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Real Inn Cancún

4.0 star property
Lakefront hotel with a health club and a 24-hour front desk

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Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Daily full breakfast (MXN 290 per person)
Lobby
Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk
Front of property

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, Lagoon View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Vista a la Laguna

7.0 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk - 0.2 miles
  • Tortuga Beach - 14 min walk - 0.8 miles
  • Playa Tortugas - 3 min drive - 1.8 miles
  • Cancun Convention Center - 4 min drive - 2.8 miles
  • La Isla Shopping Mall - 10 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Upscale eco-certified hotel near Langosta Beach
Located close to Tortuga Beach and Teatro de Cancún, Real Inn Cancún provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Stock Cafe, offers breakfast, lunch, dinner, light fare, and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a banquet hall, and smoke-free premises
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the dining options, pool, and helpful staff
Room features
All 160 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with streaming services and satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

Does Real Inn Cancún have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Real Inn Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real Inn Cancún?

Self parking is free at this property.

What time is check-in at Real Inn Cancún?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Real Inn Cancún?

Check-out is at noon.

Where is Real Inn Cancún located?

Located in Zona Hotelera, this eco-certified hotel is within a 15-minute walk of Langosta Beach and Tortuga Beach. Teatro de Cancún and UltraMar Ferry Terminal are also within 3 mi (5 km).

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Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 439 out of 1039 reviews
Rating 8 - Good. 239 out of 1039 reviews
Rating 6 - Okay. 150 out of 1039 reviews
Rating 4 - Poor. 95 out of 1039 reviews
Rating 2 - Terrible. 116 out of 1039 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mario Ernesto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Far away from everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Definitely staying there again in the future.
Stayed 1 night in May 2025

6/10 Okay

Rosaabeline

What i really liked about this property is the dining area and the pool area. The views of the lagoon are amazing. Unfortunately the room i got was not in the best condition. The location of the property is great, the cafe staff stood out to me the most, they were very attentive and polite. I would stay here again for the location and price.
Stayed 4 nights in Jun 2025

6/10 Okay

Yasmin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
Stayed 6 nights in Jul 2025

8/10 Good

Siu ki

Liked: Cleanliness
Has only one restaurant and close early
Stayed 2 nights in Jun 2025

4/10 Poor

Frances

Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
Dead cockroaches in the walkways right outside of the rooms
Stayed 2 nights in Jul 2025

8/10 Good

Linda

Liked: Staff & service, room comfort
It was an amazing stay. The staff were friendly and helpful. Breakfast was also good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Newman

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Apr 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, fair price. Needs mini fridge, & coffee machine in the room.
Stayed 10 nights in Apr 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean rooms. I would definitely recommend this property if you are looking for a place to stay.
Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Liked: Amenities
No hot water. Had to keep asking for towels.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good views.
Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast with a beautiful view
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
I like the large room. Nice pool great view of lagoon.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauralie

Liked: Staff & service, amenities, property conditions & facilities
Really well located especially for going to isla Mulheres. All the receptionist were sympathic and helpful. Restaurant was good. For the property of the room it was not perfectly clean. I recommend the hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michel

Liked: Cleanliness
Nice hotel ! Breakfast toast too dry , missing pool chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service
It was okay just need to do some little changes
Stayed 7 nights in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
It s a hotel the needs to be remodeled, specially the rooms, and should have at least a small fridge.... Nice view from the pool, as well as nice pool...
Stayed 4 nights in Apr 2025

10/10 Excellent

David Ocampo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything, only recommendation is to add an extra blanket
Stayed 7 nights in Mar 2025

6/10 Okay

Francisco Javier

Liked: Staff & service, amenities
Bed looks like to used not so comfortable and cleaning can be improved
Stayed 2 nights in May 2025

8/10 Good

Alfie's innovations

Liked: Cleanliness, property conditions & facilities
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
Stayed 4 nights in Feb 2025