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Hotel Ojo de Agua

3.0 star property
Hotel Ojo de Agua sits right on Puerto Morelos' oceanfront, where guests can enjoy beach access while appreciating attentive service and refreshing drinks

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Photo gallery for Hotel Ojo de Agua

Outdoor pool, sun loungers - Hotel Ojo de Agua (Puerto Morelos)
Exterior - Hotel Ojo de Agua (Puerto Morelos)
Sundeck - Hotel Ojo de Agua (Puerto Morelos)
Reception - Hotel Ojo de Agua (Puerto Morelos)
Superior Room, Sea View | Beach/ocean view - Hotel Ojo de Agua (Puerto Morelos)
This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room with Sea View

In-room safe, desk, free WiFi

Superior Room with Sea View

  • Sleeps 2

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.2 out of 10
Good
(24 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(60 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, desk, free WiFi

Family Room

  • Sleeps 5

View all photos for Standard

In-room safe, desk, free WiFi

Standard

  • Sleeps 2

About the neighborhood

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take an opportunity to explore the area for water adventures such as fishing. Visit our Puerto Morelos travel guide
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach
    Ojo de Agua Beach
    2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park
    Arrecife de Puerto Morelos National Park
    2 min walk - 0.1 miles
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    6 min walk - 0.4 miles
  • Faro Inclinado
    6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    26 min drive

Restaurants

  • Cantina Habanero
    4 min walk
  • La Sirena Restaurant, Lounge and Sports Bar
    6 min walk
  • Don Ernesto's
    2 min walk
  • Local Coffee + Shop
    4 min walk
  • Peninsula
    5 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Town Square
Located close to Puerto Morelos Beach, Hotel Ojo de Agua provides a terrace, a garden, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and a reception hall
  • Multilingual staff and luggage storage
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All guestrooms at Hotel Ojo de Agua feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ojo de Agua Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

8.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 107 out of 1004 reviews
Rating 2 - Terrible. 99 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Melco

Liked: Cleanliness, staff & service
Location is amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect hotel for a weekend getaway. It was very clean, and the rooms were perfect. We could walk right to the beach from our room, and the restaurants were great overall. I would highly recommend this place for people looking for a peaceful getaway right on the beach, without the huge crowds in the hotel zone of Cancun.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kathy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location for beach vibes. The room is bare bones, but clean and very helpful staff.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very kind helpful staff! Beautiful morning views from our room!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Area, restaurants, beaches, hotel staff, hotel location were/are all amazing. Hotel quality is low, but good overall given the low room prices. Clean and comfortable rooms.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gillian Ethel

Liked: Cleanliness, staff & service, amenities
Basic room but clean and comfortable bed. Plenty of clean towels daily. Staff friendly and helpful. Pool area lovely and not crowded. Good beach access. Great licatikn, quiet yet clise to everything.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Neely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and staff courteous and helpful. The only thing was we didn’t have an outlet that worked in bathroom. But who needs dried hair when at the beach. I highly recommend!!!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Siomara Soto

Liked: Staff & service
The property is located in a nice location but is good just to sleep and go nothing fancy. The restaurant next door it’s nice and the food is affordable. The waitress was very nice and attentive specially Italia was always so nice. In general this hotel needs a lot of updates specially the bathrooms.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Timothy John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🇨🇦 solo backpacker I stayed here for 9 days 3/26 Great location essentially rite on the beach 100 meters and walking distance to everything else Basic room with fridge mini Beds are a little hard but I would stay here again. Great staff and use of beach lounge chairs
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service
Disliked: Amenities
Poll needed cleaning more often. Staff were friendly and helpful.
Stayed 10 nights in Mar 2026
Verified

8/10 Good

wes

Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service
No frills stay, easy access to the beach
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Patty

Disliked: Cleanliness, amenities
I mean. I picked it because it was cheap. The AC worked and I slept well. It was quiet. It’s a little run down and the floor of my room was quite dirty. Puerto Morales is kind of cool.
Stayed 1 night in Mar 2026
Verified

8/10 Good

ESTRELLA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Ojo de Agua. The front desk staff were so helpful and friendly. Parking was easy. The hotel is situated right on the beach and has lounge chairs for guest use and a restaurant that serves delicious food and drinks. Margaritas on the beach…it doesn’t get much better than this!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Amazing staff. As stated in other reviews, mattresses need to be replaced. They were not very comfortable. Also, hot water could be a bit hotter. That said, it was a good stay for a couple of nights.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Isela

The room was in decent condition. Air conditioning worked perfectly. Right next to the beach.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Garrick Jan

Liked: Cleanliness, staff & service
Disliked: Amenities
I got the room I wanted, door had obviously been kicked in before and was badly repaired, showerhead only provided a dribble down the wall staff did try to remedy but I gave up and made due, breakfast was available next door but not until 10:30 am and only on random days, the pool was drained on my 3rd day , staff was great, manager looked at me like I was a criminal and sternly told me rules like I was an irresponsible teen, I'm 67, that said it was a nice quiet stay with a beautiful beach, I got what I paid for
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The room was clean. Second time I’ve been here. I’ll definitely be back.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

William

Disliked: Amenities
Staff was good, hotel is older and very basic. Nice peck to get beach passes. If you to safe money it adequate. There are much better hotels on the beach that are only a little bit more expensive.
Stayed 2 nights in Jan 2026