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Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

5.0 star property

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Exterior - Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! (Cancun)
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Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages - Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! (Cancun)
Preferred Club Premium Ocean Front Terrace King | View from room - Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! (Cancun)
Terrace/patio - Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! (Cancun)
Delfines Beach and Iberostar Cancun Golf Course are located near Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, which provides a free breakfast buffet, an adjacent golf course, and an attached winery. With a beachfront location, beach yoga, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a massage, or a detox wrap at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and farm to table cuisine. Enjoy the 24-hour health club, as well as activities like volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a nightclub and a swim-up bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Tropical View Balcony Double

Tropical View Balcony Double | Premium bedding, pillowtop beds, minibar, in-room safe

Tropical View Balcony Double

  • Garden view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Tropical View Balcony King

Tropical View Balcony King | View from room

Tropical View Balcony King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Balcony Double

Deluxe Ocean View Balcony Double | View from room

Deluxe Ocean View Balcony Double

  • Sea view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | View from room

Deluxe Ocean View King

  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Lagoon View Balcony Double

Deluxe Lagoon View Balcony Double | View from room

Deluxe Lagoon View Balcony Double

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Lagoon View Balcony King

Deluxe Lagoon View Balcony King | View from room

Deluxe Lagoon View Balcony King

  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Lagoon View King

Deluxe Lagoon View King | View from room

Deluxe Lagoon View King

  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Governor Suite Ocean Front Plunge Pool

Preferred Club Governor Suite Ocean Front Plunge Pool | Premium bedding, pillowtop beds, minibar, in-room safe

Preferred Club Governor Suite Ocean Front Plunge Pool

  • Ocean view
  • 165 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front Plunge Pool Terrace King

View from room

Preferred Club Ocean Front Plunge Pool Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King | Premium bedding, pillowtop beds, minibar, in-room safe

Preferred Club Junior Suite Swim Out King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front Terrace King

Preferred Club Ocean Front Terrace King | Premium bedding, pillowtop beds, minibar, in-room safe

Preferred Club Ocean Front Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Premium Ocean Front Plunge Pool Terrace King

Preferred Club Premium Ocean Front Plunge Pool Terrace King | View from room

Preferred Club Premium Ocean Front Plunge Pool Terrace King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse Suite

  • Ocean view
  • 437 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Double

Terrace/patio

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | View from room

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front Plunge Pool

Preferred Club Master Suite Ocean Front Plunge Pool | Premium bedding, pillowtop beds, minibar, in-room safe

Preferred Club Master Suite Ocean Front Plunge Pool

  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Lagoon View Plunge Pool Terrace King

Preferred Club Lagoon View Plunge Pool Terrace King | Premium bedding, pillowtop beds, minibar, in-room safe

Preferred Club Lagoon View Plunge Pool Terrace King

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Premium Ocean Front Terrace King

Preferred Club Premium Ocean Front Terrace King | View from room

Preferred Club Premium Ocean Front Terrace King

  • Ocean view
  • 81 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

View from room

Presidential Suite

  • Ocean view
  • 310 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite Two Bedroom

Presidential Suite Two Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite Two Bedroom

  • Sea view
  • 312 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View Balcony King

Deluxe Ocean View Balcony King | View from room

Deluxe Ocean View Balcony King

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including hot springs and golfing. Visit our Cancun travel guide
Map
Ave Kukulcan Km 19.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    3 min walk - 0.2 miles
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    5 min walk - 0.3 miles
  • El Rey Ruins
    El Rey Ruins
    10 min walk - 0.5 miles
  • Delfines Beach
    Delfines Beach
    11 min walk - 0.6 miles
  • El Rey Ruins Trailhead
    10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    13 min drive

Restaurants

  • Ennea Beach Club
    11 min walk
  • Zai
    3 min walk
  • Marco Polo Restaurante
    5 min walk
  • Restaurant Las Fuentes
    5 min walk
  • Hakka
    11 min walk

