Villa Elena provides a peaceful retreat just steps from North Beach on Isla Mujeres. Guests enjoy the sunny terrace while staying connected with in-room WiFi. Previous visitors consistently praise the attentive multilingual staff who enhance the experience at this island haven.
Located near the beach, Villa Elena Isla Mujeres is in Centro - Supmza 001, a neighborhood in Isla Mujeres. While the natural beauty of North Beach and Punta Sur can be enjoyed by anyone, those looking for an activity can check out Cancun Underwater Museum. Plaza 28 is another place to visit that comes recommended. Visit our Isla Mujeres travel guide
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres
Frequently asked questions
Is Villa Elena Isla Mujeres pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Villa Elena Isla Mujeres?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Villa Elena Isla Mujeres?
Check-out is at noon.
Where is Villa Elena Isla Mujeres located?
Located in Centro - Supmza 001, this guesthouse is 0.6 mi (0.9 km) from North Beach and within 12 mi (20 km) of Punta Sur and Plaza 28.
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Reviews
Villa Elena Isla Mujeres Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice place to stay, very walkable. Stayed in Room #6, which was large with a nice balcony and view of the ocean. Clara checked us in and cleans the room. She was kind and helpful.
Everything stood out.The owners/staff were so nice.
The room suite 6 was huge and clean. The terrace was absolutely beautiful, probably the best view on Isla. I would love to return.
We broke a cup and bowl and they were so nice about it.
AC worked well, the room was nice and clean. I had issues paying by credit card and had to get cash at the ATM twice as there was a limit on how much I could withdraw daily. Overall, with fees and exchange rate impacts, I paid more for the stay than I was promised through Expedia.
Super clean ! Good location. Small kitchen with microwave and little range, frefrigerator etc. The front rooms are a noisy during the day but very quiet at night.
Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended.
We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet.
Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!
Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.
Lovely clean room, though our room window was straight onto the road so had to keep curtains shut.
Super clean and friendly though terrace is neglected which is a shame.
Great sea view and sound. Fifteen min walk to beach. Easy check/out. Close walk to ferry and restaurants/shopping. Sound carries in the hallway so one neighbor was really loud our first night early in the morning and kept us up. After that, it was a respite from the rest of the island bustle.
We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful.
I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back!
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate.
This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br
The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat.
I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island.
The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.
Angélica
Stayed 4 nights in Jul 2024
Verified
6/10 Okay
John David
Dec 15, 2024
Liked: Cleanliness
OK
Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views.
Exceptional stay. Staff were amazing. Check in a breeze. Room was massive with the most amazing waterfront deck (suite 5). Property and room were so clean and well cared for. The location!!! was the best! just a short walk in to Centro with beachs, restaurants, bars. Super cute coffee shop (with morning yoga) just 1 minute down the road. Coffee was exceptional. We onlt nbooked two nights here as this was somewhat last minute and we were dissapointed that we had to leave.
Great view from room 6. See the sun rise and shade in the evening.
Very large walk in shower and everything worked as it should.
The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out.
Properties near Villa Elena are rundown and some are even just piles of old building materials.
It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go!
Our third (or fourth?) stay at this amazing property. I dream of the million dollar ocean views from suites 4 and 5 and the inner rooms are super convenient for family or group travel. (We stayed in the bottom suite this time—5, I think). The balconies on both ocean facing suites are amazing—perfect for relaxing to the sound of the waves, watching the sunrise, and viewing diving pelicans and other birds. The beds are new as of May ‘25 and extremely comfortable, with outlets built in to the headboards. The full kitchen (including a regular sized coffee pot) makes quick breakfasts and snacks easy for lazy room time. The property provides drinking water, which is a huge bonus. The safe is large enough for a full sized laptop. The property itself is a very quick 10 minute walk from the shops and restaurants in Centro as well as a 10 minute walk to the bay-side bus stop and taxi pick up point. It’s a great compromise between staying downtown and staying mid island. Finally, I can’t say enough nice things about the wonderful staff. They are always available and responsive to What’s App messages and are so incredibly helpful. I don’t think I’m allowed to mention names, but the same folks have been working there since we started coming 6 years ago. (You know who you are and we love you!) We love Villa Elena and its always our go-to when it’s available for our trip dates.
Fantastic overall. The ocean view room has a magnificent view. Truly. However, this room has NO BLACK OUT CURTAIN AT ALL on one entire half of the room. You WILL wake up to am extremely bright room and perhaps not be able to get back to sleep. Ive never seen a hotel with such a lack of a proper curtain. They have a terrific one for one side of the large window, but NONE on the second half. Very strange. Kitchen and everything else pretty good, except the bathroom which had poor pressure in the shower and bathroom sink. Also, not much hot water in the bathroom sink. And low pressure. But price was good for April.
Location very good. But you will have to walk places. But not far. But it is quiet. The host is fantastic. Great guy. My room needed several issues looked at, such as the sliding glass door lock about to fall off.
The balcony is glorious quiet and private. The best part is the balcony and the shocking huge ocean view. But youll have to deal with some wood beams stacked up off to the side. I totally dodnt mind because the balcony and view were so outstanding. And the price was very good at the time. I stayed for three nights because i loved the view so much.