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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property - DoubleTree by Hilton Caracol Canela (Canela)
LED TV - DoubleTree by Hilton Caracol Canela (Canela)
Reception - DoubleTree by Hilton Caracol Canela (Canela)
LED TV - DoubleTree by Hilton Caracol Canela (Canela)
LED TV - DoubleTree by Hilton Caracol Canela (Canela)
A free breakfast buffet, a garden, and laundry facilities are just a few of the amenities provided at DoubleTree by Hilton Caracol Canela. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a business center.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard Double Room, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Exclusive Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Vila Suzana, a neighborhood in Canela, is home to DoubleTree by Hilton Caracol Canela. The area's natural beauty can be seen at Pinheiro Grosso Municipal Park and Green Land, while Canela Automobile Museum and Space Adventure Canela are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Gramado Tennis Club or Pinheirais Stadium. Visit our Canela travel guide
Map
Rua José Pedro Piva, 277, Canela, RS, 95680-000

What's nearby

  • Steam World
    13 min walk - 0.7 miles
  • Roda Canela
    15 min walk - 0.8 miles
  • Canela Fashion Museum
    16 min walk - 0.9 miles
  • Parque Terra Magica Florybal
    2 min drive - 0.9 miles
  • Cathedral of Our Lady of Lourdes
    2 min drive - 1.5 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    95 min drive

Restaurants

  • Tri Hotel Canela
    8 min walk
  • Pappardelle
    12 min walk
  • Abbiamo Fatto - Pizza Napoletana
    11 min walk
  • Xis da Serra (Xis da Loiva)
    12 min walk
  • Pier 704
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is DoubleTree by Hilton Caracol Canela pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 35 per night.

What time is check-in at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM.

What time is check-out at DoubleTree by Hilton Caracol Canela?

Check-out is at noon.

Where is DoubleTree by Hilton Caracol Canela located?

Located in Vila Suzana, this hotel is within 1 mi (2 km) of Canela Automobile Museum, Steam World, and Roda Canela. Stone House Theater and Space Adventure Canela are also within 1 mi (2 km).

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Reviews

DoubleTree by Hilton Caracol Canela Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 175 out of 188 reviews
Rating 8 - Good. 9 out of 188 reviews
Rating 6 - Okay. 3 out of 188 reviews
Rating 4 - Poor. 0 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

Reviews

Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente!! Localizado em um lugar silencioso! Atendimento impecável! Café da manhã excelente! Voltarei com certeza
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sempre muito bom! So não informam que o estacionamento é pago.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 1 night in Mar 2026
Verified

8/10 Good

luiz antonio

Liked: Cleanliness, amenities, property conditions & facilities
sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Solange Alves

Liked: Cleanliness, staff & service, amenities
Adorei o Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre Antonio

Liked: Cleanliness, staff & service, amenities
A limpeza e cuidado com a arrumação do quarto e as dependências do hotel , cordialidade dos colaboradores desde a recepção, café da manhã até mesmo o carinho do bilhete manuscrito da mamadeira
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CICERA

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bem atenciosa e café espetacular
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marisa Maria

Liked: Cleanliness, staff & service, amenities
Excelente em todos os itens
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Ótimo hotel! Novo, moderno e limpo. Equipe muito simpática, e café da manhã excelente!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities
Hotel excepcional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, amenities
Como sempre, excelente! Atendimento do pessoal, instalações, café da manhã, itens de higiene, tudo de primeira.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities
Tudo perfeito
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities
Muito bom o serviço, o hotel, café da manhã erc
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leo Jaime

Liked: Cleanliness, staff & service, amenities
Tudo ótimo, quarto, estrutura, café da manhã excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

João Vianei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, com atendimento maravilhoso!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, amenities
Tudo impecável. Equipe, quarto, hotel super novo, organização do café da manhã. Um dos melhores hoteis que já ficamos.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota 10!!! Ótimo quarto e café da manhã, todos os atendentes educados e atenciosos, principalmente a gerente Cingia e o Cassiano.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities
Excelente, amei a estadia. Recém construído, tudo bem novinho, limpo e organizado.
Stayed 4 nights in Dec 2025