See all properties

Seadust Cancún All Inclusive Family Resort

3.5 star property
Travelers find a beachfront all-inclusive resort with poolside refreshments, ocean-view dining, and a full spectrum of vacation indulgences

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property - Seadust Cancún All Inclusive Family Resort (Cancun)
Beach/ocean view - Seadust Cancún All Inclusive Family Resort (Cancun)
Free minibar, in-room safe, blackout drapes, iron/ironing board - Seadust Cancún All Inclusive Family Resort (Cancun)
3 outdoor pools, cabanas (surcharge), pool umbrellas - Seadust Cancún All Inclusive Family Resort (Cancun)
9 restaurants, breakfast, lunch, dinner served; Italian cuisine - Seadust Cancún All Inclusive Family Resort (Cancun)
Seadust Cancún All Inclusive Family Resort, near La Isla Shopping Mall, offers a white sand beach with sun loungers. Guests enjoy Thai massages, yoga classes, and Italian dishes among 9 restaurants. Visitors appreciate the family-focused amenities and diverse dining options.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Oceanfront Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Suite King

8.8 out of 10
Excellent
(47 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite, 2 Double Beds

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite 2 double beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite 2 double beds

7.8 out of 10
Good
(12 reviews)
  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Bunk Beds

View all photos for Premium Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite King

7.6 out of 10
Good
(8 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite King

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds

View all photos for Master Suite King with Jacuzzi

Free minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Suite Two Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Ocean Front Suite Two Double Beds

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite King

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Seadust Cancún All Inclusive Family Resort is near the airport and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach featuring a beach, general coastal views and tropical scenes
    Hotel Zone Beaches
    5 min walk - 0.3 miles
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    5 min walk - 0.3 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall
    1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall
    2 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • La Veranda
    7 min walk
  • El Fish Fritanga
    6 min walk
  • Hacienda Sisal
    4 min walk
  • Club Bistro
    5 min walk
  • Ilios Restaurant
    8 min walk

About this property

Seadust Cancún All Inclusive Family Resort

All-inclusive family-friendly resort near La Isla Shopping Mall
Free water park access, a swim-up bar, and a beach bar are just a few of the amenities provided at Seadust Cancún All Inclusive Family Resort. With amenities like a beachfront location and sun loungers, this resort is the perfect place to soak up the sun. Treat yourself to a massage, Ayurvedic treatments, or a manicure/pedicure at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Yoga classes and fitness classes are offered at the gym; Seadust Cancún All Inclusive Family Resort also has a grocery/convenience store, shopping on site, and mini golf. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
  • Free self parking
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Massage treatment rooms, an elevator, and a porter/bellhop
  • Guest reviews give top marks for the family-friendly amenities, dining options, and beach locale
Room features
All 502 rooms feature comforts such as air conditioning and free stocked minibars, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and eco-friendly cleaning products

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Similar properties

3 outdoor pools, sun loungers
Crown Paradise Club Cancun All Inclusive
  • Pool
  • Hot tub
  • All inclusive
  • Spa
7.2 out of 10, Good, 3,484 reviews
Crown Paradise Club Cancun All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

Does Seadust Cancún All Inclusive Family Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Seadust Cancún All Inclusive Family Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Seadust Cancún All Inclusive Family Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Seadust Cancún All Inclusive Family Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Seadust Cancún All Inclusive Family Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Seadust Cancún All Inclusive Family Resort located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Seadust Cancún All Inclusive Family Resort Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1248 out of 3168 reviews
Rating 8 - Good. 776 out of 3168 reviews
Rating 6 - Okay. 479 out of 3168 reviews
Rating 4 - Poor. 288 out of 3168 reviews
Rating 2 - Terrible. 377 out of 3168 reviews

Reviews

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
Food was good, room was clean , people were great.
Stayed 7 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness
The staff was friendly, the room was cleaned daily.
Stayed 5 nights in Jan 2026

10/10 Excellent

Balraj Singh

Liked: Cleanliness, amenities, property conditions & facilities
It was great stay from the rooms to the food and staff we had a great time! Only negative was all bars shut down at 11 so a bit disappointing since we travelled with some young adults.
Stayed 7 nights in Jan 2026

8/10 Good

Patrik

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, the rooms were fairly clean. Room service was great, cleaned everyday. The food variety was good and the restaurants were good aswell.
Stayed 5 nights in Jan 2026

