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Hotel Serra Canela

3.0 star property
Hotel with free parking, near Alpen Park

Choose dates to view prices

Photo gallery for Hotel Serra Canela

Reception
Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Reception
Exterior
Breakfast meal
Hotel Serra Canela sits close to Alpen Park, providing a quiet escape from everyday life. Travelers appreciate the practical amenities including WiFi access, complimentary self parking, round-the-clock front desk service, and help with booking local tours and tickets.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000

What's nearby

  • Cathedral of Our Lady of Lourdes - 18 min walk - 1.0 mile
  • Alpen Park - 2 min drive - 1.1 miles
  • Gramado Covered Street - 12 min drive - 6.0 miles
  • Mini Mundo - 12 min drive - 6.8 miles
  • Black Lake Park - 14 min drive - 7.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 107 min drive

Restaurants

  • ‪Restaurante Sabor de Casa - ‬17 min walk
  • ‪Caracol Gourmet - ‬17 min walk
  • ‪Le Bari Café - ‬19 min walk
  • ‪Container Bistrot - ‬18 min walk
  • ‪Bella Città - ‬18 min walk

About this property

Hotel Serra Canela

Hotel near Alpen Park
Located close to Hollywood Dream Cars Museum and Santa Claus Village, Hotel Serra Canela has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, an elevator, and tour/ticket assistance
  • Smoke-free premises
Room features
All guestrooms at Hotel Serra Canela feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Frequently asked questions

Is Hotel Serra Canela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serra Canela?

Self parking is free at this property.

What time is check-in at Hotel Serra Canela?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Serra Canela?

Check-out is at noon.

Where is Hotel Serra Canela located?

Situated in Canela, this hotel is 1.5 mi (2.4 km) from Alpen Park and within 6 mi (10 km) of Hollywood Dream Cars Museum and Santa Claus Village. Gramado Covered Street and Green Land are also within 9 mi (15 km).

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Reviews

Hotel Serra Canela Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 97 out of 176 reviews
Rating 8 - Good. 52 out of 176 reviews
Rating 6 - Okay. 17 out of 176 reviews
Rating 4 - Poor. 5 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

Reviews

10/10 Excellent

GILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito boa, atendimento excelente, super recomendo, cafe maravilhoso
Stayed 1 night in Sep 2025

6/10 Okay

Marcos

Liked: Cleanliness, staff & service
O atendimento estava excelente, mas praticamente não tinha blecaute na janela, muita iluminação da rua no dormitório, sendo que tinha uma janela que não tinha nenhuma cortina. Precisa melhorar muito a parte das cortinas com blecaute no quarto. Café da manhã bom, pode ter mais variedades. O banho precisa abrir o chuveiro e aguardar um tempo até esquentar bem a água, pois demora a esquentar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo x benefício

É uma boa localização para quem está de carro, estacionamento gratuito incluso. Café da manhã sem muitas opções mas muito saboroso, nos atendeu perfeitamente pois o básico como pão, ovos e café estavam muito bons. Nosso quarto era no fim do corredor, então ficamos afastados e não ouvimos nenhum barulho, mesmo de frente pra rua (muito calmo). Cama boa, chuveiro quentinho. Atendimento impecável, todos muito solícitos no que a gente precisou.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valneide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foram dias incríveis, foi tudo maravilhoso.
Stayed 3 nights in Jul 2025

6/10 Okay

Rosi Meri

Liked: Cleanliness, staff & service
Quarto simples e ao entrar muito cheiro de alvejante e pela manha muito barulho das camareiras.Nao pararam de falar alto ,isso desde cedo .
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, porém bom. A parte negativa é a acústica. É possível ouvir tudo dos corredores principalmente quando a hóspedes não são cuidadosos.
Stayed 1 night in Jul 2025

10/10 Excellent

WAGNER J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, ótimo atendimento, café da manhã muito bom! Hotel novo e muito bem cuidado!
Stayed 2 nights in Jun 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício, perto do centro de canela e quarto limpo e cheiroso é ótimo café da manhã
Stayed 1 night in Jul 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa
Stayed 1 night in Jun 2025

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima e o custo beneficio também, o café da manhã é delicioso e com boa variedade a limpeza do quarto e ambientes estava 100% e como tomávamos café e saiamos, passávamos o dia inteiro em reunião e passeando e só retornávamos a noite o Hotel foi excelente para nossa estadia.
Stayed 4 nights in Jun 2025

8/10 Good

Weslei Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, porém de noite pessoal não respeita, muito barulho, barulho de criança correndo pelo corredor, pessoas com malas de rodinhas andando e subindo as escadas batendo o pé.
Stayed 1 night in Jun 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, atendimento perfeito!
Stayed 2 nights in Jun 2025

8/10 Good

lenilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, distânte do centro, para um período de frio o aquecimento é deficiente, o café é repetitivo e com pouca variedade, um diferencial é que oferecem garagem incluida na diária, o pessoal da cozinha, limpeza e recepção estão de parabéns pelos excelentes serviços prestados.
Stayed 4 nights in May 2025

10/10 Excellent

Jossiara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

8/10 Good

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima estadia, tudo muito limpo, cheiroso e organizado
Stayed 1 night in May 2025

8/10 Good

Helthon Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Ótimo atendimento, muito bom café da manhã, boa localização, opção de caminhada próximo ao Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência Tudo estava muito bem feito e com atenção Cafe da manhã estava excepcional
Stayed 2 nights in May 2025

8/10 Good

Nidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia.

Experiência muito boa, estrutura do hotel atendeu minhas necessidades de conforto, quarto com bom espaço e limpeza impecável. Ar condicionado funciona perfeitamente, roupas de cama e banho de boa qualidade, atendimento muito respeitoso e aducado pelos funcionários. Local silencioso para quem quer sossego, estacionamento seguro, café da manhã satisfatório, sem muitas variedades porém bom.
Stayed 1 night in May 2025

8/10 Good

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito longe do centro mas limpo e confortável.Vale para uma diária ou duas.
Stayed 1 night in Apr 2025

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, um pouco afastado mas não foi nenhum problema. O café da manhã estava ótimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Hotel bem aconchegante Funcionários muitos simpático e atenciosos. Café da manhã simples porém muito agradável.
Stayed 1 night in Apr 2025

6/10 Okay

Helenice

Liked: Cleanliness
Disliked: Staff & service
Experiência razoável, pois no check-in chegamos 13:50h conseguimos entrar no quarto 14:20h, porém check-in Começava às 14h, entendendo que precisaria limpar mas a forma como nos repassaram a demora foi deselegante, fora isso teria sido excelente a viagem.
Stayed 1 night in Apr 2025

8/10 Good

Luísa

Liked: Cleanliness, staff & service, room comfort

Ótimo hotel

O hotel está retirado do centro da cidade, o que é bom para evitar barulho excessivo, mas dificulta a mobilidade até os locais turísticos. Acomodações muito limpas, e café da manhã ótimo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e tranquilidade

Maravilhoso! Hotel confortável, café da manhã farto e bem servido, acomodação simples com limpeza impecável. Local muito tranquilo e silencioso, longe da agitação das ruas principais, mas perto o suficiente quem está de carro. Atendimento de toda a equipe muito cordial e solicito.
Stayed 4 nights in Mar 2025

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