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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property

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Bar (on property) - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)
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Beach - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)
Lobby - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)
Beach - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)
Located close to Playa Mujeres Golf Club, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Yoga classes and Pilates classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • Garden view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(44 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(26 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres is home to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Puerto Cancun Marina Town Center. Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are two other places to visit that come recommended. Visit our Costa Mujeres travel guide
Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Una hermosa tarde en la playa , el clima es estupendo y fresco
    Mujeres Beach
    11 min drive - 3.7 miles
  • Playa Mujeres Golf Club
    9 min drive - 2.8 miles
  • Punta Sam Ferry Terminal
    14 min drive - 5.2 miles
  • Punta Sam Beach
    14 min drive - 5.2 miles
  • Ultramar Ferry Puerto Juárez
    20 min drive - 8.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • So Cal Gourmet Food Emporium
    1 min walk
  • Grand Caribe
    8 min walk
  • Kulinarium Riu Latino
    3 min drive
  • The Shores Restaurant
    1 min walk
  • Velvet
    3 min drive

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Yoga classes and Pilates classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • 4 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Luggage storage, concierge services, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach are also within 12 mi (20 km).

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Reviews

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

8.0

Very Good

8.8

Cleanliness

8.2

Amenities

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 355 out of 720 reviews
Rating 8 - Good. 148 out of 720 reviews
Rating 6 - Okay. 90 out of 720 reviews
Rating 4 - Poor. 61 out of 720 reviews
Rating 2 - Terrible. 66 out of 720 reviews

Reviews

Verified

10/10 Excellent

Angie Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and ocean view were awesome and my Butler Yommelly was phenomenal!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and experience
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent and friendly. Very clean. Food very good.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lucian

Liked: Cleanliness, amenities, property conditions & facilities
The room and the whole resort was very clean and very orderly. The staff is delightful and the food is very versatile and tasty.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Rebecca Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was decent. Rooms slightly dated. Food not the greatest. Staff however was excellent
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous! Very clean, healthy food, friendly staff, and plenty to do! Beautiful!!!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

jondre

Liked: Cleanliness, amenities, property conditions & facilities
Service was nice, staff was friendly and helpful!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christa Marie

Liked: Amenities
The hotel was a lot of fun and the entertainment was great! Loved the beach!
Stayed 7 nights in Oct 2025
Verified

8/10 Good

krystal

Liked: Cleanliness, property conditions & facilities
Rooms were great!!! Food was just ok. Too many amenities with family side. Wish there were more adults only things/restaurants/ cafe etc. swim outs were very cold! We called them our cold plunge
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Shaun James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, covers all the bases. Large family area with Lazy river & kids pool. Adult pool with entertainment each day - including foam party. Star class Pool for a more sedate pace. Beach that goes on for 2 miles each way. Great way to walk off the Cocktails from the night before. 11 restaurants - tried them all. Mexican was average - the rest were excellent with unique features. Indian surprisingly good for a resort, Braza excellent for meat lovers. Teppanyaki is very good & the chef's put on a great show. The buffet had more than enough choice & it was always easy to grab a table. The resort is well spread out so never feels too crowded, perhaps the Pools are busy (bed wars!) The entertainment was quality - Avatar show was different level to other resorts. Staff are all hard working & friendly, give them a tip, they deserve it. If I came back to Mexico , I would choose Plant Hollywood.
Looking down the Adult Scene pool
View of Star Class from beach
Adult Pool entertainment
The Main stage for nightly entertainment
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Place was very clean, staff we lovely. Lots of food options and snacks. We were pleasantly surprised to get upgraded to star class which allowed us an additional pool and restaurants. We had our favourite bar tender Louie (his name tag was MIA so not sure it in spelling it correctly) who worked in the premiere bar & lounge, he was so funny and always remembered our drink orders! We had a swim out in our room and it was worth the upgrade, so nice and refreshing! We will be back again for sure!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Breakfast was great. We ate at the Shore. Tons of options and omelet station. Definitely recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jabaaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of people complain about the food but to me it was a solid 8/10 and the entire resort was beautiful and lovely. Enjoyed the service and amenities available. Luis was an amazing help to us during the entire stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Madison Brooke

Liked: Cleanliness, property conditions & facilities
The room was immaculate. Housekeeping did a great job daily! Food was wonderful. Drinks were amazing, and the beach was super pretty and clean. Resort staff was friendly and helpful. 10/10 across the board!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Amarjit

Liked: Cleanliness, amenities, property conditions & facilities
Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Amazing staff, clean, great drinks!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort people are nice and welcoming
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alisha L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort and have vacationed here many times. The food is excellent!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Michael Singh

Liked: Cleanliness, staff & service, amenities
Enjoyed the restaurants
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PH Spa was Amazing! . Great views from the room.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Raghad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the swim out pool.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Room was also very clean friendly staff and very helpful. Would definitely recommend and visit.
Stayed 2 nights in Jun 2025