10/10 Excellent

Blanca Lorena parra

The hotel was beautiful. But the staff was incredible, the room so big , and the food was delicious A big bufette and 4 restaurants with especial food
Stayed 7 nights in Feb 2026

10/10 Excellent

Azqa

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here, the rooms were super clean, spacious, and nice. The staff was very friendly, and there were a lot of facilities. The food was also good, a 7/10. I would recommend staying here, definitely a good affordable place to stay! Also a great beach to chill at.
Stayed 7 nights in Jan 2026

8/10 Good

Colin

Liked: Cleanliness
Room was nice and clean. Location, beach and pool were nice Service at the restaurant was slow and food was just ok.
Stayed 7 nights in Jan 2026

8/10 Good

Keanna

Liked: Cleanliness, amenities
The staff were nice and helpful, and the food had a good variety. However, most of the food was rarely hot—at best it was kinda warm, even in the restaurants. The pools were good, and close to ocean.
Stayed 5 nights in Jan 2026

8/10 Good

Benjamin

Liked: Amenities
Staff and food
Stayed 6 nights in Jan 2026

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was great. Armando was great. He made our son’s birthday great. Food was great. We had a good vacation there. All of us would return there again.
Stayed 14 nights in Jan 2026

8/10 Good

Maria

Liked: Property conditions & facilities
Rooms are dated but clean. The property is beautiful. Gorgeous, well kept beach and pool area. Great kids pool area (definitely the highlight of our trip) but not a lot of activities for kids/families. Food is good, buffet had a decent selection. Spa was amazing. Overall, good for the price.
Stayed 4 nights in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Our room was really nice and we enjoyed some of the restaurants. Not all the restaurants were good, wait times were sometimes long and sometimes food would come cold. Most of the staff were very friendly but we did find that some of the staff were less than helpful when we had questions related to our stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Ljiljana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and interesting place, looks like cruiser. Staff very nice, on reception a litle bit slow. But everything else great.
Stayed 8 nights in Jan 2026

8/10 Good

Pamela Gail

The seadust was clean. Struggled with hot water as it was a hit or miss. Coffee in the morning was usually a long line as they only had the one coffee shop
Stayed 8 nights in Feb 2026

6/10 Okay

Amirhossein

Disliked: Amenities
there is no good food around the swimming pool,and the restaurant food not tasty as well
Stayed 9 nights in Jan 2026

6/10 Okay

Maria Florencia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room clean but outdated . Food is ok , you get what you paid for . Pools are super cold . Not heated . Mini golf and zip lanes out of service . Employees are super nice . We did see cockroaches where the mini golf is once the weather started to warm up .
Stayed 10 nights in Feb 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , great help full staff. All restaurants should be open daily. 2 hour waits r not acceptable. More staff needed in restaurants. Coarses should come out 5 minutes apart to enjoy appetizers, salad wait 5 minutes, soup wait 5 minutes. Steak tasted like it was boiled then fried, tough to eat. Dave at pool bar was fantastic and a very pleasant person. I would consider coming back. We did enjoy our stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Nancy

Liked: Cleanliness
Overall, our stay was good. The room itself was correct and comfortable, and room service was good as well. The staff was wonderful — everyone was super nice, friendly, and helpful throughout our stay. However, the main issue for us was the food options. The buffet had the same menu for lunch and dinner daily, and breakfast was also the same every day. The options were very limited and not very diverse, which made it difficult for us to find meals we enjoyed. The restaurants also had very long wait times. I really wish they offered reservation options to make dining easier. Overall, better and more varied food options would greatly improve the experience. The bathroom also had quite a bit of mold, so I wish it was more updated and better maintained. Aside from that, everything else was good.
Stayed 5 nights in Feb 2026

4/10 Poor

Devon

The hot tube was never hot, no activities for adults, only 1 restaurant option for breakfast and lunch,adult drink menu limited and bars close at 11pm so if you want to party you’re unable to. Not really alot of activities for kids. Checking in and checking out was extremely slow despite open counters being open. They just stand around and say they can’t help you. I wouldn’t recommend.
Stayed 4 nights in Jan 2026

