Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Elegant adults-only resort on the beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Privilege Aluxes Isla Mujeres Adults Only

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Sundeck
Deluxe Suite Garden View | City view
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Premium Suite Ocean or Garden View with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Overview of Privilege Aluxes Isla Mujeres Adults Only

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationMiguel Hidalgo2 min walk
  • Popular LocationIsla Mujeres Ferry Terminal7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)115 min drive

Room options

Premium Suite Ocean or Garden View with Whirlpool bath

cleanliness

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

cleanliness

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Aluxes Room

cleanliness

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

cleanliness

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About the neighborhood

Isla Mujeres

Located on the beach, Privilege Aluxes Isla Mujeres Adults Only is in Centro - Supmza 001, a neighborhood in Isla Mujeres with good shopping. Travelers eager for a bit of culture can stop by Capitán Dulché Museum, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Miguel Hidalgo and Crayola House are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving and sailing adventures can be found near the property.

What's nearby

  • North Beach - 1 min walk
  • Cocal Beach - 2 min walk
  • Miguel Hidalgo - 2 min walk
  • Isla Mujeres Ferry Terminal - 7 min walk
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • La Playita Restaurant Isla Mujeres - 3 min walk
  • Ixi Beach - 1 min walk
  • Stingray - 2 min walk
  • Coco Restaurant And Beach Bar - 1 min walk
  • Chi Chi'sn' Charlie's - 2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Luxury resort near North Beach
Located close to Miguel Hidalgo and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Privilege Aluxes Isla Mujeres Adults Only provides a free breakfast buffet, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body treatment, or a detox wrap at Mystique, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Asian cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, ATM/banking services, and massage treatment rooms
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 124 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Privilege Aluxes Isla Mujeres Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only doesn't offer parking.

What time is check-in at Privilege Aluxes Isla Mujeres Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Privilege Aluxes Isla Mujeres Adults Only?

Check-out is at noon.

Does Privilege Aluxes Isla Mujeres Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per person applies.

Are there all-inclusive benefits at Privilege Aluxes Isla Mujeres Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Privilege Aluxes Isla Mujeres Adults Only located?

Nestled on the beach, this Centro - Supmza 001 resort is just steps from North Beach and Miguel Hidalgo. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Crayola House are also within 3 mi (5 km).

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1086 reviews" "
Rating 8 - Good. 249 out of 1086 reviews" "
Rating 6 - Okay. 66 out of 1086 reviews" "
Rating 4 - Poor. 29 out of 1086 reviews" "
Rating 2 - Terrible. 34 out of 1086 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with group
The hotel is very clean and most of the staff is amazing. They ran out of beer every day we were there which was very annoying because it’s an all inclusive. When we complained the manager was very apologetic and definitely tried to make it right. The island itself is the most beautiful place I have ever been. Everyone on the island was so friendly.
Stayed 5 nights in Mar 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff and service. Beautiful grounds and beach access within steps from property. Outstanding breakfast buffet.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Marin

Traveled with group
Liked: Amenities
The property was acceptable but I am unhappy with the transportation services provided. I traveled with my friend and myself, both young women. Of course, we did everything we could to make sure we were safe in a different country. The hotel is associated with AGI tours, who we booked transportation services with. We read the email that contained things to look out for to make sure we were safe and not taken advantage of and it said to never accept help from anyone that wasn’t wearing an AGI shirt or had an AGI sign (in regards to the transport services booked). On the day of our departure, the men that greeted us had no AGI logo on anything they had with them. They also said they had upgraded us to a private yacht instead of the public ferry. This of course raised red flags and I decided to decline the offer to be “upgraded”. After much back and forth, they provided us with the original ferry tickets and drive us there. They also told us we would be late and potentially miss our flight if we did not take the private ferry. The public ferry was fine and we got to our destination safely, and on time for our flight. I called the manager of AGI and requested that whoever picks us up has an AGI logo or gear oh them, as ensured in the email. The person that picked us up was rude and did not look at us or speak to us, and made us load our own bags into the van. (this is not typical of services offered). i have no more space to leave more but i am unhappy with the services.
Stayed 4 nights in Mar 2024

6/10 Okay

Terry Jo

Traveled with partner
The location of this property is great. Located close to bars, restaurants, and shopping. The beach is beautiful and you can walk a long way in both directions. The food was average. The service in the restaurants was good. I would consider other services below average. When we checked in, we were not given pool towel cards, a map of the facility, or much of an orientation. There were several days when they did not restock our mini bar, even after asking them several times. The bartenders were not overly friendly. Overall, we enjoyed our stay, but I don't think it was worth the price we paid.
Stayed 7 nights in Mar 2024

10/10 Excellent

McKenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you hear people reference “their happy place” in their minds, mine is PA. I absolutely loved PA the two times I’ve been. It is clean, filled with happy familiar faces of the same employees, breathtaking views, delicious food, excellent services and the best location on Playa Norte.
Stayed 7 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

MONIKA I

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly stuff.
Stayed 7 nights in Dec 2023

8/10 Good

Nicole Marie, Henley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Alisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with ten of my friends and it was amazing. The staff were all welcoming, friendly and helpful! Samuel, Alex and Angel were the best. Not only was the resort itself beautiful, the views and the beach were perfect and so clean. We were able to book excursions right at the resort and golf carts which is so convenient. Definitely will be staying here the next time we come back.
Stayed 4 nights in Mar 2024