8/10 Good
Shana
Traveled with partner
Mar 27, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip for my birthday and I was overall satisfied with my trip. I will agree with the other reviews and state that the rooms on the non-diamond side did have an old smell to it but it was nothing that my candle could fix. As long as my candle burned in the room, the old smell did vanish.I wished I could've enjoyed my jacuzzi on the balcony but the drain didnt open or close but I did enjoy the jacuzzi in my room. I was able to try every restaurant but 2 (the indian and the italian spots) The food at the resturants were decent. My favorite restaurant being the Taj and least favorite being Agave. The drinks were pretty good also. The staff were phenomenal and went above and beyond to provide great service and hospitality. They even decorated my door with a Happy Birthday Banner. I did get a chance to experience the Diamond Lifestyle and I must admit, having a butler was a great experience. Orlando, my butler, made the rest of my stay a breeze. I already booked my next stay for another Royalton Resort in Punta Cana, but this time an adult-only resort!
Shana
Stayed 4 nights in Mar 2024