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The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4

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Photo gallery for The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

A resort with multiple swimming pools, beachfront views, and a variety of building structures. - The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive (Cancun)
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A modern living room with a sofa, armchair, and a desk with a TV. There is a large window with a view of the ocean. - The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive (Cancun)
A resort with a central building surrounded by lush greenery and a view of the ocean. - The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive (Cancun)
A hotel room with a large balcony, a bed with a patterned bedspread, and a view of the ocean. - The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive (Cancun)
Consider a stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive and take advantage of a free breakfast buffet, 2 beach bars, and a poolside bar. With a beachfront location, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure, and a body treatment at Sensoria Spa, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball and basketball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a grocery/convenience store and concerts and live shows.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a bench, a nightstand, a lamp, a phone, and a view of the ocean.

Sian Kaan Master Suite

  • Sleeps 2

View all photos for Room Standard with Sea View

Minibar (free items), in-room safe, blackout drapes

Room Standard with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Pyramid Ocean Front Room

Shower, hair dryer, bathrobes

Pyramid Ocean Front Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Traveling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    3 min walk - 0.2 miles
  • The Museo Maya de Cancún sign with a clear sky and palm trees in the background.
    Maya Museum of Cancun
    9 min walk - 0.5 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    10 min walk - 0.5 miles
  • A park with a fountain, palm trees, and a distant body of water under cloudy skies.
    Iberostar Cancun Golf Course
    13 min walk - 0.7 miles
  • Oasis Arena
    1 min walk - 0.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    17 min drive

Restaurants

  • Tun-kul
    9 min walk
  • Tatish Restaurant
    4 min walk
  • La Placita
    2 min walk
  • Havana Sports Bar
    1 min walk
  • Coffee & Me
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 5.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.

Where is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Oasis Arena and Iberostar Cancun Golf Course. Delfines Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

7.2

Good

7.6

Cleanliness

7.6

Amenities

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 719 out of 1834 reviews
Rating 8 - Good. 367 out of 1834 reviews
Rating 6 - Okay. 301 out of 1834 reviews
Rating 4 - Poor. 183 out of 1834 reviews
Rating 2 - Terrible. 264 out of 1834 reviews

Reviews

Verified review

6/10 Okay

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff. Very friendly and the evening show was beautiful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

SUDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very polite and helpful during my staff at the resort.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and all restaurants were super clean. All employees were very nice and accommodating
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

ALVARO

Liked: Cleanliness, staff & service, amenities
The property is in need of renovation. Some of the pools have mold, and the overall infrastructure needs to be updated. The rooms require attention as well: the beds and pool towels need to be replaced. The sofas are so worn out that you can feel the frame when you sit down—there is barely any cushioning left. The balcony chairs in the suites are dirty and old, and the balconies themselves were not clean. The place looks very nice in photos, but reality is a different story. On a positive note, the service and food were excellent. Also, some of the pools are ok—specifically the tiled ones.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. We’re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Rupinder Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

izhak

Disliked: Staff & service
I got charged extra for adding my wife to the room! For 585$ !!!! This is crazy! I never had something like that! The room was hot- the Ac not working good The tv not working for other apps to watch movies on smart tv. The shower was horrible.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Maureen Angulo y Samuel Wosk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! The food was great! And the pool was AMAZING!
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Hristina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
old, pretty unkept, but friendly people and nice restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Vianney

Liked: Cleanliness, staff & service, amenities
Restaurants were well varies. We loved Cayeres our favorite. Gourmet food. Abram chef #1 in cacun. Waitress very friendly and hopefully. Room was clean . AC not cooling properly.
Stayed 6 nights in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pools were great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

kessandra

Liked: Cleanliness, staff & service, amenities
Excellent staff, everyone was helpful and friendly
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Jaime Tapia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what we expected overall it was clean, pool areas where all nice too!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean is visible from every ocean front romm which i stayed in its truly ocean front resort with an incredible staff ❤️ 👏 💙 they make you feel like family its safe diverse and extremely fun
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Food was decent, the aguas frescas at the buffet were the best! They have plenty of pools where they are not crowded. They have good restaurant options and experiences. Entertainment was good, something to do every night. The only bad thing is that they have timeshare sellers, they are not pushy but awkward.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaning, originally front desk staff was great. Not so great at the end of the trip. Overall a great experience.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Great view of the ocean. The food was excellent. Many different restaurants to choose from. It wasn't just the buffet, although the buffet food was fabulous. The service was over the top. Waitstaff were very attentive and when we had an issue in the room, they were there immediately to fix.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grounds were well kept however the AC in the room could not keep the room cool at all. The entire time room was warm and muggy at best. Room didn't cool down until about 3am. Part of the reason was insulation around the balcony doors was missing. All the humid ocean breeze would go straight thru around the doors. Other than that, people were courteous, pools were clean. Several buffets and places to eat but food as ok at best. Not impressed, maybe because Im used to eating homemade Mexican food daily. Most of the buffet food didn't seem fresh. Beans were dry, and other food was not what I'd expect from a beach resort. Had to go up the road for some authentic street tacos. Those were Good! Nice property but I wouldn't stay there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean room was amazing. A bit old...sliding glass doors were very hard to operate. Room could have been a bit cleaner specifically the bathroom Everything else was amazing!! Highly recommend.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Behnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More activity for the kids, especially along the beach. Something like Soccer volleyball didn’t include kids was 11 years old. They didn’t session for the same age. At least I was in the other resort they have more activity for the kids.
Stayed 11 nights in Dec 2025
Verified review

6/10 Okay

Kerri Ellen

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The grounds are beautiful and we enjoyed the iguanas and peacocks. Our rooom was clean, but we were not thrilled when they ran out of water for 2 hours. - Couldn’t shower before we went out for the night. Family pool area was mostly clean. Swim up bar pool was disgusting…we avoided it. I understand that it was spring break, but I didn’t see people cleaning outside as often as I would have liked when I saw cigarette butts, cups in the bushes, and tissues in the pool multiple times throughout the week.
Stayed 8 nights in Mar 2026