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VR CLUB Tulum Riviera

4.0 star property
Beachfront, with spa services

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3 outdoor pools
Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets
Reception
Garden
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All inclusive
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view | In-room safe, soundproofing, iron/ironing board, bed sheets

Room with 2 Single Beds, Garden view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for King Room Sea View

In-room safe, soundproofing, iron/ironing board, bed sheets

King Room Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room, Garden View

Double Room, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets

Double Room, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Sea view

Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets

Double Room with Sea view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets

Suite, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Private bathroom
Hair dryer
2 bathrooms
Wardrobe or closet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Aerial view

Dreams Tulum Resort & Spa - All Inclusive

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  • Pool
  • Breakfast included
  • All inclusive
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About the neighborhood

Map
Carr. Tulum - Cancún, Tulum, QROO, 77780

What's nearby

  • Cenote Manatí - 13 min walk - 0.7 miles
  • Tulum National Park - 1 min drive - 0.0 miles
  • Soliman Bay - 6 min drive - 2.0 miles
  • Tulum Mayan Ruins - 8 min drive - 5.9 miles
  • Xel-Há Park - 10 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬9 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬9 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

VR CLUB Tulum Riviera

Upscale hotel near Tulum National Park
Take advantage of a free breakfast buffet, a coffee shop/cafe, and a garden at VR CLUB Tulum Riviera. With a white sand beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial, or a body scrub. The on-site restaurant, La Terrazza, features happy hour. Enjoy onsite activities like fishing and boat tours. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • 3 outdoor pools
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and bicycle parking
  • Tennis lessons on site, concierge services, and evening entertainment
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and sound-insulated walls.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Balconies or patios, wardrobes/closets, and daily housekeeping

All inclusive details

All-inclusive room rates at VR CLUB Tulum Riviera are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terrazza

Things to do

  • 3 outdoor pools
  • Boat tours
  • Canoeing
  • Evening entertainment
  • Fishing
  • Outdoor tennis court
  • Scuba diving
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Garden
  • On the beach

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 3 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 120 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

VRClub Tulum Riviera
Tulum Riviera Beach Resort
VR CLUB Tulum Riviera Hotel
VR CLUB Tulum Riviera Tulum
VR CLUB Tulum Riviera Hotel Tulum

Frequently asked questions

Does VR CLUB Tulum Riviera have a pool?

Yes, this property has 3 outdoor pools.

Is VR CLUB Tulum Riviera pet-friendly?

No, pets are not allowed at this property.

What time is check-in at VR CLUB Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at VR CLUB Tulum Riviera?

Check-out is at 11:00 AM.

Does VR CLUB Tulum Riviera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Are there all-inclusive benefits at VR CLUB Tulum Riviera?

Some rate plans available at this hotel are all-inclusive.

Where is VR CLUB Tulum Riviera located?

Nestled on the beach, this Tulum hotel is within a 5-minute walk of Jaguar Park and Tulum National Park. Playa Paraiso is 1.8 mi (2.9 km) away.

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VR CLUB Tulum Riviera Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 11 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 11 out of 95 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
quite and lovely
Stayed 3 nights in Apr 2025

8/10 Good

salvador

Disliked: Amenities
No night life no store on property to buy sunscreen 30 dollars to taxi to town had a good time just not convenient
Stayed 6 nights in May 2025

8/10 Good

Krishnamurthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach front property with very helpful staff.
Stayed 1 night in Nov 2024

6/10 Okay

E

Liked: Cleanliness, property conditions & facilities
Nice enough - front desk staff aren’t very helpful. They will also add money onto taxi costs so watch out. However the dining room and bar staff are lovely and very helpful. There are better options around but it ticks a box
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at VR Club! The resort is quiet and small and has a very family atmosphere. The staff is attentive to all needs and strives for excellence in every area. Food was delicious, room cleaning was excellent, all services were fantastic! Will definitely return!
Stayed 6 nights in Dec 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion this is definitely the best place to stay and a great value for the money. It is absolutely beautiful, the food and drinks are great, and the staff are the best of anywhere I've ever stayed before! I'll be back :)
Stayed 8 nights in Dec 2024

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at VR club, the staff was very helpful and courteous. The evening music was very good. The location is beautiful, peaceful and serene. Hope the entrance road is paved soon!
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, and the place was so clean and outstanding
Stayed 4 nights in May 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Everything was great but the staff was exceptionally friendly
Good buffet
Stayed 4 nights in Jun 2024

8/10 Good

GULSAH

Liked: Cleanliness, staff & service, property conditions & facilities
They can improve food! But rest is good. Staff were amazing
Stayed 7 nights in Jul 2024

8/10 Good

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was very kind and welcoming. Enjoyed the private beach and easy parking. Definitely recommend have a vehicle as the is a bit more secluded.
Stayed 6 nights in May 2024

