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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and a full-service spa

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Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Directors Suite One Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.6 out of 10, Good, 1,000 reviews
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

About the neighborhood

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Smoke-free premises, luggage storage, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach are also within 12 mi (20 km).

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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 567 reviews
Rating 8 - Good. 115 out of 567 reviews
Rating 6 - Okay. 69 out of 567 reviews
Rating 4 - Poor. 52 out of 567 reviews
Rating 2 - Terrible. 60 out of 567 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the swim out pool.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynne Carmen Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Apr 2025

10/10 Excellent

Kaliyah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, everyone was respectful and nice! Excellent service and resort.
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great get away. We had so much fun and the staff was amazing.
Stayed 4 nights in May 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Swim out room and services were great! Property was well maintained and staff were friendly.
Stayed 6 nights in May 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is about 4 years old, very well maintained with easily accessible facilities, pool and beach areas.
Stayed 5 nights in May 2025

8/10 Good

Raghad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jnesis

This is Shawndra. The staff was amazing. They took very good care of us and treated us with great hospitality.
Stayed 1 night in May 2025

6/10 Okay

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location, food was ok, dining reservations were impossible, service terrible.
Stayed 6 nights in May 2025

10/10 Excellent

Labon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were really nice with great food. The Cleaning staff were on point!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ara Lynchelle

Liked: Cleanliness, amenities, property conditions & facilities
Great. Pool bar service could be better
Stayed 3 nights in May 2025

10/10 Excellent

cosimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Stayed 6 nights in Mar 2025

6/10 Okay

Regaysha S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the restaurants. The food was bland and not good at all.
Stayed 4 nights in May 2025

8/10 Good

Damien Gregory

Liked: Cleanliness, staff & service, amenities
The check in process was a bit slow. But the stay made up for it. The food was great the spa and gym was amazing. The beach was awesome as well. The adult pool was a bit dirty at times. The lazy river was the best to just lounge around in. Overall the stay was amazing and my wife and I had a great time.
Stayed 7 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, food and staff were wonderful. Expedia host Marla made our life easier since day one. She assisted booking all of our dinners including romantic beach dinner. She was always available to answer our questions
Stayed 4 nights in Apr 2025

10/10 Excellent

Christina Rose Grant

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! A big shout out to Marla & Karla! They were literally THE BEST! They make you feel so special & they are so sweet! I got sick while at the resort unfortunately. They checked on me everyday to see how I was feeling! Thomas & I had a blast guys! Cant wait to come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025

6/10 Okay

Keshia

Liked: Cleanliness, property conditions & facilities
I didn't like the fact that it was labeled adults only but we still were engaged with the family side. There were no real nightlife for adults. Whether we were out eating or any entertainment, it was all mixed together. They had mainly family things to do
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable.
Stayed 8 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful views. Just a bit unorganized with some of the logistics.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alyssa Ann

Liked: Amenities
We loved the lazy river !
Stayed 5 nights in Feb 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a bad smel in our room and the bathroom. Really strange this is 5 star property. Nothing compared with the hotel next door Secrets Playa Blanca. Really disappointed.
Stayed 1 night in May 2025

8/10 Good

Blair

Liked: Amenities
Our concierge Marla was fantastic. A little disappointed in some of the wait staff as they didn’t seem very friendly or helpful. Maybe they were unstaffed. The food was not the best besides the sushi place it was fantastic along with our waiter!
Stayed 7 nights in Apr 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itai was the best guide at the resort! The food was great and the room options were perfect! He even saved us from an aggressive drunk lady! Thank you Itai! We will recommend this place to everyone!
Stayed 4 nights in Mar 2025