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The Westin Resort & Spa, Cancun

4.0 star property
Beachfront, with full-service spa

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your current months are May, 2024 and June, 2024.
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June 2024

The Westin Resort & Spa, Cancun

Photo gallery for The Westin Resort & Spa, Cancun

Banquet hall
Exterior
1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F) | Pillowtop beds, in-room safe, desk, iron/ironing board
Meeting facility
Exterior

Overview of The Westin Resort & Spa, Cancun

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Popular LocationArena Sports Bar1 min walk
  • Popular LocationLa Estancia1 min walk
  • Popular LocationIberostar Cancun Golf Course2 min drive
  • Popular LocationDelfines Beach3 min drive

Room options

View all photos for 1 Bedroom Master Suite, 1 King, Ocean View, Balcony (L)

1 Bedroom Master Suite, 1 King, Ocean View, Balcony (L) | Living area | LED TV

1 Bedroom Master Suite, 1 King, Ocean View, Balcony (L)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F)

1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F) | Living area | LED TV

1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillowtop bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite, 1 Bedroom, 1 King, Ocean View, Balcony (K)

Ambassador Suite, 1 Bedroom, 1 King, Ocean View, Balcony (K) | Living area | LED TV

Ambassador Suite, 1 Bedroom, 1 King, Ocean View, Balcony (K)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillowtop bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 1 King, Ocean View, Balcony (B)

Deluxe Guest Room, 1 King, Ocean View, Balcony (B) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Guest Room, 1 King, Ocean View, Balcony (B)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 1 King, Lagoon View, Balcony (A)

Deluxe Guest Room, 1 King, Lagoon View, Balcony (A) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Guest Room, 1 King, Lagoon View, Balcony (A)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Junior Suite, 1 King, Lagoon View (E)

1 Bedroom Junior Suite, 1 King, Lagoon View (E) | Pillowtop beds, in-room safe, desk, iron/ironing board

1 Bedroom Junior Suite, 1 King, Lagoon View (E)

Highlights

Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Doubles, Ocean View (J)

Guest room, 2 Doubles, Ocean View (J) | Pillowtop beds, in-room safe, desk, iron/ironing board

Guest room, 2 Doubles, Ocean View (J)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Guest Room, 2 Doubles, Lagoon View, Balcony (C)

Deluxe Guest Room, 2 Doubles, Lagoon View, Balcony (C) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Guest Room, 2 Doubles, Lagoon View, Balcony (C)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Guest Room, 2 Doubles, Ocean View, Balcony (D)

Deluxe Guest Room, 2 Doubles, Ocean View, Balcony (D) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Guest Room, 2 Doubles, Ocean View, Balcony (D)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Guest room, 1 King, Lagoon View (G)

Guest room, 1 King, Lagoon View (G) | Pillowtop beds, in-room safe, desk, iron/ironing board

Guest room, 1 King, Lagoon View (G)

Highlights

Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Doubles, Lagoon View (I)

Guest room, 2 Doubles, Lagoon View (I) | Pillowtop beds, in-room safe, desk, iron/ironing board

Guest room, 2 Doubles, Lagoon View (I)

Highlights

Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Guest room, 1 King, Ocean View (H)

Guest room, 1 King, Ocean View (H) | Pillowtop beds, in-room safe, desk, iron/ironing board

Guest room, 1 King, Ocean View (H)

Highlights

Air conditioning
LED TV
Pillowtop bed
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. El Rey Ruins and La Isla Shopping Mall are two other places to visit that come recommended. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive
  • Delfines Beach - 3 min drive
  • El Rey Ruins - 5 min drive
  • Aquaworld - 6 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 1 min walk
  • Taco Arte Restaurant - 4 min drive
  • La Hacienda Restaurant - 5 min drive
  • Km 19.5 - 8 min walk
  • Restaurant las Fuentes - 14 min walk

