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SLS Cancun

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Photo gallery for SLS Cancun

A covered outdoor seating area with wooden tables and chairs, a wooden coffee table with decorative items, and white cushioned seating. - SLS Cancun (Cancun)
Property video
A high-rise hotel with a pool, beach, and ocean view. - SLS Cancun (Cancun)
A modern living room with a sofa, two armchairs, a coffee table, and large windows with blinds. - SLS Cancun (Cancun)
A modern hotel room with a large bed, a sofa, a desk, and a TV. There is a view of the ocean through the window. - SLS Cancun (Cancun)
Luxury
5.0 star property
8.8

Excellent

Luxury hotel near Puerto Cancun Marina Town Center

Located close to Puerto Cancun Golf Course and Ultramar Ferry Puerto Juárez, SLS Cancun provides an adjacent golf course, a beach bar, and a poolside bar. With a private beach, beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a hot stone massage, a facial, and a body scrub at LE CIEL, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Middle Eastern cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with concerts and live shows and a terrace.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a TV, a desk, and a seating area.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a bed, a TV mounted on a wooden console, and a small table with decorative items.

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a TV mounted on the wall, and a balcony with a view of the city and ocean.

Superior Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a large bed, a sofa, a desk, and a TV. There is a view of the ocean through the window.

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A modern hotel room with a bed, a TV, a desk, and a seating area.

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk with chairs, a TV, and a balcony with a view of the ocean.

Deluxe Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

A hotel room with a large bed, a TV, a view of the ocean, and a balcony with chairs.

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, SLS Cancun is next to a golf course and on a private beach. Puerto Cancun Marina Town Center and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and North Beach. Puerto Cancun Golf Course and Ultramar Ferry Puerto Juárez are two other places to visit that come recommended. With jet skiing, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    3 min drive - 1.1 miles
  • A beach with palm trees, thatched umbrellas, and a building with red and white stripes.
    Las Perlas Beach
    4 min drive - 1.6 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    22 min drive - 8.9 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    31 min drive - 13.1 miles
  • Puerto Cancun Marina Town Center
    10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Starbucks
    11 min walk
  • Kaajal
    11 min walk
  • Coco Café
    10 min drive
  • Puerto Santo
    15 min drive
  • La Plaza
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 650 for adults and MXN 650 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BUNGALOW BEACH CLUB
  • CLEO

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Canoeing
  • Concerts/live shows
  • Free beach club
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 650 for adults and MXN 650 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SLS Cancun have a pool?

Yes, this property has an outdoor pool.

Is SLS Cancun pet-friendly?

Yes, SLS Cancun allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 2000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at SLS Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SLS Cancun?

Check-out is at noon.

Where is SLS Cancun located?

Located in Zona Hotelera, this beachfront hotel is next to a golf course and within 2 mi (3 km) of Puerto Cancun Marina Town Center and Puerto Cancun Golf Course. Ultramar Ferry Puerto Juárez and Tortuga Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SLS Cancun Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 379 out of 552 reviews
Rating 8 - Good. 78 out of 552 reviews
Rating 6 - Okay. 46 out of 552 reviews
Rating 4 - Poor. 19 out of 552 reviews
Rating 2 - Terrible. 30 out of 552 reviews

Reviews

Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , beautiful resort , staff was awesome and restaurant, beach club were great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to town. Great security. Rooms had great amenities and we're very comfortable. Common areas like elevator should be cleaned with stainless steel cleaner.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff were kind, overall amazing stay
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yuxmiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amazing food!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Janneh

Liked: Cleanliness, amenities, property conditions & facilities
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms-nice facilities - location however is away from all main attractions.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodations & property.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place, nice beach club
Stayed 1 night in Mar 2025
Verified review

8/10 Good

MARIA DE LOURDES

Liked: Staff & service, property conditions & facilities
Loved my stay. The spa was amazing.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Puerto Cancun with excellent staff !
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, nice view, great property and great food little pricey
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service
The pool and beach are great. There are definite hiccups in terms of service - for example not putting a second roll of toilet paper etc. And there is no heat if needed at night. Can be quite windy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very safe
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious accommodations right on the Ocean - safe walking distance from the Mall and restaurants - wonderful place to stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Leatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

flemming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Gerasimos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed staying at SLS Cancun. The pool was amazing and the property is right on the beach.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Jasen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff, rooms are exactly like the pictures.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and amenities. The staff was very welcoming and accommodating. Great food and drinks as well.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great food and beautiful beach. I will definitely return in the future for a longer stay.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Christie

Liked: Cleanliness, property conditions & facilities
I loved the location of the property. Very quiet and beautiful
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would definitely stay again. The room was spacious and gorgeous. Like have your own home away from home
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, very impressed with staff! 5 Star service. Breakfast was.top self! My wife and I really enjoyed it! The views were amazing Restaurant food was also very good The whole experience was great. I would highly recommend it to everyone!
Stayed 5 nights in Sep 2025