Located on a lake, Real Inn Cancún is in Zona Hotelera, a neighborhood in Cancun. UltraMar Ferry Terminal and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Teatro de Cancún and Cancun Convention Center are two other places to visit that come recommended.
Located close to Tortuga Beach and Teatro de Cancún, Real Inn Cancún provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Stock Cafe, offers breakfast, lunch, dinner, light fare, and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
Swimming pool with sun loungers
Free self parking
Full breakfast (surcharge), an outdoor pool, and a 24-hour front desk
Luggage storage, an elevator, and multilingual staff
Guest reviews give top marks for the location
Room features
All 160 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
32-inch flat-screen TVs with streaming services and satellite channels
Wardrobes/closets, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Onsite parking available only on request
Free self parking on site
Food and drink
Daily full breakfast available 6:00 AM–11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Kiosko
Lobby Bar
Pool Bar
Stock Cafe
Things to do
Health club
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
3 meeting rooms
Business center
Outdoors
Garden
On a lake
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in room
Wheelchair-accessible path of travel
More
1 building
6 floors
Banquet hall
Beaux Arts architecture
Built in 2014
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch flat-screen TV with satellite channels
Streaming services
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel
Frequently asked questions
Does Real Inn Cancún have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Real Inn Cancún pet-friendly?
No, pets are not allowed at this property.
How much is parking at Real Inn Cancún?
Self parking is free at this property.
What time is check-in at Real Inn Cancún?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Real Inn Cancún?
Check-out is at noon.
Where is Real Inn Cancún located?
Located in Zona Hotelera, this eco-certified hotel is within a 15-minute walk of Langosta Beach and Tortuga Beach. Teatro de Cancún and UltraMar Ferry Terminal are also within 3 mi (5 km).
Real Inn Cancún Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 388 out of 1001 reviews" "
10 - Excellent
388
Rating 8 - Good. 265 out of 1001 reviews" "
8 - Good
265
Rating 6 - Okay. 154 out of 1001 reviews" "
6 - Okay
154
Rating 4 - Poor. 88 out of 1001 reviews" "
4 - Poor
88
Rating 2 - Terrible. 106 out of 1001 reviews" "
2 - Terrible
106
8.0/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Eduardo
Traveled with group
Apr 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The sheets weren’t changed in two days until I mentioned. Air conditioner was too noisy, no fridge or coffee maker in the room.
Low cost hotel for a reason. The staff did not feel helpful, shower did not work, and overall was a tough experience after long day of travel. Good value for the location and amenities though, just be aware of the lack of service and room quality.
Jordan
Stayed 1 night in Apr 2024
6/10 Okay
Skytia, romulus
Business traveler, Traveled with partner
Apr 1, 2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Real inn Cancun was very clean only. There was no warm water in the sink to wash hands. The staff really didn’t want to help with anything. You can not check in early. House keeper tried to charge for cleaning stay over. Was not satisfied or felt welcome.
Skytia
Stayed 3 nights in Mar 2024
4/10 Poor
Asem
Mar 31, 2024
Disliked: Staff & service
Not all the staff were friendly, especially the ones at front desk. It was all about money.
When I asked a question, they seemed to be not very willing to answer.
I was told through Expedia, that I have a VIP access to the hotel, I got nothing related to that.
The location is in the middle between Cancun downtown and the hotel zone, there is nothing around it, except a public beach across the street.
Very average property. Definitely would not rate as 4 star. 1 restaurant - food is below average and overpriced. Staff not really engaged. Would not stay here again.