Villa Palmeras

3.5 star property
Hotel in Cancun with an outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for Villa Palmeras

Interior
Breakfast meal
Porch
Junior Studio Suite | Free wired internet
Junior Studio Suite | Terrace/patio
In Alfredo V. Bonfil, Villa Palmeras welcomes travelers with continental breakfast and a daily manager's reception. Guests can lounge by the outdoor pool with sun loungers, enjoy the peaceful garden, or head to the arcade/game room for indoor entertainment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LED TV
2 bedrooms
Private bathroom
Cable channels
Daily housekeeping
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard double room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560

What's nearby

  • Xoximilco - 24 min drive - 7.1 miles
  • Riviera Cancun Golf Resort - 24 min drive - 6.1 miles
  • Moon Palace Golf Club - 31 min drive - 8.3 miles
  • Delfines Beach - 50 min drive - 11.4 miles
  • Iberostar Cancun Golf Course - 55 min drive - 12.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪Las Tarascas - ‬3 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Villa Palmeras

Hotel near Xoximilco
Consider a stay at Villa Palmeras and take advantage of a terrace, a garden, and an arcade/game room. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A billiards/pool table and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Villa Palmeras offer comforts such as air conditioning, as well as amenities like free internet. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LED TVs with cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number HBC220406314

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

Does Villa Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–9 PM.

Is Villa Palmeras pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Villa Palmeras?

Self parking is free at this property.

What time is check-in at Villa Palmeras?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM–2:30 PM for a fee.

What time is check-out at Villa Palmeras?

Check-out is at noon. Late check-out is available for MXN 350 (subject to availability).

Where is Villa Palmeras located?

Located in Alfredo V. Bonfil, this hotel is 1.7 mi (2.7 km) from Nichupté Lagoon and 1.9 mi (3 km) from Parish of the Risen Christ. Pabellón Cumbres Shopping Center and María Desatadora de Nudos Sanctuary are also within 6 mi (10 km).

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Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
The shower head needs to be replaced but overall a pleasant place to be
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly convenient place to stay if you need a night close to the airport. Everything is clean, convenient, and friendly. Pool was a perfect temperature and the food is good. Thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay if youre
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, good chilaquiles
Stayed 1 night in Jun 2025

8/10 Good

Natecia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough place for an affordable price. Would recommend to someone needing a place for a night or two.
Stayed 1 night in Jul 2025

2/10 Terrible

Tymere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL I’VE EVER VISITED IN MY LIFE!
Stayed 3 nights in Sep 2025

8/10 Good

rosalian

Liked: Cleanliness, staff & service, property conditions & facilities
The property states do
Stayed 1 night in Sep 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025

8/10 Good

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that I couldn't walk outside the property, but I should have checked that before booking. Quiet. Nice people. Nice pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great place to stay and safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darwin M

Liked: Cleanliness, property conditions & facilities
Pros . Quiet and respectful visitors and staff. Cons no food is free in the morning or evening, must pay to eat inside the facility .
Stayed 4 nights in Aug 2025

2/10 Terrible

ALEJANDRO

Disliked: Cleanliness, staff & service, amenities
Also impossible to arrive their , instructions are no convenient , I drove over 30 minutes more to find my way to the hotel. Nobody at the reception they just sent instructions very Impersonal , no food discount no room upgrade. They gave me a wrong room I opened there was someone else I was about of living the place and ask for a full reimburse. This hotel lies everything I don’t recommend it at all
Stayed 1 night in Oct 2025

8/10 Good

Vanessa

Disliked: Property conditions & facilities
The property was isolated far from shops.
Stayed 1 night in Jul 2025

2/10 Terrible

Hairol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave the hotel the next day. We didn't even sleep the second night of our stay... you have no one to talk to about problems...
Stayed 4 nights in Sep 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night near the airport. Food is delicious!
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very convenient for the Cancun airport. Staff were great and restaurant was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful Villa with very comfortable room and beautiful grounds
Stayed 1 night in Apr 2025

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is a wonderful property for the price. Food is very good. With the automated system they have there is no way to get water or coffee outside of operating hours.
Stayed 1 night in Jun 2025

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place and clean
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gem of a hotel, highly recommended
Stayed 6 nights in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and clean! Will definitely stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Lee Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and seamless check in and check out. Great location and pristine cleanliness
Stayed 5 nights in Mar 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no elevator so it was inconvenient to roll our luggage upstairs. The area is secluded and there is nothing walking distance. Luckily, their restaurant offers good options and is reasonably priced.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and friendly, food was great!
Stayed 1 night in Jan 2025

6/10 Okay

Lamia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival I was placed in a room a random room by staff, not knowing I had to download WhatsApp to actually find my exact room. The only good thing from this hotel is that the staff was pleasant but maybe because I couldn’t understand their language. The Tv is slow, remote backs are broken, and wifi is extremely slow! Sheets were stained and hair on sheets. I had noisy neighbors who were also smoking cigarettes after I saw a sign that said no smoking. It’s a nice hotel, it’s just very outdated. I would never stay here again due to my phone not working and the food is horrible! The only perk is it’s close to the airport. The transportation driver said it’s a unsafe neighborhood and tourists should’nt be in this area. We couldn’t even do excursions because it’s not in a hotel zone. It was our first time coming here so next time I will do something more better. Book at your own risk!
Stayed 2 nights in Oct 2025