About this property

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Luxury all-inclusive property located near Delfines Beach with rooms refurbished in 2025
Located close to Iberostar Cancun Golf Course, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! provides a free breakfast buffet, an adjacent golf course, and an attached winery. This property is a great place to bask in the sun with a beachfront location, beach yoga, and beach volleyball. Treat yourself to hydrotherapy, a massage, or a detox wrap at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and farm to table cuisine. Enjoy the 24-hour health club, as well as activities like volleyball. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • 6 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Hot springs on site, meeting rooms, and tour/ticket assistance
  • Concierge services, multilingual staff, and a reception hall
Room features
All 487 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch HDTVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • El Patio
  • Himitsu
  • Olio Terrace & Restaurant

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Games
  • Hot spring
  • Hot tub
  • Nightclub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Wine tours
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 5:00 PM
  • Hot springs water temperature - 86 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 floors
  • 2 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated guestrooms - October 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Hot springs access available from 9:00 AM to 5:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Oasis Sens Adults
Oasis Sens Adults Only
Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only All Inclusive Cancun
Oasis Sens Adults Only Cancun
Oasis Sens All Inclusive
Grand Oasis Sens Adults All Inclusive Cancun
Grand Oasis Sens Adults All Inclusive All-inclusive property
Grand Oasis Sens Adults Cancun
Grand Oasis Sens Adults
Grand Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only Inclus
The Sens Cancun All Inclusive
Oasis Sens Inclusive Inclusive
Grand Oasis Sens Adults Only All Inclusive
Grand Oasis Sens - Adults Only All Inclusive Cancun
Grand Sens Cancun by Oasis Adults Only All Inclusive

Frequently asked questions

Does Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! have a pool?

Yes, this property has 6 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! pet-friendly?

Yes, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, water fitness classes, and more.

Where is Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 101 reviews
Rating 8 - Good. 21 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 7 out of 101 reviews

Reviews

Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay the food and the staff where very helpful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, can't give enough stars for the staff, they were amazing. Food was unbelievably good. Great place for a relaxing getaway.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I’ve stayed at in Cancun. The food at their restaurants are great! Staff is friendly. Pool and beach are beautiful.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Zachery E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Property was well kept.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the beach & ocean from the pool, the food at the restaurants was fantastic,
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Leidilene Soares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. We loved the option to either go to the pool or beach. We loved the variety in food from different cuisines. We loved how caring and friendly Staff were. They always went above and beyond for us. They really were the highlight of the hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

sam

Liked: Cleanliness, amenities, property conditions & facilities
Great food great beach great staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Itab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is way better than my expectations!!! It is so luxurious, so refined, the service and staff are excellent! It's completely new, it was finished in November 2025. The pool and amenities were so good! The beach was kept clean. I loved thevrestaurants, especially the sushi Himitsu resto! I highly recommend!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was gorgeous and so much fun to stay at. The entertainment staff in particular was a highlight throughout my wife and I’s visit. Ari, Eve, and Santiago were always positive and took the time to really get to know us. Johnny, Diego, and Alex all made us feel welcome and celebrated. It was truly a special time. I loved the noon Zumba class in the pool and the beach volleyball.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the Resort was very nice. The shower flooded the bathroom area and the sensor lights under the bed did not go out.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

James Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay: April 8-14, 2026. My husband I got food poisoning from 3 different restaurants: Bordeaux, Olio, & Skybar. To be clear, this was NOT norovirus (before anyone wants to give their opinion). Quit allowing guests to reserve loungers! This is happening too frequently at Secrets’ properties. The staff was excellent.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Kyan

Liked: Cleanliness, amenities, property conditions & facilities
We loved it here! The food, drinks the rooms everything was lovely. Everyone was so nice. We will for sure visit again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CATHERINE NOLLEY

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
We lived the staff!! Such a great time. So much fun and the food was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful time spent at the SMC resort. On this trip we didn't do the spa. It was a bit noisy than we're use to but we still had a relaxing time. We stayed as preferred club and not only was the service excellent in preferred but all over the resort. We cannot complain about the meals or our drinks and watching the entertainment outdoors under the moon and stars made it special. One drawback is they try to sell you timeshare but they did not pressure us when we declined. So thumbs up for SMC.
rooftop bar at sunset. Spectacular!
nightly entertainment outside.
ocean view poolside
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kevin Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best ever. Everyone was so nice and helpful. Room was beautiful with fantastic views
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Awesome spot! Would 100% to back again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Susan M

