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 5 out of 134 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza impecável. Hotel oferece exatamente o que como nas fotos. Simpatia dos funcionários em geral.
Stayed 3 nights in Mar 2025

6/10 Okay

Dione

Liked: Cleanliness, staff & service, property conditions & facilities

Bom para quem esta de passagem

Atendeu nossa necessidade de hospedagem, simples, econômica, muito limpo e otimo café da manhã.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, voltaremos

Foi muito bom, café da manhã muito bom também e tudo bem tranquilo.
Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Liked: Staff & service

Ótimo custo benefício

Tivemos uma ótima experiência com bom custo benefício. Pousada em lugar tranquilo, com roupas de camas e toalhas de qualidade. Café da manhã simples mas bem gostoso!! O pãozinho quentinho ganhou nosso coração! Recepção muito atenciosa!! Voltaremos
Stayed 1 night in Mar 2025

10/10 Excellent

Janaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajei com a minha familia, ficamos apenas uma noite no hotel. Infelizmente não ficamos para o café da manhã, pois preciavamos sair de madrugada. O atendimento foi maravilhoso.
Stayed 1 night in Nov 2024

10/10 Excellent

Poliana M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Danielly Cristhine Mattos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Rosana

Liked: Cleanliness, staff & service

Quarto para dormir

O hotel fica um pouco distante do centro ,o quarto estava arrumado e tinha cobreleitos.O atendimento foi o melhor.Não tomei café, porque sai muito cedo,mas me deram frutas.
Stayed 1 night in Jan 2025

8/10 Good

Quefler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar em Canela

Minha estadia aqui pela Segunda vez foi excelente lugar agradável e colaboradores extremamente educados e Prestativos. O quarto e todas as dependências do Hotel higienizadas e extremamente bem cuidadas.
Stayed 1 night in Jan 2025

8/10 Good

André Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fernanda Cristina

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo!

A estadia foi boa, ficamos 11 diárias, os quartos são limpos diariamente. Café da manhã básico, mas bom. Quarto grande e aconchegante, móveis novos. O único ponto que deixou a desejar foi que no apartamento de cima o ar condicionado ficava pingando em cima da condensadora do nosso quarto, e ficava fazendo barulho, o que gerava um incomodo. Após reclamar eles tentaram solucionar, bloqueando hospedagem no quarto de cima, se mostraram solícitos. Recomendo o hotel!
Stayed 11 nights in Dec 2024

6/10 Okay

Eduardo J p s

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Serra Canela

Hotel razoável. Bom custo benefício, já que nao é tão caro e as acomodações são raziaveis. Ponto forte, garagem gratuita e o atendimento dos funcionários. Ponto fraco, café da manhã e os quartis nao terem bom isolamento acustico.
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9

Gostei mto do Hotel , simples mais mto limpo e aconchegante. Atendentes super receptivos e educados. Com certeza volto outras vezes
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities

Custo beneficio excelente!!!

Estadia muito boa! Atendimento é o diferencial do hotel. Pessoas extremamente educadas e printas a nos atender. Hotel muito bom pelo custo beneficio! Algumas situacoes que poderiam melhorar seriam a acústica dos quartos no terceiro andar onde estavavamos poderia ser muito melhorda devido barulho de outros hospedes no corredor. Café da manha bom mas com com muitas repeticoes. Pra mim ,pelo custo beneficio vale muito a pena pra quem vai de carro devido a distancia dos pontosmais visitados. Resumindo; hotel excelente pelo custo benefício em relacao a preco e conforto. Voltaria com certeza.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARIA L B

Liked: Staff & service, property conditions & facilities, room comfort
O piso estava empoeirado
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Café maravilhoso, local tranquilo sem nenhum barulho. Facil acesso para o centro de canela. Atendimento na recepção muito cordial. Cama com o colchão um pouco mole, senti um pouco de dor nas costas, mas porque eu ja tenho problema.
Stayed 3 nights in Dec 2024

8/10 Good

Daiana

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Sugestões

De modo geral, gostei da estadia. Mas gostaria de deixar como sugestão: melhores toalhas de banho, touca de banho no banheiro e mais variedades/opções no café da manhã. Muito barulho dos outros hóspedes, infelizmente. Mas o atendimento na recepção em todos os horários, nota 10.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Simples e limpo.
Stayed 1 night in Dec 2024

2/10 Terrible

Emily

Stayed 1 night in Nov 2024