About this property

The Westin Resort & Spa, Cancun

Hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun provides a poolside bar, a terrace, and shopping on site. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a manicure/pedicure, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Pilates classes and yoga classes are offered at the gym; other things to do include basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, express check-out, and express check-in
  • Tour/ticket assistance, a 24-hour front desk, and a porter/bellhop
  • Guest reviews say good things about the beach locale, pool, and helpful staff
Room features
All 379 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 8 2023 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins, and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 662 out of 1285 reviews" "
Rating 8 - Good. 313 out of 1285 reviews" "
Rating 6 - Okay. 148 out of 1285 reviews" "
Rating 4 - Poor. 71 out of 1285 reviews" "
Rating 2 - Terrible. 91 out of 1285 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly what we were looking for. A quick, stress-free getaway. We endured a 90 minute time share presentation to ear resort credit (which we used for a nice massage!). The pressure to TAKE the presentation were stronger than the push of the sales team to make us purchase the 'ownership' option (it's not for us, we typically do adventure-based exotic, new-destination travel). they delivered what they promised in terms of incentive. We were housed in a part of the resort that was quiet, with direct access to the ocean. Clearly, the highlight of our experience was our dining at Arena- not the food per se- but the loving attention I received from Alesandro, who provided me an (off the menu) option for a broth, carrot, veggie and shredded chicken option to help with my bad stomach issue). His care for me was touching and memorable. All in all, a great stay.
Stayed 5 nights in Apr 2024

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in pretty early, still breakfast time. I had to pay for breakfast even though I paid extra to get breakfast included. But check in date was not included… what!? As I was checking in I was commenting I wanted to have breakfast and was excited to start vacation with a nice breakfast. Why wasn’t that communicated as I was checking in. Communication was horrible!!! Then our 2nd day having breakfast I had to pay for 1 of the 3. I get charge per person on the room but only given 2ppl breakfast.. what!! Also was not communicated at check in. Embarrassing having to pick and choose which one of us was going to skip breakfast for the day. I was told gym was on the 3rd floor. Walks up and down the 3rd floor… NOTHING. There was hair on the bathroom tub, disgusting.

8/10 Good

Samira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach
Stayed 2 nights in Apr 2024

8/10 Good

Ekaterina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the stay in April 2024 very much. The staff is attentive, the hotel has many good amenities and the beach is wonderful. This being not the first stay at this property and Cancun in general i was unpleasantly surprised by the pricing for food and drink. Simple foods like tacos, pizza and chips for 2 with no alcohol goes to 70 - 80 US dollars at this hotel. This is way too much even for the Unoted Stated.

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was just OK but expensive. The beach was great and the pools were good. Plenty of chairs and umbrellas
Stayed 5 nights in Apr 2024

6/10 Okay

Martina

Traveled with partner
Gorgeous beach area. Perfect for jumping waves. Lovely pool as well. We were unfortunately not impressed by the food (flavourless pizza and over drenched nachos), but we understand that people have different tastes. We were also a little flabbergasted by the price of food and drink. It seemed excessive for what it was. ~$30usd for a single person’s breakfast buffet was a bit out there.
Stayed 1 night in Apr 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow front desk and we got locked out of our room at 10 am despite requesting an 11:00 checkout. Other than that, it was FANTASTIC!
Stayed 1 night in Apr 2024

6/10 Okay

Sivakumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro-The property was nice and clean . Beautiful location . Cons-Also the location since it is at the very end of the hotel area. Breakfast (not included) opens at 6:30 . If we book a tour then the bus will be there by 6:30 and you have to skip the breakfast. They keep 2 packets of coffee and we were 4 people staying and when asked the housekeeping staff mentioned that they will give only 2 packets every day after insisting that we had to leave early next day for the tour then they delivered another 2 packets of coffee Next day same thing happened. We stayed there for 5 days and out of which we had booked the tour for 4 days and all 4 days we had to skip the breakfast to catch the tour bus. There’s a frequent local bus service which goes around the town but since the property is located very far away it takes minimum 20 minutes to get to the restaurant area ( There are 2 restaurants inside the property ) we wanted to try other options. DoorDash or Uber eats don’t deliver since it is far away. Everything is very expensive including the coffee at Starbucks inside the market located inside the property. If you are going to stay in the resort enjoying all the amenities and beaches then go for it . But if you are going to take tours and want to explore local places then choose the other hotels located centrally.
Stayed 5 nights in Apr 2024

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024