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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Adults-only beachfront resort with 2 outdoor pools

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
Deluxe Suite Garden View | City view
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | 1 bedroom, premium bedding, free minibar items, in-room safe

Premium Suite with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | 1 bedroom, premium bedding, free minibar items, in-room safe

Superior Aluxes with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Living room | 40-inch plasma TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

View from property

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

1 bedroom, premium bedding, free minibar items, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

1 bedroom, premium bedding, free minibar items, in-room safe

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 1 min walk - 0.0 miles
  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.5 miles
  • Cocal Beach - 1 min drive - 0.3 miles
  • Dolphin Discovery - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Luxury resort near North Beach
Located close to Miguel Hidalgo and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Privilege Aluxes Isla Mujeres Adults Only provides a free breakfast buffet, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a manicure/pedicure, or a body treatment at Mystique, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a porter/bellhop, and ATM/banking services
  • Tour/ticket assistance, massage treatment rooms, and a reception hall
  • Guest reviews say great things the breakfast, beach locale, and helpful staff
Room features
All 124 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch plasma TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Privilege Aluxes Isla Mujeres Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only doesn't offer parking.

What time is check-in at Privilege Aluxes Isla Mujeres Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Privilege Aluxes Isla Mujeres Adults Only?

Check-out is at noon.

Does Privilege Aluxes Isla Mujeres Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per person applies.

Are there all-inclusive benefits at Privilege Aluxes Isla Mujeres Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Privilege Aluxes Isla Mujeres Adults Only located?

Nestled on the beach, this Centro - Supmza 001 resort is just steps from North Beach and Miguel Hidalgo. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Crayola House are also within 3 mi (5 km).

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Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1159 reviews
Rating 8 - Good. 241 out of 1159 reviews
Rating 6 - Okay. 82 out of 1159 reviews
Rating 4 - Poor. 38 out of 1159 reviews
Rating 2 - Terrible. 33 out of 1159 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing staff, we will be staying again.
Stayed 2 nights in May 2025

10/10 Excellent

Sam Harlan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Staff was amazing
Stayed 7 nights in May 2025

10/10 Excellent

Rosalinda Yolanda

Liked: Cleanliness, amenities
Wonderful resort
Stayed 5 nights in May 2025

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and one of the best beaches in the Caribbean
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and staff were the best
Stayed 7 nights in May 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time! Everything...the room, the food, service, and location were wonderful! I am already looking to book a return trip!
Stayed 7 nights in May 2025

10/10 Excellent

curtis dale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and property
Stayed 5 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and amazing stay! Communication was the key and it was great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Awesome beach!
Stayed 7 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, good food, great beach and located near lots of walkable shops and restaurants.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect!
Stayed 6 nights in Apr 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach area was private to guest. Hotel is located near the ferry making it eady to get around between beaches .
Stayed 3 nights in May 2025

8/10 Good

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry convenient to beach. Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Lieselotte

Liked: Cleanliness, amenities, property conditions & facilities
It was the third time we went up there we love it great service great people we took all inclusive the apartments that we had was nice and big we booked Garden view
Stayed 7 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Pool bar service was phenomenal.
Stayed 5 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. Wonderful resort. Clean rooms, friendly staff, great food, beautiful beaches. Can’t ask for anything else
Stayed 3 nights in May 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet, cozy! Staff was friendly and very helpful.
Stayed 7 nights in May 2025

10/10 Excellent

Riley James Alldredge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best AI and location in Isla Mujeres, we will be back.
Stayed 5 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, property was well maintained, beach was excellent, and couples massage was perfect. We will definitely stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Teresa J

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Excellent staff. Great location. Thank you Greta and Alejandro for your service in the restaurant. Thank you Jorge and Dani for your service at the beach. We loved all of it. We hope to return.
Stayed 7 nights in May 2025

6/10 Okay

Roxana

Liked: Cleanliness
We enjoyed some of the things privileges has to offer but it wasn’t a 5 star as noted.
Stayed 4 nights in May 2025

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 9 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stay at Privileges. The staff are so attentive, especially Alex, Samy and Eddy at the bar. Thank you for always making us feel special.
Stayed 7 nights in May 2025

8/10 Good

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Property and amenities were great. Beaches were nice other than the boats pass by too close to swimming area. Great service to your shady beach cabanas. Waiters will bring your drinks and food to your cabanas.
Stayed 3 nights in May 2025