4/10 Poor

Stuart

Disliked: Cleanliness, amenities, property conditions & facilities
Our jacuzzi in the room was very dirty when we went to fill it up the second night and I complained to the front desk and it took them two days to clean it and it was still spitting out dirt when we turned it on again. Also one of our two bathroom sinks was clogged almost the entire stay here. We’ve got maintenance sent up to our room 3 times during our stay after I went down to the front desk a handful of times. The front desk staff were not very friendly to me and seemed to brush me off every time I asked for maintenance to be sent up even though i was nice about it every time. I did enjoy the bartenders and entertainment team as well as the restaurant and buffet food a lot! Lastly, they don’t have heated pools so that was a bit of a disappointment but the beach and sea were very nice!
Stayed 7 nights in Jan 2026

4/10 Poor

Christopher L

Disliked: Cleanliness, amenities
Toilet kept clogging. Loud people all through the night. Timeshare salesman became confrontational when we declined purchase. Disco music starts pounding at the pool at 08:30 through 22:00 regardless of occupancy. No food service at the pool. Pool "eatery" was hotdogs, burgers and fries only for the entire week. Self served. Restraunts were an hour and a half wait unless arrived at 18:00 when they opened. One restaurant is only for "Members" which we had no option unless purchased $36,000 timeshare. Adult pool and restaurant on 2nd floor had same "Member restrictions" that we were unaware when booking. Wait staff was nice if tipping. Food in restaurants were good when available. Drinks at all the bars were good. No upper shelf liquor unless "member" which again, unaware at booking.
Stayed 6 nights in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
Start with amazing ocean view room! The property itself is clean and well maintained. However, very little options for restaurants and those that are open, 3-4 each evening do not take reservations and you have to get on a waiting list to eat. They give you a beeper that only works within 40 meters and therefore you have to stay nearby until it goes off. We waited 1.5 to 2.5 hours each night for a restaurant. Otherwise the buffet is the only option for dinner. They ran out of beach/pool towels every single day and you couldn’t get any new ones. They would also clean the room and would take the shower towels but not replace them. No wash clothes and a few days never got a hand towel to dry hands. We had to track down the cleaners and ask for towels daily. Food service was extremely slow but the food was actually pretty good. I would go back for the view and ocean but I wouldn’t for the lack of food options and service.
Stayed 4 nights in Feb 2026

6/10 Okay

Tasha

Disliked: Cleanliness, amenities
The hotel and rooms could use some clean up and updating. The restaurants (Samauri, Manhattan & the steakhouse) all served great food! The Italian restaurant was ok at best… most of the food came out cold and even one meal was still partially frozen. Go early to get towels and chairs by the beach. The beach is really nice but very busy due to a public beach nearby. The staff was friendly but very misinformed. When asked about times for things (e.g. shows, restaurant openings, etc.), we were given 3 different answers each time by 3 different people. We were willing to be flexible and look past it all because it was wonderful to be on vacation together as a family. However, the hardest point to look past was during check in, the woman checking us in told us that on our last day we were to cut off the bracelets and leave them in our room. All 5 of us heard and remembered this. Upon checkout (and with our transfer to the airport currently waiting), we were told we couldn’t check out without the bracelets in hand. I mentioned that we needed to get on our transfer and asked if they could send someone up to get them from the room. I was firmly told “no” that I needed to go get them myself in order to finish the check out process. She also claimed that we were never told to leave our bracelets in the room. Due to the slow elevators, I proceeded to run up and down 8 flights of stairs. One little act of customer service could have gone so far. She ruined it for us.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jayson Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room and view was amazing
Stayed 5 nights in Feb 2026

10/10 Excellent

Bailey

Liked: Cleanliness, property conditions & facilities
We had a great experience and stay at Seadust. My youngest wants to return. I felt safe swimming at the beach, lifeguard was on top of things. I didn’t get drink service at the beach but noticed others who had and the staff were quick and friendly. Service staff were very lovely. I speak very little Spanish and am grateful for those who suffered though me trying (staff spoke great English). The woman at the breakfast egg bar was lovely, I made sure to tip her. Room was very large. It was slightly dated but that didn’t bother us as we weren’t expecting a brand new facility. Next time, I would bring my own volleyball as that was hard to come by as we wanted to play early morning before the crowd and heat. I would also bring smaller peso bills so I could tip more consistently (that’s on me, I wasn’t thinking). I would definitely recommend to my friends.
Stayed 7 nights in Feb 2026