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The Westin Resort & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Resort & Spa, Cancun

On the beach, sun loungers, beach umbrellas, beach massages - The Westin Resort & Spa, Cancun (Cancun)
Couples treatment rooms, hot tub, steam room, body treatments - The Westin Resort & Spa, Cancun (Cancun)
3 restaurants, breakfast served - The Westin Resort & Spa, Cancun (Cancun)
4 outdoor pools, free cabanas, pool umbrellas - The Westin Resort & Spa, Cancun (Cancun)
Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board - The Westin Resort & Spa, Cancun (Cancun)
Near El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun offers a private beach, four outdoor pools, sun loungers, massages, three restaurants, Pilates classes, and a fitness center. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. El Rey Ruins and La Isla Shopping Mall are two other places to visit that come recommended. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    3 min walk - 0.2 miles
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    5 min drive - 1.8 miles
  • Delfines Beach
    Delfines Beach
    6 min drive - 2.2 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    18 min drive - 7.0 miles
  • Langosta Beach
    Langosta Beach
    38 min drive - 12.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    12 min drive

Restaurants

  • Taco Arte Restaurant
    4 min drive
  • Arena Sports Bar
    1 min walk
  • Marco Polo Restaurante
    16 min walk
  • Azvl
    8 min walk
  • Restaurant Las Fuentes
    16 min walk

About this property

The Westin Resort & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment offers free WiFi, a pillowtop bed, and an LED TV with cable channels. Added amenities include room service, a separate tub and shower, and a coffee/tea maker.
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's pool
  • Playground

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 11 meeting rooms
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's pool
  • Fitness classes
  • Pilates classes
  • Shopping
  • Volleyball
  • Yoga classes
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 379 units
  • 6 floors
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera aparthotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins, and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Resort & Spa, Cancun Reviews

8.6

Excellent

8.8

Cleanliness

6.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1670 out of 2981 reviews
Rating 8 - Good. 705 out of 2981 reviews
Rating 6 - Okay. 335 out of 2981 reviews
Rating 4 - Poor. 124 out of 2981 reviews
Rating 2 - Terrible. 147 out of 2981 reviews

Reviews

Verified

10/10 Excellent

Juan Jesus

Liked: Cleanliness, check-in, listing accuracy
Great stay, great service. Great for families.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Angie Samantha

Liked: Cleanliness, check-in
Great staff everything excellent
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, check-in, communication, listing accuracy
Great beach clean property
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, friendly staff, beautiful well kept beach.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gloria Azucena

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and comfortable rooms. Beautiful beach and the fpur pools are great. It is a family hotel vut we didnt have noise problems.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Salim

Liked: Cleanliness, check-in, communication, listing accuracy
The cleanest , friendly , nice beach view from the room
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ernie

Liked: Cleanliness, check-in, communication, listing accuracy
very nice stay, the staffs are so friendly. highly recommended.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, check-in, listing accuracy
The hotel was clean and the staff were very friendly. There were a variety of pools to use, including a heated pool. There were many places to sit on the beach or by the pool. Food at the restaurant was very good.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wendy Ann

Liked: Cleanliness, check-in, communication, listing accuracy
We would definitely stay here again. Very clean rooms with a great view of the ocean. Lots of lounge chairs that provide both sun and shade. Staff are very kind and friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, check-in, listing accuracy
Amazing staff. Everyone went out of their way and was extremely professional and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emanuel Guadalupe

Liked: Cleanliness, check-in, communication, listing accuracy
The staff and overall experience was of its highest
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

robert

Liked: Cleanliness, check-in, communication, listing accuracy
Could use some remodeling otgerwise very nice and clean!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

DARRYL C

Clean, beautiful view from our room Friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shari

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent smaller resort. Great food with fun swim up bar and activities. The beautiful pools had a gorgeous ocean view and beach was also great to lounge at with great service. No hoarding of beach chairs at 6am! Perfect location from downtown Cancún and the airport. The staff was exceptional in every area!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel was very good! We had a great view of the beach and easy access to all pools and facilities. Our room was very ample and with all that you may need, but it needed maintenance, shower door didn´t close and seemed as it was to fall off its hinges, and the bathroom walls needed some maintenance as well. Buffet was ok. There is a surf wave pool which was awesome! Our son had a blast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort, breakfast was good. beach was ecellent and having a heated pool open until 10 pm was fantastic.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Linford David

Liked: Cleanliness, check-in, communication, listing accuracy
We had a room on the bottom level looking over the sea ans was absolutely beautiful to sit on the porch and drink coffee in the morning. All staff are so helpful and kind.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, check-in, listing accuracy
Customer service was excellent and prompt. Our room was clean and spacious. Beach front was beautiful with lots of access to seating both poolside and on the beach.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jody

Liked: Cleanliness
The entire resort was lovely. Our room was beautiful and peaceful, and the staff were amazing. On our last day there was a glitch with our check out time and the concierge desk did everythi they coudd to accomodate us.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

BIPUL K.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was good. Pool was good. And surrounding environment was also excellent. And public bus stops was very near from the hotel, their service also very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Saikumar Muntha

Liked: Cleanliness, check-in, listing accuracy
Amazing beach view
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Andresa

Liked: Cleanliness, check-in, communication, listing accuracy
Definitely recommend. It’s on the quiet end of the hotel zone. The bus stop is right in front and it’s only a one US dollar. The hotel staff was nice and friendly.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

efrain

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
The room was cool the beach and pool was great but being treated as a guest wasn’t the best
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, check-in, communication, listing accuracy
This is a very nice hotel. Comfortable spacious rooms, large clean bathroom with good shower and plenty of hot water. Great swimming pool and spectacular beach. This hotel is located in a quieter area at the southern end of the main beach. There is a very cheap and regular bus service outside the hotel if you want to go out for more action. Breakfast at the hotel was excellent with plenty of choice. The hotel restaurants were also really good.
Stayed 7 nights in Mar 2026