Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Paradisus Cancún – All Inclusive

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
4 outdoor pools, cabanas (surcharge), pool umbrellas
Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Paradisus Cancún – All Inclusive

8.2

Very Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • Pool

Check out the area

Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

The Reserve Adults Only Junior Suite - Lagoon View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior suite - Lagoon View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Junior Suite Lagoon View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

Premium Master Suite Lagoon View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Suite Lagoon View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Luxury Junior Suite Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite Nikte Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Master Suite Nikte Ocean View

cleanliness

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Lagoon View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Adults Only Suite - Lagoon View

cleanliness

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and Iglesia de Nuestra Senora del Carmen are notable landmarks, and travelers looking to shop may want to visit Luxury Avenue Shopping Mall and La Isla Shopping Mall. Traveling with kids? Don't miss Ventura Park Cancun. Discover the area's water adventures with jet skiing, kayaking, and scuba diving nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Aquaworld - 5 min walk
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Located close to Museo Maya Trailhead and Luxury Avenue Shopping Mall, Paradisus Cancún – All Inclusive provides a free breakfast buffet, 9 holes of golf, and a swim-up bar. With amenities like a white sand beach and a beach bar, this property is the perfect place to soak up the sun. Indulge in a hot stone massage, a body treatment, and a body wrap at YHI Spa, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and garden views. Pilates classes and yoga classes are offered at the health club; Paradisus Cancún – All Inclusive also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Tennis courts, an area shuttle, and express check-out
  • Babysitting (surcharge), wedding services, and books
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 658 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes, and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall, and El Rey Ruins. La Isla Shopping Mall and Ventura Park Cancun are also within 9 mi (15 km).

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1361 out of 2550 reviews" "
Rating 8 - Good. 508 out of 2550 reviews" "
Rating 6 - Okay. 315 out of 2550 reviews" "
Rating 4 - Poor. 169 out of 2550 reviews" "
Rating 2 - Terrible. 197 out of 2550 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alishe

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful time. The only criticism is there are not enough outlets in the rooms.
Stayed 3 nights in Mar 2024

8/10 Good

kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was awesome! The plants everywhere were so nice and peaceful. The restaurants were very nice and lots of variety! We had to wait a few times for a table but that was expected around dinner time. The staff was very nice and always there when you need them.
Stayed 4 nights in Mar 2024

2/10 Terrible

Ana K

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property, under staff. Was not given the room I paid for. The room was dirty beyond belief. Class on the floor, leaking faucet. The front desk staff is not very helpful, if you ask to speak to a manager he stays behind doors never faces or is willing to speak to the customer. Is not just a complain, a manager is supposed to be a problem solver in a hotel of the magnitude. Disappointed by Meliá definitely expected more from this company.
Stayed 4 nights in Mar 2024

6/10 Okay

Amber Nichole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bathroom smelled like throw up and there was banging/construction during the day. I got food poisoning from the breakfast buffet and your gift shop charged me $40 for Dramamine.
Stayed 4 nights in Mar 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay overall was good and the staff for the most part was nice and welcoming. 1st night upon my wife taking a shower, half of the room and into the outdoor hallway flooded with water, overflowing outside the shower door unknowingly. The shower door seal was not working and the drain was slow draining. We called the desk 2 times and waited an hour till someone showed. The rooms need some serious attention on the non reserve side. However, they made it right and gave us reserve access for the rest of the week and changed rooms the next day. The air conditioning puts way too much moisture into the room causing everything to be damp. Clothes felt damp and moist. The floor was also damp as a result of this. We kept our patio door closed at all times to keep it from being worse. This is a common complaint here as we knew but was hoping to get a room where the old a/c had been replaced recently. Now the good stuf...Our concierge eduardo was awesome and attentive to our needs. Worth every dollar we tipped him with at the end of the week. The buffet food has plenty of selection for every appetite. Pool staff is responsive but very busy as well. Beautiful hotel and great layout. Our second stay here in 4 years but may give another place a chance next year.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sung Soo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Ocean View! All staffs are very kind!
Stayed 3 nights in Mar 2024

6/10 Okay

jelena ivanovic

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food quality was below expectations at buffet. The wait for other restaurants way too long and poorly organized system. Pool cleanliness not as desired.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hooman, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradisus Cancun is an absolute gem in the heart of Mexico's Cancun. Although checkin process was lengthy but from the moment I arrived, I was greeted with warmth and hospitality, setting the tone for an unforgettable stay. The resort's lush tropical surroundings create a true sense of paradise. My accommodations were so great and spacious, boasting breathtaking views of the Caribbean Sea. The dining options were exceptional, offering a tantalizing array of culinary delights. What truly sets Paradisus Cancun apart is its unparalleled level of service, where every staff member goes above and beyond to ensure a memorable experience.
Stayed 4 nights in Mar 2024

6/10 Okay

Seung Woan

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Mar 2024

6/10 Okay

Tanisha

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I wanted to give this place 5 stars. However, I cannot as it was not quite as advertised. We booked a Junior Oceanview Suite.The suite had very old furnishings, an improperly functioning cooling system, and poor ventilation. The kitchenette was bare with no cups, no coffeemaker, no utensils, and an old faucet with only cold water. Although the view of the ocean was beautiful, there were no seats on the longer of the two balconies adjoining the dining room from which to sit and enjoy the view. The indoor common space was unique with its greenhouse motif, and the outdoor pool and beach spaces were well-kept with great views. The food was very good and the staff at the Buffett and breakfast restaurants was great. Specifically, our servers Nacho and Francisco, were especially fantastic.
Stayed 5 nights in Mar 2024