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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Travelers find the perfect balance of sunshine and convenience at this Cancun retreat where relaxation comes naturally in the heart of the Hotel Zone

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Terrace/patio - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
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Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Exterior - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Reception - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Residence Inn by Marriott Cancun Hotel Zone welcomes guests to Zona Hotelera with two outdoor pools and a rooftop terrace. Enjoy breakfast, great value, and convenient laundry facilities. The Pick&Chill Rooftop Snack offers refreshments with a view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(113 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(64 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(161 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Next to a golf course, Residence Inn by Marriott Cancun Hotel Zone is in Zona Hotelera, a walkable area in Cancun with good airport proximity. Riviera Cancun Golf Resort and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium. Visit our Cancun travel guide
Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    11 min walk - 0.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.5 miles
  • Delfines Beach
    Delfines Beach
    8 min drive - 3.3 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    20 min drive - 8.1 miles
  • Playa Coral
    4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    10 min drive

Restaurants

  • Taco Arte Restaurant
    3 min drive
  • Arena Sports Bar
    3 min drive
  • Marco Polo Restaurante
    3 min drive
  • Sun Palace
    3 min drive
  • Azvl
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Does Residence Inn by Marriott Cancun Hotel Zone provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this golf hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and within 3 mi (5 km) of Delfines Beach and Riviera Cancun Golf Resort. Nichupté Lagoon and Playa Coral are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Cancun Hotel Zone Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1779 out of 2845 reviews
Rating 8 - Good. 590 out of 2845 reviews
Rating 6 - Okay. 267 out of 2845 reviews
Rating 4 - Poor. 100 out of 2845 reviews
Rating 2 - Terrible. 109 out of 2845 reviews

Reviews

Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was excellent, staff was friendly and hotel clean
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, with a lot of options. Clean property.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

linabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well maintained, clean, comfortable, and close to the airport. I absolutely loved the view from the rooftop pools. The gym was well equipped with lots of equipment, and the breakfast was top-notch!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jyotirugmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well maintained, Rooms were very spacious. . Location is great. Close to airport and commuting to city center was also very easy. Most tours offer pick up from here. Good breakfast .
Stayed 2 nights in May 2026
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good food excellent customer service service with Valeria and Cesar nice pillows
Stayed 3 nights in May 2026
Verified

6/10 Okay

Haavard

Liked: Cleanliness, property conditions & facilities
Close to the airport, nice rooftop bar, but few dining options and isolated property.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Ayman

Liked: Cleanliness, staff & service
Disliked: Amenities
Cheap and not fresh breakfast, no access to the beach
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice, modern, clean hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Diana Enid

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and the staff is very friendly. There is no beach, no grocery store nearby, and public transportation is not available in the area, only Uber and taxis.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Fernando Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, nice hotel intended for business travelers, yet used also by lots of tourists
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean, good location and shuttle service was very convenient. Most of the staff were very friendly. Breakfast buffet not very good, doesn’t have more variety of choices. A few of the staff members (one from desk) were not helpful, I had to reported to one of the managers.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good workout room, nice pool and outdoor eating area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing good location close to airport ,nice big room and the price is right. We stayed for 19 glorious days, the front desk people are the greatest ,big thanks to Ceaser Garcia for being so professional knowledgeable and an amazing english speaker to help with directions and tips making our stay fantastic ,definitely will be back.
Stayed 19 nights in Mar 2026
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast menu! Rooms were nicer and bigger than expected. It's not one of the beach hotels but beaches aren't too far from here. Reasonably priced as well. Will stay there again.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Alfredo

Good hotel. We like the fact that you can cook your own meals.
Stayed 20 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and staff was ecpectional
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Josseline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome and the property is very clean very quiet i loved it and enjoyed staying at this hotel.
Stayed 15 nights in Dec 2025
Verified

8/10 Good

Trudy

Liked: Cleanliness, property conditions & facilities
The free shuttle service was great. And the room had a good view
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

BHAVESHKUMAR J

Liked: Cleanliness
We stayed 7 days ;Location is very good and pleasant; view from room it’s feel like close to nature and good vibes! It’s quiet and not much nuisance. Services are excellent!! All days Breakfast very good, we are vegetarian and they have good options for vegetarian. I definitely recommend this hotel. Thank you.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, rooms were big and clean, housekeeping everday, had a kichenette, evrything worked, breakfast was really good with local touch, nachos, taco, fresh fruits, rice, beans, eggs, meat and also a range of american regulars, like pancake, cereals, bread, baked goods etc. Felt very safe and secure and staff were very helpful and nice.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

THOMAS

Great breakfast. Rooms clean. Airport transfer needs to be booked beforehand which I did not know.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, convenient to the airport. Hot breakfast and friendly staff. Would recommend this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandra Laura

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good service and location...It was all good experience
Stayed 4 nights in Feb 2026