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MIO Tulum Hotel Boutique

3.0 star property

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Exterior - MIO Tulum Hotel Boutique (Tulum)
Spa - MIO Tulum Hotel Boutique (Tulum)
Spa - MIO Tulum Hotel Boutique (Tulum)
Family Suite, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, free WiFi - MIO Tulum Hotel Boutique (Tulum)
Individually decorated, individually furnished, desk, free WiFi - MIO Tulum Hotel Boutique (Tulum)
MIO Tulum Hotel Boutique provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Executive Studio Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, free WiFi

Family Suite, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Studio Suite, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Panoramic Studio Suite, 1 King Bed, Non Smoking

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Suite, 1 King Bed with Sofa bed, Smoking

Individually decorated, individually furnished, desk, free WiFi

Comfort Suite, 1 King Bed with Sofa bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Tulum City Center, a neighborhood in Tulum, is home to MIO Tulum Hotel Boutique. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Tulum travel guide
View more Apartments in Tulum
Map
Avenida Satelite, Entre Calle Polar y Calle Sagitario, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    19 min walk - 1.0 mile
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    10 min drive - 3.3 miles
  • Dos Aguas Park
    3 min walk - 0.2 miles
  • Hospital de Tulum
    11 min walk - 0.6 miles
  • Hunab Lifestyle Center
    19 min walk - 1.0 mile

Getting around

  • Tulum Intl. Airport (TQO)
    46 min drive

Restaurants

  • La Guarida
    1 min walk
  • La Negra Tomasa
    1 min walk
  • Tacos Diaz
    2 min walk
  • Onyx
    1 min walk
  • Harrtoo
    1 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Smoking not allowed

Services and conveniences

  • No housekeeping service

Things to do

  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 60 per vehicle
  • Airport shuttle fee per child: USD 60

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is MIO Tulum Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at MIO Tulum Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MIO Tulum Hotel Boutique?

Check-out is at noon.

Does MIO Tulum Hotel Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 60 per vehicle applies.

Where is MIO Tulum Hotel Boutique located?

Located in Tulum City Center, this apartment building is 0.2 mi (0.3 km) from Dos Aguas Park and 2.2 mi (3.5 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MIO Tulum Hotel Boutique Reviews

7.2

Good

7.0

Cleanliness

2.0

Location

3.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 71 reviews
Rating 8 - Good. 15 out of 71 reviews
Rating 6 - Okay. 8 out of 71 reviews
Rating 4 - Poor. 8 out of 71 reviews
Rating 2 - Terrible. 12 out of 71 reviews

Reviews

Verified

6/10 Okay

Joaquin

Liked: Check-in, communication, listing accuracy
The room looks nice at first and has enough for a place to stay and sleep but there was 2 cockroaches that came during our 3 day stay but the area is a good spot . It’s nice to stay and sleep and located near a 7/11 and good area but be aware of bugs
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Georgios

Liked: Cleanliness
Disliked: Amenities
Clean room. Good price and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emmanuelle

Liked: Cleanliness, room comfort, communication

Very nice place !

Very comfortable bed, beautiful decoration air conditionning and fridge in the room
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
For this price was clean enough and cool area
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

SHAYRA-CREE SUZANNE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful little place to stay! Would recommend for those not looking for something to fancy. Many taco stands right by as well as restaurants and bars. Gates get locked at night so very safe amd pretty quiet. Wonderful helpful staff! Warm water and a decent breakfast was included. :)
Verified

6/10 Okay

raphael

Liked: Cleanliness, communication
Disliked: Amenities
very basic place in an excellent location. friendly staff. in the share kitchen no knife/fork / salt paper. i booked it because it said kitchen in the room..... no microwave or pot to boil eggs or pan to fry something. good place for overnight or a base to travel during the day and back to rest.
Stayed 9 nights in Mar 2024
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
Pros- Good price and you are close to alot of restaurants, shops, and public transportation. Cons-There were multiple blood stains on the pillow and bed sheets. There was mold in pretty much every location in this specific room (not sure if the other rooms are like this). Lastly, there was only cold water.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Nanci

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I tried multiple times getting in contact (calling, texting and emailing) with the contact number, and no one ever answered me back. The expedia says that we have to get in contact since they don’t have front desk… so I got desperate. Ended up they do have front desk (and they were very nice and I had a fast check in), so I stressed out for nothing. The room was really really simple which I wouldn’t mind based on the price… but although the sheets were clean… the blanket and the pillows were smelling terrible!!!! They just offered towels at the end of the night. And there was a lot of mold in the walls… I wouldn’t get back although the location is great.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