4/10 Poor

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beach was beautiful. Dresser in room was broken. Could not put toilet paper in toilet, had to put it in a trash can- entire resort is like this. Food was fair at buffet,had food poisoning last night of stay and only ate at resort. Drinks were fair at bar. More mixer than alcohol. Staff was very friendly and helpful. I would give it a 6 out of 10. If u r looking for beautiful beach, this is it. If u r looking for hotel with nice amenities, not the place for you.
Stayed 5 nights in Feb 2025

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, the staff show us the turtles that were born going in the water. Awesome experience. Beautiful view to the beach. Love it.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jasmely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad pot holes on the way to the hotel However the stay was really nice and the staff was really helpful I loved it.
Stayed 4 nights in Jul 2024

8/10 Good

Kalpathi

Liked: Property conditions & facilities
At night the room felt cold and there were no blankets. We came as a group and everyone had the same complaint. Other than that the stay was really enjoyable.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, cheerful and helpful. At the reception desk, at the meals and even those working housekeeping, the service was outstanding. I truly hope they get compensated for their hard work and loving welcome towards your guests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private each and no crowds. The service was outstanding. Get the all Inclusive. I’ll stay again next year. Recommend this to all my family and friends.
Stayed 7 nights in Mar 2024

6/10 Okay

Denise

Liked: Staff & service
Disliked: Amenities
The resort itself was above average for the price. It was nice that it was quiet and on the beach. The seaweed was a constant issue, and although the staff attempted to keep it to a minimum, it did continue to be a problem. I didn't read anywhere in the reviews prior to book that they didn't want you to flush toilet paper, which honestly doesn't sit well with me. There were two restaurants and the buffet on the premises. We only went to the italian restaurant and the buffet. The italian restaurant was good. The buffet breakfast had a number of options including omelets made to order and was included with your stay. We did try the buffet for dinner on two nights which was an extra cost of $64 canadian per person, which seemed a bit expensive to me as the food was nothing to be overwhelmed with. I am thankful we had rented a car. The parking was free. The resort was about 15 minutes by car into downtown Tulum. It would have been expensive to pay for cabs each time we wanted to go into town.
Stayed 7 nights in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have asked for a more perfect destination. The open concept front desk/lounge/bar/dinning has amazing air flow and beautiful views in every direction. The food was always good and the staff were very friendly and always helpful. I would very much like to come back soon.
Stayed 4 nights in Feb 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
BThe good, beautiful views and location on the beach. The bad hardest bed couldnt sleep on and no hot water. Hotel lost power had to check out before my stay was over and get another hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service
Disliked: Room comfort

Aerial View Very Misleading

Overall a nice hotel. Decent food and friendly staff. Drinks were weak and only Dos Equis beer that wasn’t cold. DO NOT rely on the hotel images here! The buildings in the entire bottom have of the aerial view are abandoned, with broken windows and the pool hasn’t been operational in years. ONLY 2 POOLS HERE.
Stayed 7 nights in Jul 2024

2/10 Terrible

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good.
Stayed 6 nights in Aug 2024

2/10 Terrible

Crystal

Disliked: Property conditions & facilities
My initial reservation was at this hotel. However upon arrival everything was so pretty and all, but the AC in there rooms was not cold at all. They offered to move us rooms but the other room was hot as well. asked for a fan and they were unable to provide us with one. Then said (we can buy one, but you will have to pay for it).. Reached out to our booking site and they where able to us hotels immediately.
Stayed 7 nights in Sep 2024

8/10 Good

Otto Edgardo

Liked: Cleanliness, staff & service

NICE PLACE & VERY FRIENDLY STAFF !

Hotel Staff & Premises were in general good. Recently built hotel. Recommend to ask to be placed in 2nd Floor, it´s more private. Restaurant didn´t have red wine for 2 nights. Area were the pancakes are placed, had so many flies. Beers are served through a 1 liter bottle in glasses, thats why its not cold, should be a normal bottle and served directly. DONT go to Tulum without renting a car, taxis are super expensive, as they are a monopoly and there is no uber, that is INCREDIBLE.
Stayed 3 nights in May 2024

6/10 Okay

Nikolina

Liked: Room comfort
The road to the hotel is just in a bad condition; rocks and holes everywhere. Be careful if you rent a car. The location was great, right on the beach and 15-20 min drive to Tulum. The concept is clearly made around the idea that they will try to sell you all inclusive (1200 pesos/person/day). We were told we can decide later and just use the menu for the restaurant if we wanted to ordered dinner that is not a buffet. It was fine the first night, but then the rules suddenly changed. We couldn't order and the restaurant staff kept making excuses and changing their "offer" as the conversation continued. We refused to pay for the buffet and left. This would've all been fine if we were told from the beginning and if they were clear about the "rules".
Stayed 4 nights in Oct 2024