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Sunscape Cancun Resort & Spa - All Inclusive

4.0 star property
Family-friendly slopeside fun with 7 restaurants

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Photo gallery for Sunscape Cancun Resort & Spa - All Inclusive

Relax in this spacious room with a large bed, seating area, and ocean views through large windows.
Property video
Relax by the pool overlooking the ocean, surrounded by palm trees and lounge chairs.
Meeting facility
Private beach, white sand, beach cabanas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

View all photos for Standard Double Bed

1 bedroom, premium bedding, free minibar, in-room safe

Standard Double Bed

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Master Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Sun Club Master Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

View from room

Deluxe Junior Suite King Lagoonview

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

View from room

King Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Double Lagoonview

View from room

Deluxe Junior Suite Double Lagoonview

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Junior Suite, King Bunk and Trundle Bed

1 bedroom, premium bedding, free minibar, in-room safe

Family Junior Suite, King Bunk and Trundle Bed

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 1 Double Trundle Bed

View all photos for Deluxe Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King Beachfront

Junior Suite King Beachfront | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Beachfront

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Beachfront

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Beachfront

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront Swim up

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Beachfront Swim up

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite 1 King Bed

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed

Master Suite King

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 16 min walk - 0.9 miles
  • Cancun Interactive Aquarium - 19 min walk - 1.1 miles
  • Forum Beach - 3 min drive - 1.1 miles
  • Cancun Convention Center - 5 min drive - 1.4 miles
  • Gaviota Azul Beach - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Snack Grand Park
  • El Mirador
  • Lobby Bar
  • Bubba Gump Shrimp Co.
  • Café Solé

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Eco-certified family-friendly property near La Isla Shopping Mall
Forum Beach is located near Sunscape Cancun Resort & Spa - All Inclusive, which provides free water park access, a nightclub, and an airport shuttle. With a private beach, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a manicure/pedicure, and reflexology at the onsite spa. Be sure to enjoy ocean views at one of the 7 on-site restaurants. Enjoy the gym, as well as activities like beach volleyball and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and 5 meeting rooms
  • Luggage storage, a banquet hall, and a front-desk safe
  • Guest reviews say great things the family-friendly amenities, dining options, and breakfast
Room features
All 458 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Baby baths and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and tubs or showers
  • 55-inch plasma TVs with cable channels and DVD players
  • Balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

All-inclusive room rates at Sunscape Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Library
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Sunscape Cancun Resort & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Sunscape Cancun Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Cancun Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Sunscape Cancun Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sunscape Cancun Resort & Spa - All Inclusive?

Check-out is at noon.

Does Sunscape Cancun Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sunscape Cancun Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Sunscape Cancun Resort & Spa - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Gaviota Azul Beach is 1.5 mi (2.4 km) away.

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Sunscape Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3490 out of 5670 reviews
Rating 8 - Good. 1305 out of 5670 reviews
Rating 6 - Okay. 500 out of 5670 reviews
Rating 4 - Poor. 186 out of 5670 reviews
Rating 2 - Terrible. 189 out of 5670 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Hotel was great for family!
Stayed 4 nights in Jun 2025

10/10

Love this resort!
Stayed 5 nights in Jun 2025

10/10

Enjoy our vacation here
Stayed 5 nights in Jun 2025

10/10

Great resort, very family friendly and also staff is so pleasant and courteous.
Stayed 4 nights in Jun 2025

10/10

We had a great time - the staff was excellent, they provided lots of activities throughout the day, and the food was surprisingly good!
Stayed 5 nights in Jun 2025

10/10

We enjoyed taking our kids to this resort! Lots of great food options and they were very entertained!
Stayed 4 nights in Jun 2025

10/10

family friendly, food was delicious
Stayed 3 nights in Jun 2025

10/10

We had a great time and everyone on the staff was great. Lots of activities throughout the day and the food was surprisingly good!
Stayed 3 nights in Jun 2025

10/10

This was one of the best places I had stayed at and enjoyed everything about it!!!!
Stayed 4 nights in Jun 2025

10/10

Great hotel for family we enjoy it so much
Stayed 4 nights in May 2025

10/10

The trip was amazing and the amenities were impeccable!
Stayed 3 nights in Jun 2025

10/10

Friendly staff and good amenities
Stayed 6 nights in Jun 2025

10/10

Excellent resort in the town. We feel secured. Very much impressed by the hotel cleanliness, food & drinks menu 😊 Would definitely recommend to our friends & family 🙌
Stayed 3 nights in Jun 2025

10/10

Everything was great!
Stayed 4 nights in Jul 2025

10/10

My daughter and I had an amazing time! The staff was extremely friendly and accommodating. The location was beautiful, you can see the ocean from the front and back lobby. I highly recommended and would stay there again!
Stayed 5 nights in Jul 2025

10/10

Hreat experience with awesome staff and so friendly we really enjoyed our stay and really had fun it was great
Stayed 6 nights in Jun 2025

10/10

Great Hotel and Staff.
Stayed 6 nights in May 2025

10/10

The staff were so amazing and friendly. Great location and very safe.
Stayed 5 nights in Jun 2025

6/10

The hotel is a little dated, but clean. Pool is small , but always clean the staff is constantly trying to keep it up. The dinner restaurants are very good specially the Italian one.
Stayed 6 nights in Jun 2025

10/10

Awesome experience love it would love to go back again
Stayed 4 nights in Jun 2025

10/10

Entertainment was great. Food was so good never had a bad meal. Overall great place with lots of activities for all ages.
Stayed 5 nights in May 2025

10/10

Great property, kid friendly with slides, decent food options with no wait except one night, comfortable beds, and great staff!
Lobby entertainment
Beach
Candy shop
Beach 2
Stayed 6 nights in May 2025

10/10

The resort is good. Staff and food are great. The only complaint is the beach that has a lot of seaweed and we can’t enjoy the beach.
Stayed 5 nights in Jun 2025

10/10

Very nice place.
Stayed 3 nights in Jun 2025

10/10

Beautiful
Stayed 4 nights in Jul 2025