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Ocean Spa Hotel – All Inclusive

3.0 star property
Family fun on the beach, with outdoor pool, near Puerto Cancun Marina Town Center

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Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
View from property

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, blackout drapes

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.2 miles
  • Las Perlas Beach - 16 min walk - 0.9 miles
  • Langosta Beach - 17 min walk - 0.9 miles
  • Tortuga Beach - 3 min drive - 1.8 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Carnitas Michoacán - ‬1 min walk
  • ‪Silk City - ‬14 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk

About this property

Ocean Spa Hotel – All Inclusive

All-inclusive family-friendly hotel near Playa Tortugas
Langosta Beach is located near Ocean Spa Hotel – All Inclusive, which provides a free breakfast buffet, a poolside bar, and a terrace. With a beachfront location, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a massage, or a manicure/pedicure at Ya ax che, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, babysitting (surcharge), and beach umbrellas
  • Concierge services, coffee/tea in the lobby, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 151 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 22-inch flat-screen TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caracol
  • Diego
  • Frida
  • Fussion
  • Siena

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ocean Spa Hotel – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Spa Hotel – All Inclusive?

Self parking is free at this property.

What time is check-in at Ocean Spa Hotel – All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Ocean Spa Hotel – All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Ocean Spa Hotel – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Ocean Spa Hotel – All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Tortugas and Langosta Beach. Jardín del Arte and Teatro de Cancún are also within 10 minutes.

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Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 76 out of 340 reviews
Rating 8 - Good. 95 out of 340 reviews
Rating 6 - Okay. 87 out of 340 reviews
Rating 4 - Poor. 44 out of 340 reviews
Rating 2 - Terrible. 38 out of 340 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

Beatifull and confortable
Stayed 5 nights in Apr 2025

10/10

The three daily event coordinators were absolutely amazing
Stayed 7 nights in Mar 2025

10/10

The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Stayed 10 nights in Mar 2025

8/10

The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
Stayed 7 nights in Feb 2025

6/10

Outdated, beach front dirty, staff - host near pool and jn restaurant not very friendly.
Stayed 3 nights in Feb 2025

6/10

Small hotel. Not able to swim. Food very limited.
Stayed 5 nights in Mar 2025

6/10

This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Stayed 3 nights in Feb 2025

8/10

The staff is great, my room was clean and the air conditioner was just perfect. The food was not for me. The juices are made from powder. The alcoholic drinks are made with the same cheap powder stuff. The cappuccinos are good, much better than their coffee.
Stayed 2 nights in Feb 2025

10/10

Overall this location would be something I will come back with my friends and family.
Stayed 3 nights in Jun 2024

8/10

Good
Stayed 4 nights in Dec 2024

2/10

This property is not anything like what it shows on Expedia. We went for our honeymoon and boy did we regret it. The beds were gross, the food was almost as good as microwaved food, and the pools were nasty. We stayed one night because we had to, then left for a different resort the next morning(The Royal Cancun). I had payed in advance for 1 week and only used one night. I’m out 1000$ now because they wouldn’t refund me. Don’t waste your time with this awful place. Spend a little bit more money and enjoy Mexico.
Stayed 5 nights in Feb 2025

6/10

This is not a beach property. There is marina point on property . So you can’t swim . Plus doesn’t look like 3 star . Also food variety was not good. Half of the time their pizza oven was not working
Stayed 7 nights in Jan 2025

6/10

Had a good time
Stayed 4 nights in Mar 2024

10/10

Location of Hotel, Staff activities good, Food. All good for average budget
Stayed 4 nights in Jan 2024

10/10

Lovely Place!

10/10

Really had a good stay for the price. We ate a lot everyday, the buffet menu changes for every night which we appreciated. Staff is friendly, everything was clean. Good location in the hotel zone, ideal for morning walks and jogging. Most of all very peaceful and quiet in the resort, could be the season though (we went the first week of February) Only downside is the beach. Not really swimmable and it’s small, it’s not the pretty crystal blue water you’re expected to witness in cancun. That’s why we took the free shuttle to their partner hotel Sunset royal everyday, where the beach is truly phenomenal. We also appreciated the free activities offered by the hotel , especially kayaking, yoga, and the bike tour. also got a free quick facial! It’s a small resort, you will get bored quickly if you don’t go out and explore ( take the shuttle don’t miss out on that) I highly recommend this place for someone that wants a peaceful stay with great food and kind services. Excellent for the price!
Stayed 5 nights in Feb 2025

10/10

Worst experience in my 40 years of travel. Desk clerk was deliberately unhelpful, claimed she was the manager, and claimed she couldn’t speak English. Was on the phone with my travel agent for over half an hour, and when I asked what they said, she said “nothing”. On the phone saying nothing for half an hour… laughable. Deliberately unhelpful. Would not recommend to anyone.
Stayed 2 nights in Feb 2025

6/10

The room was clean, facility was average condition, food was okay not much choices. The staff by the buffet seemed upset most of the time, they barely smiled or said good morning, good evening etc. The pool and beach are nice good for families since they have a playground. Entertainment was regular ended pretty early most nights.
Stayed 4 nights in Oct 2024

4/10

Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
Stayed 5 nights in Mar 2025

10/10

everything was great I enjoyed each day
Stayed 3 nights in Dec 2023

10/10

It had a nice beach access and pool. Buffet was not very good 😳
Stayed 4 nights in May 2024

10/10

This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Stayed 3 nights in Jan 2024

10/10

The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Stayed 4 nights in Mar 2024

4/10

No hot water. The customer service in the kitchen was very bad have to wait for 1/2 hr for the server. Beach wasn't good. The keys for the room wasn't working correctly. I Wil not recommend this hotel.
Stayed 3 nights in Nov 2024

8/10

Very friendly and clean. Beach was stinky and full of seaweed
Stayed 1 night in Aug 2023