Smart Cancun The Urban Oasis

4.0 star property
Upscale Mediterranean hotel near Plaza 28

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your current months are April, 2024 and May, 2024.
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May 2024

Smart Cancun The Urban Oasis

Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Front of property
In-room safe, laptop workspace, iron/ironing board
Daily buffet breakfast for a fee
Reception

Overview of Smart Cancun The Urban Oasis

Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Bar
  • Breakfast available
  • Pool
  • Free WiFi
  • Gym

Explore the area

Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500
  • Popular LocationPlaza 2819 min walk
  • Popular LocationPlaza Las Americas3 min drive
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

Room (Smart Non Refundable)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Smart Plus Breakfast Included

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Smart

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Cancun

Smart Cancun The Urban Oasis is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and near the beach. Plaza 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. Ventura Park Cancun and Extreme Adventure are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Las Palapas Park - 6 min walk
  • Plaza 28 - 19 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Ty-Coz - 3 min walk
  • Taqueria Coapenitos - 4 min walk
  • Pizza Hut - 4 min walk
  • Church's Chicken - 4 min walk
  • La fonda de la tulum - 5 min walk

About this property

Smart Cancun The Urban Oasis

Upscale hotel located in Downtown Cancun
Close to Plaza 28, Smart Cancun The Urban Oasis provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the onsite restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), 5 meeting rooms, and multilingual staff
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Guest reviews say good things about the helpful staff and location
Room features
All 132 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 16–22 for adults and USD 8–11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bites

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16–22 for adults, and USD 8–11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis have a pool?

Yes, this property has an outdoor pool.

Is Smart Cancun The Urban Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Cancun The Urban Oasis?

Self parking is free at this property.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Smart Cancun The Urban Oasis?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Smart Cancun The Urban Oasis located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23, Plaza 28, and Puerto Cancun Marina Town Center. Ultramar Ferry Puerto Juárez is 2 mi (3.3 km) away.

Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 999 reviews" "
Rating 8 - Good. 326 out of 999 reviews" "
Rating 6 - Okay. 148 out of 999 reviews" "
Rating 4 - Poor. 82 out of 999 reviews" "
Rating 2 - Terrible. 95 out of 999 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linfeng

Liked: Cleanliness, staff & service, amenities
Old in the room
Stayed 1 night in Mar 2024

10/10 Excellent

Svetlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service!
Stayed 9 nights in Feb 2024

2/10 Terrible

Peter

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The check in process took 40 minutes
Stayed 1 night in Feb 2024

8/10 Good

shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back.
Stayed 9 nights in Jan 2024

8/10 Good

Mahmoud

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi available and would not provide an extra blanket
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Kishore

Disliked: Cleanliness, staff & service, property conditions & facilities
Its cold water...heater wasnt working. Elevator was super narrow and it was forever wait. No dining. You got to wait forever. Internet was super slow. I would never recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023