Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Riu Palace Costa Mujeres - All Inclusive

Photo gallery for Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
6 restaurants, dinner served, international cuisine
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Riu Palace Costa Mujeres - All Inclusive

Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
  • Popular LocationIsla Mujeres Ferry Terminal88 min drive
  • Popular LocationNorth Beach97 min drive

Room options

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large, C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Large, B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, B2C CAN)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the neighborhood

Costa Mujeres

Located in Costa Mujeres, Riu Palace Costa Mujeres - All Inclusive is on the beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Traveling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive
  • Mujeres Beach - 11 min drive
  • Isla Mujeres Ferry Terminal - 88 min drive
  • Dolphin Discovery - 94 min drive
  • North Beach - 97 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Spaces Restaurant - 9 min walk
  • Isla Blanca - 7 min drive
  • La Cocina - 19 min walk
  • Guy's Burger Joint - 16 min walk
  • So Cal Gourmet Food Emporium - 19 min walk

About this property

Riu Palace Costa Mujeres - All Inclusive

Upscale all-inclusive property by the ocean
A free breakfast buffet, free water park access, and 2 swim-up bars are just a few of the amenities provided at Riu Palace Costa Mujeres - All Inclusive. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a massage at Renova, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Fitness classes are offered at the 24-hour health club; other things to do include kayaking, water skiing, and snorkeling. Free in-room WiFi is available to all guests, along with 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), a porter/bellhop, and a gift shop
  • Guest reviews give good marks for the family-friendly amenities, bar, and beach locale
Room features
All 670 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
Riu Palace Costa Mujeres All Inclusive
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Riu Palace Costa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Mujeres - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Palace Costa Mujeres - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Riu Palace Costa Mujeres - All Inclusive located?

Nestled on the beach, this Costa Mujeres property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach, and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).

Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 958 out of 1559 reviews" "
Rating 8 - Good. 312 out of 1559 reviews" "
Rating 6 - Okay. 160 out of 1559 reviews" "
Rating 4 - Poor. 60 out of 1559 reviews" "
Rating 2 - Terrible. 69 out of 1559 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanislav

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean beach,Good food, excellent service and stuff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 night and had a good time. It was hard to get in most restaurants for dinner, but buffet was great! Pools were good and we really enjoyed the beach. We wondered off the property for lunch and explored around on the island little, Uber is the way to go! Overall we enjoyed our stay!
Stayed 7 nights in Mar 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was great. Loved the bathtub. The pools were nice, but really more party places than swimming pools. The beach was nice and service there was good, a little slow but courteous. There was a good mix of restaurants. Food was good. The only problem was we were told you did not need reservations then would show up and there would be no tables because everything was booked all night long. We did move our room and they were courteous about that and it was simple. Good place. Big and fun.
Stayed 5 nights in Apr 2024

6/10 Okay

OLGA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is old and need renovations. Also I was disappointed with food quality ,we have traveled with a few families and almost all of us had stomach ache and we had diarrhea., and vomiting.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alfred

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very nice and clean people are very friendly and very respectful rooms are nice and clean,restaurants are ok but the buffet is better food is always fresh made and plenty of choice
Stayed 5 nights in Apr 2024

10/10 Excellent

Elvedina, Hanover park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and multiple pools to fit everyone’s taste. Buffet offers great food quality that we didn’t even bother with any of the restaurants (no reservations required, first come first serve). Pretty good nightly entertainment, especially the neon party next door at Riu sister resort. This is our second time at this Riu location and I would definitely come back again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. All the staff were very friendly and receptive to our every request. From the beach/pool staff to the restaurant staff all were superb. The food was not bad this time around, some items were hit or miss, but for the most part it was fine. The resort is a bit far away from any of the other clubs or local attractions, which makes it a bit isolated, so find activities on site to fill your day if you are looking for activities. Beach was clean and very enjoyable, felt cleaner than other beaches. Our room was excellent, we chose the room with a pool which made afternoons relaxing. Definitely will do again.
Stayed 4 nights in Apr 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
To be a palace they need a upgrade ,their like dunamar extension ,doesn't feel like a others riu palace
Stayed 7 nights in Apr 2024

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel itself needs some updating. The only disappointment was my view of the roof. Everything else was excellent. Food and staff were great. Arnold our waiter at buffet was so kind. Enrique from housekeeping was also the best.
Stayed 5 nights in Mar 2024

10/10 Excellent

Babak

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large group of my family and friends stayed at this resort for about a week. The resort and the room were very clean. The staff were really helpful, kind and accommodating. Overall we enjoyed our stay. There was some entertainment at the resort almost every day. Some of our family members had kids so the water park was a big plus for them. Very close access to the ocean was amazing. Food was good; there was a cafe with very nice drinks and snacks. Also there were 4-5 different restaurants apart from the buffet. The restaurant food was ok, but sometimes very different from what was presented on the menu. We didn’t like the steakhouse’s meals. I would rank food 3.5 or 4 out of 5. They offer free shuttle from and to the airport which is very convenient. But there is a problem with the form they request to be filled out; the issue is that they have not listed this resort as one of the supported resorts for transportation. So there is an overhead of sending an email and confirming with Destination Services which will take some time from each traveller at each destination. So if they add this resort to the list of the listed resorts, they will add a big convenience and remove a lot of unnecessary communications and save everyone’s time!
Stayed 5 nights in Apr 2024