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Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Guests dive into adventure with kayaking and water sports, or simply relax poolside where sun loungers and swim-up bars create the perfect retreat

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
On the beach, white sand, sun loungers, beach umbrellas - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
Exterior detail - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
6 bars/lounges, 2 swim-up bars, 2 poolside bars - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
Coffee shop - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
Hotel Riu Palace Costa Mujeres - All Inclusive offers crystal-clear waters, white sand beaches, and modern comforts. Enjoy five outdoor pools, Renova Spa treatments, and six international restaurants. Attentive staff arranges nearby water activities like scuba diving.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 62 of 62 rooms

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Garden View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(185 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Sea View (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (M)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (U)

8.6 out of 10
Excellent
(56 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (Grande, L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Grande, L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (Grande, M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Grande, M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Large, U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up, U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Swim-Up, U)

9.2 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swin-up, B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Swin-up, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Large, B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Large, B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (B2C-US)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (M)

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Swim-Up | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Large | C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

8.4 out of 10
Very good
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Swim-Up | C)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite, Oceanfront (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Oceanfront (C)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (Large | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Large | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-up, Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, +18yrs, U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-up, Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Grande, E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Private Pool (Swim Up, Elite, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Private Pool (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hotel Riu Palace Costa Mujeres - All Inclusive is in Costa Mujeres Resort Strip, a neighborhood in Costa Mujeres. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Las Palapas Park. Consider Cervecería León for a night out or Cancun Cultural House if you're traveling with kids. Visit our Costa Mujeres travel guide
Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

Getting around

  • Cancun Intl. Airport (CUN)
    52 min drive

Restaurants

  • So Cal Gourmet Food Emporium
    6 min drive
  • Grand Caribe
    6 min drive
  • Kulinarium Riu Latino
    7 min drive
  • The Shores Restaurant
    5 min drive
  • Gusto Italian Trattoria
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Hotel Riu Palace Costa Mujeres - All Inclusive located?

Nestled on the beach, this Costa Mujeres Resort Strip property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach, and Punta Sam Beach. El Niño Beach and Punta Sam Ferry Terminal are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 809 out of 1343 reviews
Rating 8 - Good. 283 out of 1343 reviews
Rating 6 - Okay. 158 out of 1343 reviews
Rating 4 - Poor. 42 out of 1343 reviews
Rating 2 - Terrible. 51 out of 1343 reviews

Reviews

Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and everyone was amazing. Food was yummy too.
Stayed 4 nights in May 2026
Verified

8/10 Good

Jacqueline

Liked: Amenities
I was pleasantly surprised on how much fun we had as a family and the food was decent at this resort compared to other we have been to.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one week to relax. It was a very good hotel with a nice beach, good service, and a peaceful atmosphere. We enjoyed our stay very much. 😊
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Jessica Katelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, fun, gorgeous beach
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Slemp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great customer service, Miriliana did an amazing job keeping our clean
Stayed 4 nights in May 2026
Verified

10/10 Excellent

SIMONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was by far the best Riu er ever stayed at , great food, beach area absolutely gorgeous, everything so closed and convenient.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Samuel L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at with kids.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Leonardo Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well located
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, nice variety in the restaurantsand plenty of things to do
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly the workers
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

HAOHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They cleaned room well, and staffs very nice, pools beautiful, bars it’s awesome
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU PALACE COSTA MUJERES is the perfect resort to spend your vacation for all adults as well as for children. Our vacation was stellar from check-in to check out.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service People so Friendly they take care of us excellent
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was super easy to find and the staff were all super helpful and kind, food was always delicious and lots of options
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ryan Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Food was great with so many options. Pools were perfect.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time during our trip to Rui Palace Costa Mujeres the pool, stall , entertainment, bar etc were very good the food was fair lots of selections to choose from and the buffet was good
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jim

Clean room and nice customer service
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Food, very clean installation Amazing place for go out!!!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained, the staff was friendly and attentive, and the food was delicious. There was no need to make reservations for the restaurants, which was very convenient. I would especially recommend the Crystal restaurant and the Japanese restaurant. Unfortunately, I did not enjoy the Italian restaurant, Roma. The food was disappointing, the fish was overcooked and dry, and the waiting time was very long. As for improvements, I would suggest adding more towel stations near the beach and perhaps a bar closer to the beach area for greater convenience. Better ventilation in the bathrooms would also be appreciated.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Yvette Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first it was not good. They cleaned our room and broke my daughter's hair brush. They did pay us for it but wanted my passport for the payment. I refused. Other than that staff was excellent. Entertainment amazing. Photographer Alex was so sweet. Would go back again
Stayed 8 nights in May 2026
Verified

8/10 Good

Maria Del Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Food was good but could have been better. Otherwise great resort
Partial ocean view 3rd floor
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

sevdije

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Best staff, food and cleanliness!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only thing is they need more entertainment, but everything else is amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around the clock staff is cleaning and maintaining the property. The pools are cleaned everyday. Staff is friendly and attentive. The hallways are hot and rooms can get a bit humid if ac is not constantly on. If you have an infant like we did bring a portable fan for walking around/pool/ dinner time. The main cafeteria can be a bit hot with the doors constantly opening for people to enter/ leave but the food is above average for an all inclusive and the restaurants (Japanese and Steak House) were great the other two we were not fans of. The daily cocktails at the coffee lounge were excellent and it made night time very fun, also the cappuccinos are delicious. We went next door to Dunmar for the water park and you can see/feel the difference from the Palace tier, the park was fun. All in all it was a great stay and I would recommend for families.
Stayed 7 nights in Jun 2026