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Hotel Ojo de Agua

3.0 star property
Hotel Ojo de Agua sits right on Puerto Morelos' oceanfront, where guests can enjoy beach access while appreciating attentive service and refreshing drinks

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Photo gallery for Hotel Ojo de Agua

Outdoor pool, sun loungers - Hotel Ojo de Agua (Puerto Morelos)
Superior Room, Sea View | Beach/ocean view - Hotel Ojo de Agua (Puerto Morelos)
Exterior - Hotel Ojo de Agua (Puerto Morelos)
Reception - Hotel Ojo de Agua (Puerto Morelos)
Sundeck - Hotel Ojo de Agua (Puerto Morelos)
This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(59 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.4 out of 10
Good
(13 reviews)
  • Sea view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take an opportunity to explore the area for water adventures such as fishing. Visit our Puerto Morelos travel guide
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    2 min walk - 0.1 miles
  • Breathtaking
    Arrecife de Puerto Morelos National Park
    2 min walk - 0.1 miles
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative
    6 min walk - 0.4 miles
  • San Jose Catholic Parish
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    26 min drive

Restaurants

  • Único Beach
    9 min walk
  • La Sirena Restaurant, Lounge and Sports Bar
    6 min walk
  • Cantina Habanero
    4 min walk
  • Peninsula
    5 min walk
  • Don Ernesto's
    2 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Beach
Consider a stay at Hotel Ojo de Agua and take advantage of a terrace, a garden, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A reception hall, tour/ticket assistance, and multilingual staff
  • Luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All guestrooms at Hotel Ojo de Agua feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

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Reviews

Hotel Ojo de Agua Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 102 out of 1001 reviews

Reviews

Verified

8/10 Good

Kathy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location for beach vibes. The room is bare bones, but clean and very helpful staff.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Timothy John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants
Stayed 7 nights in Mar 2026
Verified

8/10 Good

ESTRELLA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome
Stayed 6 nights in Feb 2026
Verified

8/10 Good

wes

Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Isela

The room was in decent condition. Air conditioning worked perfectly. Right next to the beach.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

William

Disliked: Amenities
Staff was good, hotel is older and very basic. Nice peck to get beach passes. If you to safe money it adequate. There are much better hotels on the beach that are only a little bit more expensive.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The room was clean. Second time I’ve been here. I’ll definitely be back.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly. Rooms cleaned daily. Free parking. Some rooms the safebox don't lock. Some rooms there is no hot water.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach! Clean room. Friendly staff. Extremely close to restaurants and shops, but hotel itself is quiet
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
An old hotel in a great location. No
Stayed 10 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness
The staff were very welcoming, they were very helpful with advice for getting around town and places to eat. They took care of everything we needed quickly, and were very friendly. The location of the hotel is absolutely amazing! Right in the heart of the town, and right on the beach. The only reason for 4 stars instead of 5, is that the rooms could use some updating. Overall we were very pleased with our experience, and had a great time
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

richard michael

Liked: Staff & service
Disliked: Amenities
Ocean view with bird droppings, but a heavy rain cleaned the window. Three stories up with no access so they can't do much about it. Very basic, not even a cup in the room to brush teeth no potable water. There is soap and shampoo in luke warm shower. Good restaurant right there its all ok for the price because beach is steps away.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

timothy

Liked: Staff & service
Property needs some care however it’s proximity to the beach and staff safe the day for this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so very welcoming. I feel relaxed and comfortable from the moment I arrive.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
On the beach, excellent location, basic but super clean. A good price. Friendly reception staff. Beach towels available each day as part of the price. Thank you for a super stay!
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, beds comfortable, don't expect hot water, luke warm at best. Right on the beach, accomodating staff and a nice restaurant
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Love Ojo! It was my second stay, great location, clean, quiet, affordable. It's not fancy but I'm fine with that beause Im on the beach. Coffee makers in the room would be great. Bedside lamp would also be a welcome addition (they had them my initial stay but not this time).
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Rona

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The furniture in the room was not in good condition and there was a very noisy pump outside which ran 24/7 and had no sound proofing. The staff were very courteous and helpful, the room was very clean and the location perfect
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Location is fantastic... Facility is very rough around the edges
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025