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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Exterior - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)
Business center - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)
Pool views, serves lunch, dinner, and happy hour - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)
Pool views, serves lunch, dinner, and happy hour - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)
32-inch LCD TV with cable channels, TV - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)
The Westin Lagunamar Ocean Resort Villas & Spa in Cancun offers a white sand beach, swim-up bar, and three restaurants. Guests enjoy hot stone massages, basketball, volleyball, in-room WiFi, on-site shopping, mini golf for children, and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

About the neighborhood

Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    2 min walk - 0.1 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    3 min walk - 0.2 miles
  • EyeEm Custom Shoots Q4 2018
    Isla Dorada
    5 min walk - 0.3 miles
  • Hotel Zone Beaches
    Hotel Zone Beaches
    8 min walk - 0.5 miles
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Park Royal Cancun
    6 min walk
  • Starbucks
    5 min walk
  • Andiamo
    6 min walk
  • Los Chachalacos
    6 min walk
  • Starbucks
    3 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment boasts a jetted tub and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free crib

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool. One of the pools will be unavailable from April 12 2027 to September 30 2027 (dates subject to change).

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront aparthotel is in the historical district, just steps from El Sol de Cancun and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 721 out of 1059 reviews
Rating 8 - Good. 203 out of 1059 reviews
Rating 6 - Okay. 73 out of 1059 reviews
Rating 4 - Poor. 20 out of 1059 reviews
Rating 2 - Terrible. 42 out of 1059 reviews

Reviews

Verified

10/10 Excellent

Allison Anthonisz Thornton

Liked: Cleanliness, check-in, communication, listing accuracy
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Oliver Merced

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gaynor

Liked: Cleanliness, check-in, communication, listing accuracy
The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, check-in, communication, listing accuracy
Just barely enough chairs for everyone in the hotel. I had to make a couple laps around at 2 pm just to find a single chair. They have other chairs that are further away from the pool, so you'll end up there if your late to the pool. Pool and area around it is very clean and well staffed.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Yujia

Liked: Cleanliness, check-in, communication, listing accuracy
The room was nice and right across the mall. The beach is clean. The ocean view is very limted even though we booked ocean view room. The floor plan is like a maze so easy to be lost.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, check-in, communication, listing accuracy
We’ve stayed here twice now. This room way much better than the first, as it was ocean front. (Not ocean view-first was ocean view and we were on the side) The rooms are perfect! Staff is great! We like the sports bar best, Julio is wonderful waiter and the bartender was excellent! We like this location also, since you can walk across to the mall, restaurants, bars and the aquarium. The bus stop is close to go to Isla Mujeres ferry or anything else.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there’s dining options across the street in the high end mall.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Justin Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Room was spacious with amazing ocean views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to shopping mall and transportation. Nice view, friendly staff
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Edmond

Conveniently located across the street from La Isla shopping complex with seceral dining options.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and lived the ocean view.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Imelda G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place with pools facing the beach, it was a truly amazing place to relax and unwind.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, beautiful, clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great beach facility
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the view is gorgeous.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this hotel and I will be back next year. The kitchenette in the room is great to have. Comfy beds, amazing pool and beach, that's all you need!
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views!
Stayed 8 nights in Aug 2025