Liked: Cleanliness, property conditions & facilities
The staff was the best part of our trip. They were wonderful! It’s a new resort and of course there is a learning curve. The food was great in most of the restaurants, especially Bordeaux and Olio.
Ocean front preferred club terrace with plunge pool
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jesse Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The whole facility and of course the ocean is beautiful at this resort. What stood out the most was the kindness and professionalism of their staff. Good job, we had a great stay. Jesse Alexander
Stayed 4 nights in Dec 2025
Verified

8/10 Good

tina

Liked: Cleanliness, amenities, property conditions & facilities
Staff is exceptional. Favorite restaurants, or the Asian and Olio. Alejandro at Olio was exceptional. We ate breakfast there every morning, but want. Ate breakfast at the buffet one time, but the food was lukewarm. The rooms are very clean excellent house cleaning service. Excellent room service for a coffee and pastries and mimosas in the morning. The only reason I didn’t give five stars is it seems like the preferred area pool area is over sold. The chairs are just right next to each other just lined up. The beach is very small. Just a few cabanas. You literally have to get out there at 7:30 and sit in the chair to save a seat on the beach or at the pool area. Other than that and being very crowded in a small resort, it was a nice stay.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little misleading- it’s a grand RE-OPENING. It’s a remodel, not a brand new resort, like we thought. Restaurants at this resort were really good, but the Coco Cafe had Walmart-style desserts only. Since the remodel is still going on you would think the price would be less, since you have to hear all the noise and construction. And since there’s no spa yet, the massage was done in one of the regular rooms but we still paid full price for it. Sadly the poolside loungers didn’t have cushions so they are hard to lay on for more than 15 min. Would be great to have that. Oh and drinks are all super watered down and are not top shelf, even if you request it. Only the restaurants had good authentic drinks. All the staff were incredibly nice, not one bad experience. We had a great time overall.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a memorable trip, but there were definitely some highs and lows. Unfortunately, Esteban nearly ruined part of our experience. His behavior felt classist and inconsistent. As Latinos vacationing in Mexico, it was disappointing to feel judged based on appearance. I wore Birkenstock sandals to every meal prior without issue, yet he turned us away at Bordeaux because of them. After changing and returning, we watched him allow multiple guests in wearing open-toed sandals no dressier than mine. The inconsistency and treatment left a bad impression. On a much more positive note, Isidro was incredible. He went above and beyond to help my friend manage her gluten allergy—checking in daily, remembering her preferences, and making her feel comfortable and cared for. The only issue she experienced during the trip was at the teppanyaki restaurant, where she was accidentally served regular soy sauce and became ill. That aside, Isidro’s attentiveness made a huge difference. Tito absolutely made our mornings! He is an amazing person—so warm, attentive, and genuinely joyful. Whether at breakfast or lunch, he always took great care of us and made the effort to connect with us. He truly stands out. The entertainment staff were also fantastic. Arlene and Evelin were my girls, and Johnny is my boy for life! They brought so much energy and fun to every day and really enhanced the overall experience. And a huge shoutout to Victor Martinez, hands down the best poolside server!
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

Steve

Disliked: Cleanliness, amenities
First of all my expectation of a brand new resort that just opened would’ve had much nicer amenities, much cleaner property. There was constantly food in the doorways in the staircases. There was one plate of food that stayed there for three days straight in the staircase that we were using. The staff was great. They were nice. But drinks didn’t come fast enough. Things are very slow. The roof service was horrendous food. It was not even gas station level food. They shouldn’t serve that food to anyone. The restaurants were good. The breakfast was good. We had one dinner that we were willing to try And were pleasantly surprised. The biggest problem was some very young maybe teenagers that stayed next to us and for two nights straight we had to complain to the front desk about all the noise up to three 4 AM. It was not a good time at all.
Stayed 5 nights in Dec 2025