C.NICHOLAS

Liked: Cleanliness, room comfort, communication

Very cute, clean, Boutique spot w friendly vibe

Hi I stayed two separate occasions at this place. It’s very whimsical. The owner has put tons of art all over the place which added to the plants and the abundance of light makes it definitely awesome. It’s more unique than the other places i’ve stayed in Mexico. there’s a cute little breakfast lunch spot in it that’s full of locals which to me means a lot of things. all positive. it is pretty central and the bus stations like five blocks away. The only negative and this is for all hotels in the center is that the taxis do charge a lot to get down to the beach area. But there is a “collectivo” (shared bus w mostly locals. I use for 40 pesos to get there during the day, which isn’t a problem. the better Restaurants like Negra Huitlacoxe and a bunch of Local spots, also the live music (Batay Palma Central & Mercado Centreau are favorites) seems to all be over here in the center so that’s why I prefer to stay over here. Very safe, very clean, 11am checkout which I prefer. I will stay here and at their other spot in Bacalar again. I’m off to Hol Box. peace out! Nicholas V from NYC!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Terence

Liked: Cleanliness, check-in, communication, listing accuracy
This is a basic hotel but provides all you need with TV , private bathroom and small fridge I have stayed there twice and alway been fantastic value ,one of best value hotels I have found in Mexico.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommended as it is in the center of Tulum, everything is close by which makes it very convenient.
Stayed 28 nights in Mar 2025
Verified

2/10 Terrible

Karen

Liked: Check-in
Disliked: Cleanliness, listing accuracy
There is hair on my bed sheets that is not mine. The place is old and basic with a lot of mosquitoes and a dead cockroach. Room is dim and aircon is not cold. The link from the booking is also wrong. There is no “boutique” word on the actual site so it’s quite confusing. Oh yes, the band next door played till past 11pm!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort, communication

Excellent

Amazing stay
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Dannielle

Disliked: Cleanliness
Staff were friendly, although there was a scorpion in our room and they did a poor job cleaning there was an old tomato and pepper in the fridge. But the price was good.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jose E

Disliked: Cleanliness, property conditions & facilities, communication
The place was not clean Too much noise Towels were dirty and smells really bad the bed sheets also
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Alejandra

Disliked: Cleanliness, room comfort, communication

It's cheap but it's not clean

Installations are very old and dirty. during my stance in this place never clean up my room.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Bruce

Disliked: Amenities, property conditions & facilities
the rooms are pretty subpar, broken tile everywhere, the locks non existent, and noise during the night quite high. don't expect hot water.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Jorge Isaac

Liked: Cleanliness
left the car outside the hotel and someone open it and stole the suitcases inside in less than 30 minutes, dangerous zone
Stayed 1 night in Sep 2023
Verified

8/10 Good

Paola Marlen Lazarín

Liked: Check-in, communication, listing accuracy
Había muchas tiendas, restaurantes y bares cerca, el aire funcionaba bien, la limpieza era aceptable.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Maximiliano Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo estuvo muy bien. ¡La atención perfecta! Lo recomiendo. Volvería.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Edgar

Liked: Property conditions & facilities, communication
Muy bien. Lo recomiendo si no quieres gastar mucho en hospedaje. Es céntrico y además esta muy cerca todo.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Edgar

Liked: Property conditions & facilities, communication
Excelente servicio de los trabajadores. Para descansar y solo ocupar la habitación para dormir. Esta bien.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Paulina

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
No tenían la habitación lista, el televisor está muy lejos de la cama, la puerta y la ventana no podían asegurarse con llave o pasador, no cuenta con estacionamiento.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Lucia

Disliked: Cleanliness, amenities
Las almohadas holian feo y tenían humedad. Se solicito servicio y quedaron de la misma forma. Además de que las sábanas estaban húmedas.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Marie-Hélène

Liked: Cleanliness, amenities, property conditions & facilities
Chambre correcte à bas prix. Bien placée près du centre ville. Bien pour une nuit. Pas mal de va et vient pendant la nuit. Possibilité de laisser nos bagages. Sur booking, il était noté pas d accueil mais il y a une personne en permanence.
Stayed 1 night in Nov 2025