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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Lobby
Pool views, serves lunch, dinner, and happy hour
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 8 min walk - 0.5 miles
  • Cancun Convention Center - 8 min drive - 2.5 miles
  • Gaviota Azul Beach - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Upscale eco-certified resort near La Isla Shopping Mall
At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a detox wrap, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
Other perks at this resort include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge)
  • Massage treatment rooms, luggage storage, and beach umbrellas
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 580 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Balconies, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 495 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 495.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront resort is in the historical district, just steps from Tequila Museum and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Issa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay for a family of 5
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always helpful, the property is gorgeous, the entertainment team is very friendly and super fun!!
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent staff.
Stayed 1 night in May 2025

8/10 Good

Rita

Liked: Cleanliness, amenities
The breakfast was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Robert Jerome LaBelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, secure, wonderful staff, great food.
Stayed 6 nights in Apr 2025

10/10 Excellent

Judy Josol

Liked: Cleanliness, amenities, property conditions & facilities
Location is so convenient. Amenities are amazing and the people are so friendly. I would definitely recommend this resort. Perfect for a family vacation.
Stayed 7 nights in May 2025

10/10 Excellent

Shanoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was breathtaking and very inviting.
Stayed 4 nights in May 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation spot and hotel! The staff were all very friendly and helpful. The resort, beach, rooms and entire hotel was very fun and clean. Absolutely will be coming back and recommend this place to everyone!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Would recommend and comeback!
Stayed 4 nights in May 2025

10/10 Excellent

marion

Liked: Cleanliness, amenities, property conditions & facilities
We had a great villa over 700sqf with amazing few
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Directly across the street from a beautiful shopping mall with premium shopping and lots of nice restaurants, walked a few blocks after sundown and felt perfectly safe. Would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about this place
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is super friendly and helpful. The pools stay open till 10pm, they have 3 large pools, including one with a slide. Daily activities for guests to enjoy.
Stayed 5 nights in Apr 2025

10/10 Excellent

nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pools and landscape. Room was spacious and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for a family vacation perfectly located in the middle of the peninsula
Stayed 2 nights in Nov 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place food in area not so good
Stayed 4 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter Kwok-Suan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lagunamar has one of the unforgettable lagoons in front of the sea, that encourage you to relax, unwind and enjoy your vacation. Staff are attentive with your needs, and provide for a comfortable stay. You are treated as a guest and have many opportunities to participate in themed dining events. Thanks, Lagunamar for an unforgettable experience.
Stayed 4 nights in May 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the service is excellent.
Stayed 9 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely salt water pools. Friendly staff. Of course they will bug you about a timeshare. Just say No thanks
Stayed 3 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

martinon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the washer and drier. It makes it a lot easy to travel back hime with dry cloths.
Stayed 3 nights in Apr 2025

8/10 Good

kwokming

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2025