Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only luxury on the beach

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your current months are April, 2024 and May, 2024.
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May 2024

Sun Palace Cancun - Adults Only - All-inclusive

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Aerial view
Superior Deluxe Ocean View - King Size Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from room

Overview of Sun Palace Cancun - Adults Only - All-inclusive

9.2

Wonderful

Highlights
  • Staff & service is scored top 10% in Cancun by travelers.
  • Cleanliness is scored top 10% in Cancun by travelers.

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Enjoy the neighborhood

Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course1 min drive
  • Popular LocationDelfines Beach2 min drive
  • Popular LocationEl Rey Ruins4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

Room options

Superior Junior Suite Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Partial Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
Bathrobes
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Bathrobes
Jetted bathtub
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Bathrobes
Jetted bathtub
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite - Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
2 bedrooms
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite With Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About the neighborhood

Cancun

Sun Palace Cancun - Adults Only - All-inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near theme parks and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Scuba diving, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive
  • Delfines Beach - 2 min drive
  • El Rey Ruins - 4 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Arena Sports Bar - 6 min walk
  • La Hacienda Restaurant - 5 min drive
  • Km 19.5 - 11 min walk
  • Restaurant las Fuentes - 9 min walk
  • Sun Palace - 1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property refurbished in 2019 and located near Delfines Beach
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a body treatment, a facial, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and more. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1007 reviews" "
Rating 8 - Good. 186 out of 1007 reviews" "
Rating 6 - Okay. 58 out of 1007 reviews" "
Rating 4 - Poor. 22 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, super friendly and helpful staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Sharon Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the check in to the check out everything and I mean EVERYTHING AND EVERYONE was absolutely amazing. Me and my fiancé was truly impressed and had the BEST vacation ever.
Stayed 5 nights in Mar 2024

6/10 Okay

Suzanne

Traveled with partner
Liked: Staff & service
Excellent staff but unfortunately could not make up for the poor quality in food. We ended up eating out a lot for dinner. Resort is very quiet and boring. Good place if you want to be secluded.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful experience. The service and dining is top notch. Even though reservations at the restaurants were required for dinner we were easily able to get a table even if the app said none were available. Staff was more than willing to accommodate us. My only criticism is that people save seats at the pool despite being asked not to by staff. I’m not talking about members only areas. Those guests are entitled due to the extra fees they pay. Regular guests are up at 6am putting towels down and then disappearing for hours. There are always seats at the beach but the main pool is always full. If you are someone who gets annoyed by this be aware. If you are flexible, seats do open up as the day wears on. But again, if you are annoyed or want to complain this is not the resort for you.
Stayed 4 nights in Mar 2024

10/10 Excellent

Doris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and food is excellent overall I would recommend this property to anyone
Stayed 4 nights in Mar 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Christopher Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and lots of fun.
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service
Y
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great food options
Stayed 4 nights in Mar 2024