Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

The Westin Cancun Resort Villas & Spa

4.0 star property
Beachfront resort with 3 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for The Westin Cancun Resort Villas & Spa

Outdoor spa tub
Bar (on property)
3 restaurants, breakfast served
Couples treatment rooms, steam room, body treatments, aromatherapy
On the beach, white sand
The Westin Cancun Resort Villas & Spa is near La Isla Shopping Mall. Visitors can relax at the poolside bar, unwind in the steam room and sauna after a spa treatment, and enjoy multiple dining options and tennis courts for active guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bathtub and shower
Hair dryer
Private bathroom
Digital channels
In-room safe
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bathtub and shower
Hair dryer
Private bathroom
Digital channels
In-room safe
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
2 bathrooms
Separate bathtub and shower
Hair dryer
  • 78 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Non Smoking, Lagoon View (Balcony)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bathtub and shower
Hair dryer
Private bathroom
Digital channels
In-room safe
  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Non Smoking, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
2 bedrooms
Private bathroom
2 bathrooms
Separate bathtub and shower
  • 78 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Non Smoking, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
3 bathrooms
Separate bathtub and shower
Hair dryer
  • 117 sq m
  • Lagoon view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
3 bathrooms
Separate bathtub and shower
Hair dryer
  • 117 sq m
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

You may also like

Ad
Aerial view

Moon Palace Cancun - All-Inclusive

Cancun
  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 2,910 reviews
Moon Palace Cancun - All-Inclusive

About the neighborhood

Map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 6 min drive - 1.4 miles
  • El Rey Ruins - 8 min drive - 1.6 miles
  • Delfines Beach - 10 min drive - 1.8 miles
  • Riviera Cancun Golf Resort - 21 min drive - 4.8 miles
  • Moon Palace Golf Club - 28 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 11 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪La Estancia - ‬5 min drive

About this property

The Westin Cancun Resort Villas & Spa

Upscale resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at The Westin Cancun Resort Villas & Spa and take advantage of a swim-up bar, a poolside bar, and a terrace. Treat yourself to a body wrap, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.
Other perks include:
  • 4 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, smoke-free premises, and concierge services
  • Massage treatment rooms, an elevator, and a 24-hour front desk
Room features
All guestrooms at The Westin Cancun Resort Villas & Spa boast perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Separate tubs/showers, free toiletries, and hair dryers
  • 32-cm flat-screen TVs with digital channels

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,352 reviews
The Westin Resort & Spa, Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Concierge services

Outdoors

  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Comprehensive recycling policy
  • Lifeguards
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

Frequently asked questions

Does The Westin Cancun Resort Villas & Spa have a pool?

Yes, this property has 4 outdoor pools.

Is The Westin Cancun Resort Villas & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Cancun Resort Villas & Spa?

Self parking is free at this property.

What time is check-in at The Westin Cancun Resort Villas & Spa?

Check-in begins at 4:00 PM.

What time is check-out at The Westin Cancun Resort Villas & Spa?

Check-out is at 10:00 AM.

Where is The Westin Cancun Resort Villas & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.7 mi (2.8 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 90 reviews
Rating 8 - Good. 25 out of 90 reviews
Rating 6 - Okay. 14 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ziny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was really friendly.
Stayed 6 nights in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
I only spent 1 night but we enjoyed it.

10/10 Excellent

Cintia

Excellent location and service. Beautiful views !!
Stayed 4 nights in May 2023

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and safe.
Stayed 4 nights in May 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

10/10 Excellent

Issac c

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfy beds. Great location
Stayed 3 nights in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service, beautiful views, relaxing
Stayed 3 nights in Jul 2022

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation.
Stayed 7 nights in Mar 2025

8/10 Good

AVISHEK

Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

素�

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the studio it’s very nice
Stayed 2 nights in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a couple of days
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2022

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a studio villa w/full kitchen. It was very well equipped. The ocean view from the balcony was a joy every day! Only downside was the food options on property. The Arena sports bar was good for casual dining, but service was very slow. The breakfast buffet was good too. Dinner options were not good. Best to go off property for dinner.
Stayed 4 nights in Jun 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind. Property was clean and very quiet.This hotel is at the end of the hotel zone for reference. Public transport does pass in the front which takes you up and down the strip for $1 or 12mxn. Very convenient. They provide beach towels. No need to bring shampoo/conditioner or body wash they have a great high end selection. Also, added bonus this hotel does not charge resort fees. Would def recommend this resort.

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s superb except the shower drain flow is slow that water accumulates on the floor.
Stayed 4 nights in May 2022

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything closed around 10 no swim up bar no wave surfer. All the items it said the hotel had were not availed including the other bar outside.
Stayed 5 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A few hundred dollars went missed from our luggage

The hotel was clean, condition was ok. But the service was not good. We had a few hundred dollars in our luggage and it was disappeared. Someone went through our luggage because the money was at the bottom. This never happened to us in other places.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A decent hotel with good service

A decent hotel which is well located near the end of the hotel strip, so in a quieter part of the area. Our 2 bed sea view villa was well appointed with great amenities such a dishwasher and clothes washer and dryer. Service is good. We had an issue with the sofa sleeper and the guest relations manager (Johanna) came to see us to discuss the morning after we checked in. We were also provided with a courtesy room for 30 mins between check-out at 10am and departure to catch our flight at 2pm which allowed the children to shower after their swim. Concierge was very helpful in providing info about the local area. Overall, I’d rate this hotel 8/10.
Stayed 5 nights in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo increíble!! muy cerca del aeropuerto, tiene donde estacionarse, habitación cómoda y muy amplia, maravilloso lugar para venir con niños!! Personal super amable, restaurantes del hotel ricos y muy cerca de otros acá de Cancún. Área en el hotel para tomar clases de surf con Oscar que es un gran gran maestro, salvavidas Vidal súper amable y responsable. En general increíble hotel para viajar en grupo grande y con niños!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort
Stayed 4 nights in Jun 2025

2/10 Terrible

Bradley

We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos muy bonito ademas el personal muy amable y atento Muchas gracias
Stayed 6 nights in Apr 2025

8/10 Good

Andrea Darling de

Liked: Cleanliness, staff & service, amenities
Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great!
Stayed 4 nights in Mar 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.