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Riu Cancun - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Forum Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Riu Cancun - All Inclusive

Photo gallery for Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Minibar, in-room safe, laptop workspace, blackout drapes
Buffet
Lobby

Overview of Riu Cancun - All Inclusive

Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
Cancun, QROO
  • Popular LocationPlaza Caracol Mall1 min walk
  • Popular LocationBar la Punta1 min walk
  • Popular LocationRiu1 min walk
  • Popular LocationUltraMar Ferry Terminal3 min walk

Room options

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Located on the beach, Riu Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 8 min walk
  • Forum Beach - 9 min walk
  • Chac Mool Beach - 14 min walk
  • Tortuga Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Riu - 1 min walk
  • Kawachi Specialty Restaurant - 1 min walk
  • Starbucks - 3 min walk
  • Starbucks - 1 min walk
  • Turquesa Restaurant - 2 min walk

About this property

Riu Cancun - All Inclusive

All-inclusive eco-certified property near La Isla Shopping Mall
Cancun Convention Center and Forum Beach are located near Riu Cancun - All Inclusive, which provides a free breakfast buffet, 18 holes of golf, and a nightclub. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure, and a massage at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like surfing/body boarding, windsurfing, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), beach towels, and barbecue grills
  • Guest reviews give good marks for the family-friendly amenities, bar, and breakfast
Room features
All 569 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, recycling, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Riu Cancun - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Cancun - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/body boarding, volleyball, and more.

Where is Riu Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Plaza Caracol Mall, Gaviota Azul Beach, and Forum Beach. Cancun Convention Center and Chac Mool Beach are also within 15 minutes.

Riu Cancun - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1511 out of 3107 reviews" "
Rating 8 - Good. 737 out of 3107 reviews" "
Rating 6 - Okay. 411 out of 3107 reviews" "
Rating 4 - Poor. 228 out of 3107 reviews" "
Rating 2 - Terrible. 220 out of 3107 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trondelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely had a blast…will recommend this resort.. if you want to have fun.. good vibes and good people
Stayed 3 nights in Apr 2024

4/10 Poor

Jaron

Liked: Staff & service
Disliked: Property conditions & facilities
I would not recommend this property if you’re looking for comfort. There was no hot water the entire week, the food was mediocre at best, and the property needs a serious remodeling. The pillowcases are off white/brown and not very clean. Very outdated and I was very unimpressed.
Stayed 5 nights in Apr 2024

6/10 Okay

Artur K

Traveled with family
Overall good property
Stayed 5 nights in Apr 2024

8/10 Good

James

Traveled with group
Liked: Amenities
Everything was A1
Stayed 3 nights in Apr 2024

2/10 Terrible

JOSE MANUEL

Lo peor me robaron $1100us por mi hija de solo 15 años tenía un paquete paga y cuando llegó me disen que tiene que cobrar como una adulta en donde la página de ellos dise que de 0-17 año son menores
Stayed 5 nights in Apr 2024

4/10 Poor

Ruben

Liked: Staff & service, property conditions & facilities
Poor service
Stayed 7 nights in Apr 2024

8/10 Good

Rajiv, Franklin Park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a pleasant stay at the Riu Cancún resort… the staff and service was excellent… The beach was excellent.. The dining was good… The room was a bit dated however, we had a memorable stay at the resort….
Stayed 3 nights in Apr 2024

8/10 Good

Iva

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Valentina

Liked: Property conditions & facilities
Disliked: Staff & service
Staff was very rude or just no manners
Stayed 2 nights in Apr 2024